7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. However, when stress so deeply affects employees that it leads to sleep-disturbing nightmares, it can take a toll on workplace satisfaction and engagement. The kitchen is backed up so your customers have to wait a long time for food and take it out on you.

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. We invited 4 restaurant operators to discuss how they put their team first. We’ve all heard it.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. What is a Tip Out? Tip Out Methods. Choosing the Right Tip Payout Method.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

JULY 16, 2021

So you want to open up your very own coffee shop. For your coffee shop to reach that status, it has to be done right. Below is a list of the potential coffee shop concepts to think about when conducting your market research. This step and research component is the foundation behind your business, and should be taken seriously!

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

OCTOBER 21, 2021

The right concept is crucial when opening your restaurant , a new location, or refreshing your brand. Get your concept right and you'll be on your way to rave reviews, recommendations, and loyal clientele. But with a little guidance and inspiration, you can ignite your creativity. Table of Contents.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. With most restaurants operating on dine-out only, and many having closed their doors, restaurant staff are left with hours reduced—or out of a job entirely.

Social Media 352

Social Media Insurance Website Management Government 352

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Simply put, if things aren’t running well in the kitchen, restaurant staff and diners alike often suffer. The Heirloom Foundation and Chefs With Issues surveyed 2,000 restaurant employees about their job concerns.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

DECEMBER 23, 2022

Before patrons even set foot in a restaurant, the first thing they see is the exterior. Therefore, the physical design of the restaurant is the first thing that starts to shape the customer's overall dining experience. Unique Restaurant Criteria. 20 Unique Restaurants. Other Restaurant Idea and Concept Inspiration.

Outdoor 195

Outdoor Design Food Truck Dine-in 195

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. We wanted to take a look back and highlight some of our favorite moments during our first season. Your smartphone is your restaurant's media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

JANUARY 20, 2023

Super Bowl Sunday is one of the most important days for restaurants across the United States. On this day, millions of people gather to watch the biggest game of the year, and many of them do so at restaurants and bars. This means big business for restaurants, and a surge in customers and sales. In 2019, diners spent $81.30

Specials 195

Specials 2023 Social Media Email Marketing 195

7 Shifts

APRIL 3, 2020

COVID-19’s impact on restaurants around the world has been ramping up thanks to necessary social distancing measures—particularly in North America, where 4-5 meals are eaten away from home every week —and restaurateurs are feeling the squeeze on their bottom line.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

JANUARY 18, 2022

We all know that being a restaurant manager is tough. When we think of a restaurant manager, we think of common traits such as a high-energy, service-oriented individual with strong people skills who can stay calm under immense pressure. Restaurants face distinct accounting challenges that require a restaurant-specific approach.

Inventory 212

Inventory Food Supply POS Food Order 212

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. 6 Tips on Creating a Winning Restaurant Newsletter. 10 Restaurant Newsletter Ideas. 6 Tips on Creating a Winning Restaurant Newsletter. A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Podcasts are an effective way to stay up-to-date on industry trends, and get tools and resources to help you run your restaurant.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Restaurant Engine

JANUARY 24, 2024

Meticulously go through your menu on a regular basis to refine it regularly. Does your restaurant feel stagnant? Your menu is a great starting point to refresh your restaurant and excite your customers. Take your menu to a new level by changing things up to really maximize your sales.

Menu 115

Menu Seasonal Menu Point of Sale Hiring 115

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. In fact, diners who download restaurant apps order twice as often as diners who don’t, according to ChowNow internal data. Run an app only promotion.

Email Marketing 148

Email Marketing Mobile Ordering Social Media Download 148

7 Shifts

AUGUST 26, 2019

Grow your restaurant's revenue with these three powerful restaurant revenue management strategies. Maybe you're here because your restaurant isn't making enough revenue and you need a solution to avoid having to close your doors. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

SEPTEMBER 17, 2021

Online reviews have a lot of influence on today’s restaurants. That’s not a lot of time for busy restaurateurs who also need to dedicate time to running the restaurant itself. To make this process easier, we’ve put together a few quick tips and an example to help you work through bad reviews. Steps to Respond.

Customer Experience 203

Customer Experience Customer Service Take-out Consumer Goods 203

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

SEPTEMBER 6, 2022

It remains difficult to fully staff a restaurant ; making food trucks can be the most logical concept to open in the current economy. Tips for Choosing the Right Idea. When choosing an idea for your food truck, the possibilities are endless. When choosing an idea for your food truck, the possibilities are endless.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Cheetah

NOVEMBER 4, 2021

On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips. The question for restaurant operators now is: What’s next? The question for restaurant operators now is: What’s next? Restaurants are customers too.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

Tableo

JULY 25, 2023

In this post, we’ll look at five crucial tactics that might help in giving your restaurant customers a memorable dining experience. So, let’s dive in and discover how you can take your restaurant’s customer service to the next level!

Customer Service 75

Customer Service Customer Experience Mobile Ordering Online Ordering 75

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. 2023 Trends at a Glance Persistent Planners : When life gets busy, DoorDash’s schedule ahead feature makes it even easier to check everything off your list and ensure it arrives right when you need it.

2024 189

2024 2023 Food Order 2013 189

7 Shifts

JUNE 4, 2021

Business is often a game of numbers, and restaurants are no exception. And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. To put it simply, your cost of goods sold is how much it costs you to produce a menu item. Food cost percentage.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Restaurant Engine

MARCH 27, 2024

Google is one of the top review platforms, so make sure to increase your reviews, here. Did you know that trust is key for restaurant customers? And did you know that nearly 75% of diners say they trust a restaurant with positive reviews over one without? You do this by knowing your customer base.

Social Media 59

Social Media Website Management Email Marketing Customer Service 59

Restaurant Engine

FEBRUARY 28, 2024

Follow these tips to get your food truck off the ground. So, if you’re dreaming of starting your own food truck, you’re in the right place. Convenience is key, and your new food truck can leverage this trend. Before you start your food truck business, you want to do these five things. #1: billion in 2023?

Food Truck 52

Food Truck Food License Website Management 52

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. In the same year, DoorDash also opened its first ghost kitchen , DoorDash Kitchen, which rents out space to restaurants in the area. Upload your menu.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

Sling

DECEMBER 10, 2023

Want to take your culinary skills to the next level, move out of your home kitchen, and learn how to start a bakery? In this article, we discuss some of the best things you can do before you even open your doors that can help make your new bakery a success. Good for you! And that’s OK.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Restaurant Engine

JANUARY 25, 2023

A website developer can help you take your website to the next level. Wondering if you need to redesign your website? Starting a restaurant and need to create a website? Either way, you need a website developer to help you with one of the most important marketing tools for your website.

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Buzztime Business

NOVEMBER 15, 2023

Food usually takes the spotlight on Thanksgiving. But if you prefer your Thanksgiving drinks a little more traditional, substitute rosemary for the mint. With a blend of cranberries, tequila, and lime, this jewel-toned margarita is the perfect addition to brighten up your Thanksgiving drinks menu. Seasonal Favorites 1.

Seasonal Menu 78

Seasonal Menu Back of House Social Media Presentation 78

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 196

2024 Loyalty Program Food Order 2030 196

Restaurant Engine

DECEMBER 13, 2023

Choose your most popular dishes to live at the top of your menu. With rising food costs from inflation and your need to stay on top of your revenue, it’s never been more important to fine-tune all of your costs. In this article, we look at nine tips to maximize profits from your restaurant’s menu.

Menu 52

Menu Website Management Food Order Online Ordering 52

Restaurant Engine

OCTOBER 11, 2023

It’s key to engage with your customers through their online reviews. Just as important, though, is using your strong, positive online reviews to leverage trust and loyalty in your restaurant. Your happy, satisfied customers are your brand ambassadors and pivotal to your marketing strategy.

Social Media 110

Social Media Email Marketing SEO Website Management 110