Modern Restaurant Management

JANUARY 2, 2025

AI: Optimizing Operations and Enhancing Customer Experience Artificial intelligence is increasingly finding its way into pizzeria operations, and 2025 will be a year of experimentation and testing for many brands. Early adopters of this technology are already seeing higher ticket averages and improved customer satisfaction.

2025 251

2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

APRIL 8, 2025

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

2025 417

2025 Fast Casual Consumer Goods Seasonal Menu 417

Modern Restaurant Management

APRIL 11, 2025

Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. From playful, attention-grabbing items to nostalgic offerings, LTOs can help restaurants stay innovative and recharge their offerings.

Loyalty Program 439

Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

JANUARY 29, 2025

In January 2025, the Agriculture Department predicts that egg prices could rise by an additional 20 percent by the end of the year, potentially reaching $5 per dozen. The Wall Street Journal reported in early 2025 that inflation in food production reached its highest level in over a year, affecting all aspects of poultry farming.

Supplies 373

Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

FEBRUARY 7, 2025

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report.

Definition 282

Definition Loyalty Program 2025 Fine Dining 282

Modern Restaurant Management

MAY 2, 2025

These technologies help streamline operations, lighten the workload for staff, and create a better experience for both employees and customers. In 2025, the restaurant industry is witnessing a technological transformation driven by key trends. To stay ahead, restaurants need to embrace technology.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

APRIL 14, 2025

A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. Technology that once felt futuristic is quickly becoming standard.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

FEBRUARY 14, 2025

Convenience and a wide range of options have emerged as key purchasing drivers, providing significant opportunities for innovation to ensure more inclusive and seamless payment experiences. With this in mind, what can restaurant operators expect from payments in 2025?

2025 275

2025 Sustainability Transportation Travel 275

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. trillion by 2025. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology.

Technology 508

Technology Mobile Ordering Consumer Goods Online Ordering 508

SpotOn

APRIL 14, 2025

Recent product innovations enhance operational efficiency and guest engagement for restaurant operators. These updates, combined with new partnerships with standout restaurants, reinforce SpotOn’s commitment to equipping operators with the tools and insights needed to thrive in 2025, no matter what comes their way. 

2025 110

2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our

Seasonal Menu 251

Seasonal Menu Mobile Ordering 2025 2024 251

ChowNow

FEBRUARY 21, 2025

In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

Loyalty Program 251

Loyalty Program Franchise Franchising 2025 251

Modern Restaurant Management

DECEMBER 16, 2024

Following a year of turbulent hiring trends , inflated expenses, and uncertain demand, 2025 could be the “year of retention” for restaurants. Heading into 2025, restaurants can take advantage of a particular class of workers to bolster their retention efforts: seasonal hires.

Hiring 251

Hiring Employee Relations Coaching 2025 251

Modern Restaurant Management

MAY 30, 2025

Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience. In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

JUNE 13, 2022

Starbucks recently announced that it aims to have every customer either use their own personal mug or cup or borrow a reusable cup from their local Starbucks — by 2025. My vision as a climate advocate and inventor-turned-entrepreneur is to create innovations that reduce environmental impact.

Sustainability 474

Sustainability Innovation Recycling 2030 474

Squirrel Systems

MARCH 5, 2025

As we look ahead to 2025, the restaurant industry is poised for significant transformations driven by consumer preferences, technological advancements, and a heightened focus on sustainability. In 2025, expect to see creative plant-based options that go beyond traditional meat substitutes.

2025 85

2025 Menu Food Fine Dining 85

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JULY 13, 2020

As such, e-commerce companies became early adopters of AI-driven technologies. According to Grandview Research , the AI market size is projected to grow to $390 billion by 2025. Restaurants Aversion to Technology. I’ve talked to many a restaurant owner in the past year about their technological challenges.

Customer Experience 596

Customer Experience Food Safety Food Supply Technology 596

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

FEBRUARY 29, 2024

As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Prioritize sustainability.

Food Safety 489

Food Safety Kitchen Safety Food Supply Audits 489

Rocket Fuel

JANUARY 7, 2025

Now, as we enter 2025, I am excited to see them move more and faster into the real world. The first applications of this technology are already in play, and I expect it to expand as quickly as brands can deploy the infrastructure. AI as a Strategic Planner: Today, every decision in a QSR is a technology decision.

2025 52

2025 Innovation Customer Service Loyalty Program 52

Restaurant Business

JUNE 6, 2025

06, 2025 Facebook Twitter LinkedIn Chipotle rose to No. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 2, 2025. By Heather Lalley on Jun. 7 among the country's Top 10 restaurant chains, according to Technomic's annual Top 500 ranking. 2024 was a tough year for restaurants.

Fast Casual 147

Fast Casual Leadership 2025 2024 147

TRG Restaurant Consulting

DECEMBER 22, 2024

As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.

2025 52

2025 Loyalty Program Online Ordering Customer Service 52

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Photo: Shutterstock BJ’s Restaurants and Brewhouse did not have to go far to find its next CEO.

Leadership 162

Leadership 2025 Fast Casual Franchise 162

7 Shifts

NOVEMBER 27, 2024

Now that the grandkids manage the stores, they’re looking for ways to bring in new tools and stay current in 2025 while preserving the legacy of their grandfather and great-uncle. 7shifts has helped save the Bobes time on scheduling, onboarding, and team communication so they can take a step back to innovate.

Website Management 195

Website Management Communication Point of Sale Coaching 195

QSR Automations

MARCH 4, 2025

Were thrilled to share that Jennifer Karpinsky, our Vice President of Business Development, has been honored with the prestigious Top Women in Restaurant Technology Lifetime Achievement Award at MURTEC 2025 in Las Vegas! Jennifers leadership, innovation, and vision have been instrumental in driving our success.

2025 52

2025 Technology Social Media Front of House 52

Modern Restaurant Management

MARCH 24, 2020

With the restaurant market expecting to exceed $22 billion by 2025 , the high volume of cash and credit cards that pass through a restaurant each day make a POS system a necessity rather than a convenience. Digital innovations remain the leading factor in changing the way people make and receive payments. The Evolution of POS.

POS 306

POS Cash Management Mobile Ordering Point of Sale 306

Restaurant Business

JUNE 6, 2025

06, 2025 Facebook Twitter LinkedIn Staff illustration Papa Johns has named Caroline Miller Oyler the company’s chief administrative officer. By Restaurant Business Staff on Jun. Oyler has been the company’s chief legal and risk officer since 2018. Sign Up Thanks for signing up!

Fast Casual 147

Fast Casual Leadership Franchise Franchising 147

Restaurant Business

JUNE 5, 2025

05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. He previously was arrested in Chicago after reportedly attacking his ex-wife. By Lisa Jennings on Jun. Photo courtesy of Konro. Sign Up Thanks for signing up!

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Future Food

NOVEMBER 27, 2024

Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. Despite the challenges posed by rising living costs and shifting consumer spending patterns, the food and hospitality sector continues to adapt to meet the needs and wants of consumers in Australia.

Hospitality 78

Hospitality 2025 Food Back of House 78

SpotOn

APRIL 24, 2025

San Francisco, CA — April 24, 2025 — SpotOn , a leading restaurant technology provider, is bringing its mission to life ahead of the 2025 National Restaurant Association Show with the launch of its boldest brand campaign yet: Knowledge + Community = Profit.

2025 52

2025 Email Marketing Education Social Media 52

Qu

APRIL 8, 2025

Hey restaurant innovators, its time to talk digital and tech trends! Forget third-party interferencerestaurants are doubling down on first-party digital ordering, with nearly half of brands identifying it as the top revenue driver for 2025. Investing in technology for kitchen efficiency is no longer optionalit’s a necessity.

2025 52

2025 Operations Fast Casual Loyalty Program 52

EATER

FEBRUARY 27, 2024

Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025. Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?”

Pricing 344

Pricing Food Loyalty Program Merchandise 344

Modern Restaurant Management

APRIL 28, 2020

Though commonly correlated directly to “innovation,” business agility encompasses so much more. Operating at the “speed of the customer” requires a deep understanding of where your customers and their experiences lie, though without any boundaries–of industries, technologies or expertise.

Customer Service 362

Customer Service Employee Relations Customer Experience Operations 362

Black Box Intelligence

JUNE 4, 2025

Menu innovation also equips restaurateurs with new, compelling narratives to amplify across campaigns. Thoughtful innovation, such as limited-time offers, can yield significant financial results. Thoughtful innovation, such as limited-time offers, can yield significant financial results. But the benefits go beyond excitement.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91