Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we foresee significant developments in on and off premise restaurant payments. For the first part, click here and for the second part, click here.

2025

SpotOn

APRIL 14, 2025

Recent product innovations enhance operational efficiency and guest engagement for restaurant operators. These updates, combined with new partnerships with standout restaurants, reinforce SpotOn’s commitment to equipping operators with the tools and insights needed to thrive in 2025, no matter what comes their way. 

2025

Modern Restaurant Management

JULY 31, 2025

For the remainder of 2025, improved training appears to be the focus, with 40 percent of participants pegging it as their top priority, followed by 27 percent working to offer employees better work-life balance, and 19 percent setting aside resources to increase pay. Baked Goods and N/A Beverages saw growth in 2025.

2025

Modern Restaurant Management

FEBRUARY 14, 2025

Convenience and a wide range of options have emerged as key purchasing drivers, providing significant opportunities for innovation to ensure more inclusive and seamless payment experiences. With this in mind, what can restaurant operators expect from payments in 2025?

2025

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

Loyalty Program

Goliath Consulting

JUNE 28, 2025

Thanks to lower costs, modular designs, and AI-driven features, robotics is no longer just for big chains ( Toxigon, 2025 ). In his words, he could either “resist the change and struggle, or adapt, innovate, and find new ways to thrive” ( Navia Robotics, 2025 ). Naviarobotics.com , 2025. Toxigon , 18 May 2025.

Front of House

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program

Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our

Seasonal Menu

Modern Restaurant Management

JULY 29, 2025

The TouchBistro 2025 State of Restaurants Report revealed that 99 percent of operators are spending more on labor. The TouchBistro 2025 Diner Report found that 81 percent of diners are more motivated to visit a restaurant with an LTO. A prime example can be seen in labor management.

Loyalty Program

Perfect Daily Grind

AUGUST 3, 2025

But in 2025, an unprecedented year for specialty coffee with record C prices , this has never been more apparent. Non-coffee products, such as matcha and plant-based milks, are proliferating, while premium home equipment is becoming a more prominent fixture. Coffee events have long reflected wider industry trends.

Events

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing

Perfect Daily Grind

JUNE 9, 2025

The growing demand for quality coffee anywhere The National Coffee Association’s most recent 2025 report found that two-thirds of American adults drink coffee each day, up nearly 7% compared to 2020. At-home consumption is growing in particular, as consumers likely adjust to consistently high coffee prices.

Transportation

Perfect Daily Grind

JUNE 23, 2025

In the US alone, the consumption of specialty coffee has increased by 18% between 2020 and 2025 , indicating the rising interest in quality, traceable coffee. Finding the right equipment When setting up a roasting business, it’s usually recommended to invest in a machine that can accommodate some level of growth from the outset.

Equipment

Modern Restaurant Management

JULY 18, 2025

According to PAR’s 2025 QSR Operational Index , loyalty transactions rose more than 30 percentage points in 2024. Loyalty is proving to be the secret sauce — the flavor that ties the whole dish together and keeps guests coming back for more.

Loyalty Program

Perfect Daily Grind

JUNE 19, 2025

In May, shipments rose 15% year‑on‑year, bringing the total export value for the first five months of 2025 to over US$ 5 billion. Shipments in May 2025 totalled 149,000 tonnes valued at US $5,709/tonne, representing a 60.5% The move underscores a renewed focus on sustainability and innovation in Latin America.

2025

Modern Restaurant Management

MAY 2, 2025

By reducing stress, optimizing workflows, and improving customer interactions, these innovations create a more resilient business model, positioning restaurants for growth in an increasingly tech-driven landscape. In 2025, the restaurant industry is witnessing a technological transformation driven by key trends.

Technology

Modern Restaurant Management

MAY 30, 2025

percent from 2025 to 2033 and reach US$ 345.6 billion by 2033, according to The "United States Fast Food and Quick Services Restaurants Market Size and Share Analysis – Growth Trends and Forecast Report 2025-2033" from ResearchAndMarkets.com. billion transactions and $67 billion in sales in 2024.

Fast Casual

Modern Restaurant Management

JULY 17, 2025

Some of the most innovative ideas I have seen never made it to market because departments were not aligned on the “how,” or worse, the “why.” Because in 2025, cross-functional strategy is not a trend, it is the foundation for loyalty that lasts.

Loyalty Program

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey. 2025 will be the year restaurants redefine how they engage with technology. and $18.67

Franchise

SpotOn

APRIL 24, 2025

San Francisco, CA — April 24, 2025 — SpotOn , a leading restaurant technology provider, is bringing its mission to life ahead of the 2025 National Restaurant Association Show with the launch of its boldest brand campaign yet: Knowledge + Community = Profit.

2025

Perfect Daily Grind

MAY 25, 2025

In early February 2025, arabica futures surged to US $4.41/lb, Investing in equipment Given the large upfront investment to buy roasting equipment, café owners need to select cost-effective, efficient models. You may also like our article on how automation can make the coffee sector more productive. lb in the weeks since.

Café

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. With handheld probes and fixed sensors, restaurants can manually or automatically regulate their food and equipment in a few seconds.

Technology

Perfect Daily Grind

JUNE 22, 2025

Grinders are often considered the most essential pieces of equipment in a coffee shop or home brewing setup. Santos , a French manufacturer of home and commercial coffee and kitchen equipment, entered the market in 1954 with a coffee grinder as its first product.

Equipment

SpotOn

JANUARY 29, 2025

Driving Innovation: New Product Launches and Enhancements SpotOn’s commitment to continuous innovation has delivered a host of new features designed to streamline operations and enhance guest experiences. Deal Redemption and Marketing Campaign Reports: Equipping restaurants with actionable insights to optimize promotions.

POS

Perfect Daily Grind

JUNE 9, 2025

Consumer knowledge has continued to increase in the years since, further bolstering innovation in the at-home coffee market. According to the US’ National Coffee Association, 71% of past-day consumption occurred at home in early 2025, up from 63% in 2020.

Equipment

Lavu

JUNE 13, 2025

In 2025, staying competitive means embracing digital payment trends. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.

2025

Perfect Daily Grind

JULY 17, 2025

Although they may not always cater to mainstream coffee drinkers, these coffee shops serve an essential purpose: to bring consumers closer to innovation and excellence. Coffee giant Starbucks also hosted its first-ever Global Barista Championship in June 2025. The attention to detail also needs to extend beyond coffee.

Café

Perfect Daily Grind

JUNE 18, 2025

From 26 to 28 June 2025, World of Coffee will take place at Palexpo in Geneva, Switzerland. WoC Geneva will host the 2025 World Latte Art, Coffee in Good Spirits, Cup Tasters, and Cezve/Ibrik Championships. This year, it will include the 2025 World Latte Art, Coffee in Good Spirits, Cup Tasters, and Cezve/Ibrik Championships.

Café

SpotOn

JULY 29, 2025

San Francisco , July 29, 2025 — SpotOn, a leading software and payments partner for restaurants and small businesses, enters Q3 of 2025 with strong momentum driven by product innovation, new client growth, and a continued focus on helping restaurants succeed.

Innovation

The Food Corridor

JULY 24, 2025

In July 2025, the USDA announced the termination of all Regional Food Business Centers (RFBCs), including the Northwest Rocky Mountain Center (Colorado, Idaho, Montana, Oregon, Washington, and Wyoming), where The Food Corridor served as co-lead for the Connecting and Scaling Food Entrepreneurs Theme Team.

Kitchen Safety

Qu

MAY 7, 2025

At the 2025 Restaurant Leadership Conference (RLC), Qu unveiled a groundbreaking Smart Kitchen platform that promises to redefine how enterprise restaurants manage their back-of-house operations. Equipment downtime alone is costing the industry an estimated $46 billion annually.

Operations

Black Box Intelligence

JUNE 4, 2025

Menu innovation also equips restaurateurs with new, compelling narratives to amplify across campaigns. Thoughtful innovation, such as limited-time offers, can yield significant financial results. Thoughtful innovation, such as limited-time offers, can yield significant financial results.

Marketing

Modern Restaurant Management

MARCH 11, 2025

In turn, this shift forced the restaurant industry to adapt and innovate at a high speed. At Teriyaki Madness (TMAD), we’ve prioritized staying ahead of the curve with tech innovation and putting a major focus on creating an exceptional guest experience. – Andrew Glantz, CEO of GiftAMeal

Loyalty Program

Modern Restaurant Management

DECEMBER 10, 2024

As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators. Humans Will Replace AI in 2025 You read that correctly. In 2025, we’ll see increased consolidation as operators demand streamlined solutions and a single source of truth.

2025

Chowly

DECEMBER 9, 2024

Chowly 2024 Recap Growing Together with Independent Restaurant Operators 2024 has been a year of growth, innovation, and connection at Chowly. These connections have set the stage for better customer support, meaningful product advancements, and a renewed sense of purpose as we head into 2025.

2024

Perfect Daily Grind

JULY 9, 2025

Every year, a growing number of competitors showcase the latest innovations in espresso preparation. For a competition that promotes excellence, the trend towards high-tech, fashionable gadgets and equipment was to be expected. Equipment manufacturers have clearly taken note of this interest.

Equipment

Perfect Daily Grind

JUNE 6, 2025

(New York City, New York, US) Tue, 3 Jun – Seoul will host the 2025 World AeroPress Championship in December. Seoul, South Korea) Tue, 3 Jun – Brazil’s 2025 robusta harvest may exceed estimates. Seoul, South Korea) Tue, 3 Jun – Brazil’s 2025 robusta harvest may exceed estimates. May saw I-CIP average 334.41¢/lb, down 0.4%

2025