This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. At the same time, it can result in consumers creating more waste if they order more than they can eat.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. Here’s the top five trends I see shaping the industry in 2025, starting with the growing role of automation.
What can you expect to see on menus in 2025? From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025.
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Restaurant operators should limit significant menu price increases, explore value menus when possible, and avoid implementing any sneaky service charges.
In 2025, more plant-based menu items will be appearing at an incredible rate of speed as well. Controlling food waste is a hot topic in the industry as well. Here are a few early observations of what 2025 could bring to the hospitality industry. I’ll make this connection for you later in this article.
What was once a gradual process turned into a rapid transformation, permanently reshaping how restaurants operate and interact with customers. Customers have now fully embraced the benefits of using restaurant technology, and to keep up with guests evolving expectations, the tech industry is growing at an incredible rate.
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Online ordering and delivery apps.
By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Customers have more choices, higher expectations, and countless ways to discover (or overlook) your restaurant.
With this in mind, what can restaurant operators expect from payments in 2025? In 2025, merchants will increasingly adopt SoftPOS solutions, which effectively turn smartphones into trusted payment terminals. Verticalized, Personalized Payments Catering to diverse customer preferences is critical in today’s market.
What are some restaurant design trends you are seeing for 2025? For restaurateurs, the message is clear: in 2025, your space is no longer just where food is prepared and served. The challenge now is extracting maximum impact from every square foot – both from an operational and customer experience perspective.
Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. Understanding a rapidly changing landscape characterized by rising costs, evolving customer habits, and an increasing demand for originality is critical to success.
And fast-food customers Convenience-store foodservice grew 5% last year and is expected to jump another 5.7% 17, 2025 Facebook Twitter LinkedIn Convenience-store pizza edged out chain pizza in a survey of consumer taste preferences. And the tactics are quickly stealing customers from restaurants. And customers are responding.”
Justin Sullivan/Getty Images According to a new study, grocery stores could keep more food out of landfills, increase profits, and pad customers’ pockets by adopting a practice widely used by airlines, hotels, and other industries This story was originally published on Civil Eats. Picture yourself grocery shopping. A recent study from U.C.
13, 2025 Facebook Twitter LinkedIn Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. By Heather Lalley on Jun. Upscale soup dumpling chain Din Tai Fung has the industry’s highest average unit volumes.
Every kitchen operates under pressure, but small inefficiencies—lost tickets, misheard orders, inconsistent timing—can mean the difference between a smooth service and total chaos. But paper tickets can tear, smudge, or get buried under the weight of a slammed service. Let’s face it: paper tickets can’t adapt.
From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. A more efficient system means less stress for you and your team and a better overall experience for your customers.
According to Morgan Stanley estimates, online delivery is set to grow from $260 billion in 2017 to $325 billion in 2020 – and possibly $470 billion by 2025. Delight Your Customers. Naturally Cut Out the Waste. You can even engage customers by incentivizing them with coupons and other deals if they post about their takeout.
We like to say waffles “drip with success” for food service operators, and it's because of four key factors: profitability, versatility, consumer experience and operational efficiency. We expect to see even more creativity in 2025 with waffle-related LTOs. “Waffle-omics” is a term we use at Golden Waffles.
Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste. Improve the customer experience. Maximize compliance. Prioritize sustainability.
11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | And, like the rest of family dining, they have been losing customers. At breakfast, Ascent found that most of Perkins’ items were still working for customers—think classics like pancakes, Eggs Benedict and omelettes.
13, 2025 Facebook Twitter LinkedIn It was one of three DoorDash acquisitions announced this year. Photo: Shutterstock San Francisco-based delivery service DoorDash announced Friday that it has completed its purchase of SevenRooms, a New York-City-based reservations and marketing platform for restaurants. . billion, both in cash.
12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today. The customer unlocks their food using a code in their delivery app. And customers don’t have to tip. By Joe Guszkowski on Jun. Photo courtesy of Coco Robotics Here come the delivery robots. Orders come in like any other delivery order would.
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. 23, 2025 Facebook Twitter LinkedIn Ancient grains like spelt/farro, quinoa, and sorghum have received a lot of culinary buzz in recent years. That doesn’t mean it’s not expensive there.
As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line. They managed customer payment and provided change when needed. A point-of-sale or a POS for a restaurant is a system that processes transactions between a restaurant and its customers.
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. Our system is tailored to streamline bar management, enhance customer experience, and boost overall productivity.
Winnow Raises $20M to Fight Food Waste. The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. 63 million tons of food is wasted every year. ” Marc Zornes.
In 2025, guests are no longer just looking for a place to eatthey want a memorable, immersive experience that aligns with their personal tastes, values, and desires. Heres a look at the restaurant trends that will shape hotel and resort dining in 2025 and beyond.
In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. This system helps restaurant owners and managers track stock in real-time, reduce waste, and maintain optimal inventory levels. This approach minimizes spoilage, reduces waste, and ensures fresh ingredients are always on hand.
In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage. The impact?
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience.
Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. In this guide, we’ll break down key accounting strategies and tools that help streamline operations and boost your bottom line in 2025. A service like Sourcery allows you to keep all your invoices in one place.
California Court Limits Foie Gras Ban: On July 14, a California district court limited the state’s ban on foie gras and interpreted the law to allow out-of-state sellers to sell foie gras to California customers. Full-service restaurants are exempt from this law if employees sort organic waste.
17, 2025 Facebook Twitter LinkedIn Greenlanes have no dine-in seating. Every now and then, Greenlane customers might find the 6-foot, 6-inch person working the drive-thru window looks a lot like Tampa Bay Buccaneer tight end Rob Gronkowski. We like to surprise the customers, especially after we open a new location.
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience.
In May, shipments rose 15% year‑on‑year, bringing the total export value for the first five months of 2025 to over US$ 5 billion. On the other hand, leading origins, such as Vietnam, are scaling up to meet demand for more cost-effective options as customers’ pockets tighten.
As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.
Hospitality businesses that were exposed to reduced consumer discretionary spending, higher operational costs and increased costs of servicing debt were most likely to be at risk. Quick service restaurant (QSR) has increased across the board on metrics through increased uptake (more people), average spend and frequency.
13, 2025 Facebook Twitter LinkedIn Image courtesy of Restaurant Business Jackie Secor is the new chief operating officer of Taco John’s. By Restaurant Business Staff on Jun. With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods.
As the restaurant industry faces rising expenses and shifting labor dynamics in 2025, understanding and measuring these key performance indicators can help managers make informed decisions, improve scheduling, and boost overall productivity. Too many server errors lead to inflated costs, unhappy customers, and low team morale.
Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Why It Matters : Modern POS systems are more than payment tools.
Though Fortune Business Insights projects the quick service restaurant (QSR) industry will grow from $862.05 These razor-thin profit margins are driving QSRs to find innovative ways to keep up with the rapid pace of business while enhancing efficiency and delivering a best-in-class customer experience. billion to $1,467.04
I spoke to Doug Hewitt at 1951 Coffee Company and Gabriel Boscana at Bellwether Coffee to learn how new demands from roasters have influenced roasting technology and the services that manufacturers offer. Price volatility has continued into 2025, with the new floor for the C market now estimated at around US $4/lb.
Combination of comprehensive operations management platform with kitchen automation will help customers execute more efficiently and profitably BOSTON, June 10, 2025–Crunchtime Information Systems, Inc., These companies have highly complementary businesses and share many customers.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content