Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). titled Chili’s and Texas Roadhouse: Full-Service Success in 2024.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Perfect Daily Grind

JUNE 13, 2025

In September 2024, the Lamastus Family Estates auction surpassed all expectations and received an incredible bid of US $13,518/kg for a honey processed Elida Aguacatillo Gesha. The chain will slash prices by around 5 yuan on frappuccinos, tea lattes, and other selected menu options as consumers become more price-conscious.

2025 158

2025 Point of Sale Café 2024 158

Modern Restaurant Management

DECEMBER 18, 2024

Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. As of 2024, over half of U.S.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Lavu

JULY 18, 2025

Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Here are five key features that can help: Mobile Ordering : Speeds up order placement by letting customers order via their smartphones. times faster than traditional methods.

POS 60

POS Mobile Ordering Communication Customer Service 60

Lavu

JULY 11, 2025

From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Improved Efficiency: Faster order processing, reduced errors, and better table turnover. Data Insights: Real-time data helps optimize staffing, menu adjustments, and inventory.

POS 78

POS Management Management Mobile Ordering 78

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Perfect Daily Grind

JULY 11, 2025

Prototype locations feature flexible bar layouts, zoned seating areas, integrated digital order screens, and dedicated mobile pick-up drawers to streamline service flow and enhance the customer experience as part of the Back to Starbucks efficiency drive. London, UK) Wed, 9 Jul – 18 countries call for simplification of the EUDR.

2025 92

2025 Café Workshop Events 92

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. An issue that may arise from this in 2024 is data privacy. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. Familiar, nostalgic menu items draw them in.

2024 473

2024 Customer Experience Compost Loyalty Program 473

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JUNE 28, 2024

“Our data indicates that QSR burger chains have generally been the hardest hit by the California increase in minimum wage and subsequent increase in menu prices,” writes Hottovy. The chain benefits from a combination of high perceived value through its “3 for Me” menu and service strength through employee retention.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 251

Catering 2024 2023 Guest Recovery 251

7 Shifts

MAY 31, 2024

But the revenue restaurants get from digital channels like their mobile apps and websites surpasses the 32% of revenue they generate onsite and 26% over the phone. Mobile phone users spend an average of 6 hours and 58 minutes on their phones daily, with Gen Z averaging over 9 hours of screen time daily. With over 5.07

2024 221

2024 Marketing Email Marketing SEO 221

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly. billion in 2023.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks. Relaxing Saturday!

POS 166

POS Bar Point of Sale Front of House 166

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. We’ve studied what makes the 20% of restaurateurs successful and categorized them into essential categories, including optimizing your menu, providing unforgettable experiences, hosting events, and improving takeout.

Social Media 195

Social Media Loyalty Program Email Marketing SEO 195

Lavu

NOVEMBER 27, 2024

Sales Data & Reporting : Use real-time analytics to optimize menu pricing, staffing, and promotions. Online Ordering : Avoid third-party fees and improve efficiency with direct online ordering tools. Order Management : Eliminate kitchen errors and cut prep times by 25% with automated workflows.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Restaurant Engine

MARCH 13, 2024

In this article, we take a broad look at food service trends to know in 2024. So, you can bet that one of the 2024 trends to look out for is sustainability practices. Shop locally for in-season produce as well as cheese and meat. Trend: Add in Some Sour McCormick has designated tamarind as the flavor of the year for 2024.

2024 52

2024 Food Compost Front of House 52

Marketman

DECEMBER 21, 2019

Even seasoned restaurant owners find themselves overwhelmed and unsure about the many aspects of restaurant management. With constant digital advancements, more restaurants are investing in restaurant management software to help automate processes from billing, invoices and payment processing, to even table and menu management.

Management 52

Management Management Cash Management Download 52

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. That’s where tech comes in. We wouldn’t either. The interest goes both ways.

Delivery 52

Delivery Management Management Online Ordering 52

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. It’s vital to have accurate cost calculations and use menu engineering to optimize your recipes.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. Toast unveiled the next generation of its mobile handheld point of sale: Toast Go® 2.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024. Available restaurant technology is already reshaping the way your guests experience dining in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. Jim Collins, CEO at Kitchen United.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346

Modern Restaurant Management

FEBRUARY 1, 2021

The pandemic has altered consumer behavior, from how people order restaurant food, where they can eat, and their perception of third-party delivery companies. 21 percent of those ordering restaurant delivery in the past month are new users. “Which is why loyalty is more critical than ever in this sector,” noted Passikoff.

2021 333

2021 Point of Sale Guest Recovery Travel 333

The Rail

DECEMBER 18, 2023

Then the NFL teamed up with EverPass to put two games on Peacock Sports Pass -- the Buffalo Bills and Los Angeles Chargers on 12/23, and one Wild Card playoff game on January 13, 2024. It’s one thing to have a rando preseason or low-stakes regular season game as a streaming-exclusive. There you have it!

2023 147

2023 Sports 2022 Food Truck 147