MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts
Modern Restaurant Management
JUNE 27, 2025
percent in 2024 — falling short of the 4.1 Meanwhile, Chili’s, which saw average unit volumes increase 16 percent in 2024 , experiences a 3 percent satisfaction drop to 78. Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. At the same time, U.S.
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