Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

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2024 2023 Food Order 2013 188

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

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2024 Technology Menu Mobile Ordering 52

Restaurant Engine

MARCH 13, 2024

In this article, we take a broad look at food service trends to know in 2024. So, you can bet that one of the 2024 trends to look out for is sustainability practices. Trend: Add in Some Sour McCormick has designated tamarind as the flavor of the year for 2024. Here are some ideas: Compost leftover food scraps and paper products.

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2024 Food Compost Front of House 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

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2024 Loyalty Program Online Ordering Customer Service 52

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

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2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

MARCH 13, 2024

These skills include digital literacy for managing online orders and reservations, exceptional customer service, and culinary expertise for more efficient and high-quality food preparation. Automation is becoming increasingly viable, with robots capable of performing repetitive tasks, such as food preparation and delivery.

Loyalty Program 194

Loyalty Program Customer Service Customer Experience 2024 194

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery. Create an order packing area.

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Design Delivery Food Order Online Ordering 145

SpotOn

FEBRUARY 14, 2024

That's why more restaurants are offering online ordering options like takeout and delivery for breakfast, lunch, and dinner. Takeout and delivery have become simple solutions to get great food at almost any time of day. Looking for delicious craft sandwiches to tempt you to order a second sandwich?

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2024 Online Ordering Food Order Delivery 52

The Restaurant Times

OCTOBER 12, 2020

With consumers shifting away from the dining-out trend towards home delivery services, technological growth has paced up in the sector. Food delivery services are currently leading the online marketplace. According to statistics, the online food ordering marketplace’s total revenue is expected to grow at 8.8%

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Delivery Food Online Ordering Customer Service 98

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

Loyalty Program 179

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 179

The Restaurant Times

MAY 22, 2020

Amidst the current lockdown, the restaurant industry has observed a spike in demand for delivery-only services. The growing popularity of online food delivery has enabled restaurant operators to pivot their operations to ghost kitchens. What Measures Can Delivery-Only Restaurant Take To Ensure Proper Food Delivery .

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Delivery Operations Kitchen Safety Food Safety 98

Modern Restaurant Management

DECEMBER 12, 2022

Many embraced takeaway delivery services, and had to establish new ways to process customer payments from a distance. According to a study by the British Takeaway Campaign, 32 percent of people said that they would continue to order more takeaway food following the pandemic. Delivery Orders: Card Not Present Transactions.

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Customer Service Presentation Food Order Online Ordering 217

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Offer a small discount off online orders.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

The Restaurant Times

DECEMBER 21, 2021

With online food ordering proliferating and the willingness to spend long hours standing in lines plunging, dark kitchens are fast gaining popularity in the food and restaurant industry. The online delivery and takeout segment has witnessed a whopping 21.7% growth since 2017. Why Are Dark Kitchens A Good Idea? .

Online Ordering 98

Online Ordering Social Media Website Management Food Order 98

ChowNow

NOVEMBER 11, 2019

Waitr is one of the many third-party delivery marketplaces that’s been in the news lately for less than flattering reasons. The Lake Charles, Louisiana-based online ordering and delivery app saw its stock price plunge , lost its CEO and CFO recently, and has even been the subject of boycotts by restaurateurs and customers.

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Delivery Online Ordering 2024 Food Order 68

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. In the strictest sense of the term, a ghost kitchen is an off-premise facility for the preparation of food for delivery. How a ghost kitchen works.

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Front of House Online Ordering Kitchen Safety Customer Service 147

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. Restaurants expect 62% of their revenue to come from takeout and delivery in 2021. 53% of consumers say that takeout and delivery are essential to their way of life. Restaurant Industry Statistics: Online Ordering.

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

The Restaurant Group

MAY 3, 2021

Let’s look at the essential tech advancements that can reshape the restaurant sector for good in 2021: Delivery Apps for Online Ordering. Delivery apps such as Doordash and UberEats continue to become more navigational and accurate. You can expect more advancement in the order preference of food delivery apps.

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2021 Kitchen Safety Online Ordering Food Safety 78

The Restaurant Times

MAY 31, 2020

Running a successful restaurant business today is about making sure that your brand can be easily found online. Restaurant brands with a stellar online presence also have the potential to attract more customers and receive more orders. How To Establish An Online Brand For Your Cloud Kitchen . Optimize Your Website.

Social Media 91

Social Media Online Ordering Mobile Ordering Website Management 91

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow.

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POS 2023 Loyalty Program Point of Sale 59

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. Before Covid-19, there was a distinct divide between delivery centric focussed and dine-in brands. A growing percentage of their orders are already coming from direct channels.

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Fine Dining Fast Casual Customer Experience Online Ordering 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. – Alex Ponomarev, CEO of Syrve MENA 2023 was the year of reset with third-party delivery.

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2023 Loyalty Program Mobile Ordering Consumer Goods 195

Aaron Allen & Associates

AUGUST 15, 2023

And forecasts for 2024-2028 are also positive, with Egypt expected to have the highest growth rate, followed by the United Arab Emirates. The consumer is twice as likely to order food for off-premise consumption (takeaway, food delivery, or drive-thru), and almost four times as likely to order online as they were before the pandemic.

Hotels 52

Hotels Catering Tourism 2023 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. Your team needs to have a clear view of orders coming in so they can fulfill them accurately.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 99

Catering 2024 2023 Guest Recovery 99

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. Delivery-only kitchens have to be hyper-efficient and super-agile.

Delivery 52

Delivery Management Management Online Ordering 52

Deliverect

JANUARY 30, 2020

Food delivery is big business. The industry’s been growing at a steady pace and is expected to yield a worldwide revenue of US $164 billion by 2024. Needless to say, offering delivery is a smart move for restaurants of all sizes. Does it make sense financially to offer this dish for delivery (are your margins high enough)? -

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Delivery Menu Online Ordering Customer Experience 118

The Restaurant Times

JULY 8, 2020

The number of food delivery orders placed online has seen a staggering increase in Saudi Arabia in recent years. According to statistics, the revenue in Saudi’s food delivery market is expected to show an annual growth rate of 9.8% How To Double Your Restaurant’s Sales Via A Robust Online Ordering System.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Social Media 52

Modern Restaurant Management

NOVEMBER 19, 2020

Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices. Each order placed via Sharebite results in a donation made to City Harvest, specifically to help alleviate childhood hunger in local communities. “We put the safety of our employees first.

Mobile Ordering 145

Mobile Ordering Kitchen Safety Online Ordering Coaching 145

Modern Restaurant Management

DECEMBER 19, 2023

Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. ” Throughout 2023, we’ve seen our guests approach value holistically, and we believe this will only continue into 2024. Brands can no longer afford to ignore customer voices online.

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2023 Front of House Customer Experience Customer Service 116

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. billion by 2024. Such is the popularity of meat-free food that sales are expected to be in excess of £1.1

Hospitality 182

Hospitality Food Consumer Goods Point of Sale 182

Future Food

SEPTEMBER 27, 2023

The new Sydney Fish Market will be a global benchmark for fresh food and prepared food markets when it opens in 2024. (A The new Sydney Fish Market will be a global benchmark for fresh food and prepared food markets when it opens in 2024. (A A Future Food project). A Future Food project).

Marketing 78

Marketing Food 2024 Retail 78

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK.

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Back of House Front of House BOH Point of Sale 52

SpotOn

MARCH 27, 2024

In January 2024, the New York City Council voted and passed the Skip the Stuff bill. A customer must ask for single-use plastics such as forks, knives, and spoons alongside other items usually given out as part of a takeout order. Customers must specifically request napkins and plastic utensils if they want them.

Restaurant Law 52

Restaurant Law Waste 2024 Online Ordering 52

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Keep track of internal orders by digitally managing stock transfers between units.

Management 52

Management Management Point of Sale Kitchen Safety 52