Remove 2024 Remove Delivery Remove Loyalty Program Remove Online Ordering
article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 132
article thumbnail

Top Restaurant Tech Trends in 2024

Chowly

Entering 2024 brings uncertainty but holds hope for growth. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Consumers play a crucial role in 2024, with expectations of lower interest rates and controlled inflation.

2024 96
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Five Facts About Restaurant Online Ordering

Focus POS

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. It’s essential to look at past facts, previous diner ordering habits, and the ebb and flow of trends. Suppose you are considering adding restaurant online ordering or third-party delivery integration. The Key to Success is Knowing the Facts.

article thumbnail

Reskilling, Retention and Robotics: Creative Solutions to the Restaurant Labor Shortage

Modern Restaurant Management

This can ultimately lead to lower customer satisfaction and loyalty. These skills include digital literacy for managing online orders and reservations, exceptional customer service, and culinary expertise for more efficient and high-quality food preparation. Robots: Friend or Foe?

article thumbnail

Navigating the Future Plate: 2024 Restaurant and Menu Trends and the Role of Technology

Squirrel Systems

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Restaurants that spotlight these offerings emphasize their commitment to reducing carbon footprints and supporting local economies.

2024 52
article thumbnail

What Consumers Want? A B2C Checklist

Modern Restaurant Management

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

article thumbnail

2024 Restaurant Tech Predictions

QSR Automations

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. However, advancements are also present there in the form of AI chatbots that can offer assistance to your online customers.

2024 52