QSR Automations

DECEMBER 22, 2023

As we head into 2024, we predict that there will only be even more great ways to implement AI. Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

SpotOn

APRIL 8, 2024

However, with so many places jam-packed on the actual day, many people (18%) will opt for take-out and delivery. Offer extra loyalty points If you have a loyalty rewards program , give additional loyalty points. 💡18% of consumers plan to order takeout or delivery on Mother's Day.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Also, consider providing curbside, takeout, or delivery services in addition to flexible and quick ordering and delivery alternatives, including online, phone, or in-app ordering.

Loyalty Program 179

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 179

Focus POS

MARCH 18, 2022

Suppose you are considering adding restaurant online ordering or third-party delivery integration. In 2021, 60% of American consumers ordered takeout or delivery at least once a week, according to Fundera by Nerdwallet. Of course, loyalty programs shouldn’t be reserved just for dine-in customers.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

The Restaurant Times

JANUARY 26, 2023

Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery. Over 20% of POS solutions are already in the cloud, and 29% are planning to do so by 2024. This adds a layer of complexity to POS systems.

POS 59

POS 2023 Loyalty Program Point of Sale 59

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. Restaurants expect 62% of their revenue to come from takeout and delivery in 2021. 42% of restaurants plan to invest in customer loyalty programs. Restaurant Industry Statistics: Delivery. Constant Contact ).

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. With email marketing, it’s a wise idea for your restaurant to occasionally offer guests a discount for their loyalty. Offer a small discount off online orders.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 20, 2023

.; Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 195

2023 Loyalty Program Mobile Ordering Consumer Goods 195

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. billion by 2024. Copper Branchofficially launched its new Cauliflower Crust Flatbread program.

Hospitality 182

Hospitality Food Consumer Goods Point of Sale 182

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. Customer loyalty programs – With all the customer data you have on hand, it’s simple to implement and track customer loyalty programs. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Black Box Intelligence

MAY 5, 2023

Surveys offer a convenient, cost-effective way to collect valuable feedback and increase customer loyalty. Pick the Right Delivery Method You can choose to deliver your surveys to customers via QR code, email, or kiosks. And acquiring new customers can cost up to five times as much as keeping current ones !

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Delivery-only kitchens have to be hyper-efficient and super-agile. This post outlines the different types of cloud kitchen management software you need to knock your delivery-only restaurant out of the park.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 116

2023 Front of House Customer Experience Customer Service 116

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. So, how can you ensure your kitchen team produces food fast and consistently?

Management 52

Management Management Point of Sale Kitchen Safety 52

BNG Point of Sale

OCTOBER 15, 2021

The global market was worth $17 billion in 2017 and is expected to grow to $55 billion by 2024. For future visits, the customer’s receipt preference can be stored in the database using this system in conjunction with your customer loyalty program and an ERP system. Accepts Modern Payment Types your Customers Want to Use.

Retail 98

Retail POS Point of Sale Cash Management 98

Apicbase

APRIL 5, 2024

When thinking about restaurant automation, imagining a future where AI-powered androids shake cocktails and drones drop food deliveries through your skylight is fun. The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK.

Back of House 52

Back of House Front of House BOH Point of Sale 52

The Restaurant Times

FEBRUARY 16, 2021

A report by Juniper Research states that contactless payments will triple to $6 trillion worldwide by 2024. During the lockdown, online food orders and contactless home-deliveries tremendously helped restaurants survive. Contactless payments have helped reduce human-to-human contact or surface virus transmission to a bare minimum.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchise 186

Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Enter dark kitchens.

2020 137

2020 Kitchen Safety Consumer Goods Point of Sale 137

Modern Restaurant Management

DECEMBER 13, 2023

With both restaurants and guest feeling the effects of inflation, tipping has become a topic of confusion and intrusion for diners, according to Restaurants: Consumer Trends Fall 2023/Winter 2024 , a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

Loyalty Program 187

Loyalty Program Food Truck Consumer Goods Fine Dining 187

Modern Restaurant Management

JANUARY 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. Delivery and To-Go orders are up 14 percent. Motus released its new report, “ The Shifting Landscape of Delivery Trends.”

2020 190

2020 Loyalty Program Point of Sale 2019 190