Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers.

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2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association. The report surveyed more than 1,500 U.S.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. But is B Corp certification something restaurants should pursue?

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Certification Fast Casual Front of House Government 221

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. Eighty-seven percent of operators say they'll likely hire additional employees during the next 6–12 months if qualified applicants are available.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

DECEMBER 19, 2023

Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Solutions that specifically targeted the guest experience, from ordering to payment to on- and offline interaction, took priority. – Christine Barone, President, Dutch Bros.

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2023 Front of House Customer Experience Customer Service 294

7 Shifts

AUGUST 16, 2024

As of 2024, they make around $26.42 From managing staff to overseeing customer service and financials, they play a crucial role in ensuring the restaurant's daily operations run smoothly. On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning.

Management 195

Management Management 2024 Leadership 195

The Rail

APRIL 30, 2025

restaurant leaders planned to use it for AI-driven guest marketing endeavors in 2024, according to market research from Restaurant365. AI-powered tools have also been utilized in order to analyze customer feedback and engagement metrics, the article highlights.

Marketing 130

Marketing Social Media Online Ordering Waste 130

7 Shifts

JULY 20, 2024

For example, your restaurant offers a crispy fried chicken dish that’s popular among dine-in customers. This not only affects the quality of the food but also impacts customer satisfaction and could lead to a decrease in repeat business. These provide insights into the expenses related to your ingredients and supplies.

2024 221

2024 Cash Management Inventory Waste 221

7 Shifts

JUNE 16, 2024

After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back. Customers today strongly believe in the importance of social responsibility.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

SEPTEMBER 16, 2024

Being accessible to your target demographic is important, with 85% of customers residing within just 3 to 5 miles of its location. For instance, a restaurant known for its farm-to-table dining experience in an area with limited healthy food options would appeal to health-conscious buyers.

2024 195

2024 Document Cash Management Point of Sale 195

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. It’s also more generous to employees on several points.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Jon & Vinny’s employees recently filed a class-action lawsuit against the Italian food restaurant, claiming that they shorted servers’ pay due to a murky service fee policy. It’s also more generous to employees on several points.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Qdoba Mexican Eats’ nation-wide Impossible Foods launch in 2019 made it a standout, with the restaurant chain allowing customers to add Impossible Foods’ plant-based meat to any of its core dishes.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

EATER

MARCH 21, 2023

McDonald’s employees walk out during a Fight for $15 protest. David McNew/Getty Images The FAST Recovery Act, which sets much-needed workplace standards for fast-food workers, will be in the hands of California voters in 2024 This story was originally published on Civil Eats. Recent state-level legislation, A.B. It’s a domino effect.”

Food 242

Food Food Safety Restaurant Law Franchising 242

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2.

POS 166

POS Bar Point of Sale Front of House 166

SpotOn

MARCH 19, 2024

March 19, 2024 —  SpotOn , the top-rated software and payments partner for restaurants and small businesses, has been named to Fast Company’s prestigious list of the Most Innovative Companies for 2024. To view the complete list of Fast Company’s Most Innovative Companies of 2024, visit [link].

2024 98

2024 Innovation Email Marketing Point of Sale 98

7 Shifts

JULY 1, 2024

Running a bar is a lucrative business, proven by the fact that this industry is estimated to be valued at a whopping $36 billion in 2024. Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. It also helps to research your target customers' age and social status.

Bar 221

Bar License Food Supply Restaurant Law 221

Lavu

APRIL 25, 2025

The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Instead, the system offers customers a cash discount, helping you protect your profit margins and reduce operating costswithout compromising on service. Why It Matters : Modern POS systems are more than payment tools.

POS 78

POS 2025 Loyalty Program Cash Management 78

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. For entrepreneurs, ghost kitchens offer the opportunity to experiment and launch their restaurant brands at minimal cost and less risk than opening a physical location.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Delaget

JANUARY 8, 2025

The transaction closed on December 31, 2024. Founded in 2001, Delaget serves over 30,000 locations, with 125+ brands among its customers (including 40 of the top 50 North America-based restaurant concepts). Delaget is trusted by 30,000+ restaurants and top brands, including Taco Bell, KFC, Pizza Hut, IHOP, Burger King, and more.

Technology 52

Technology Cash Management 2001 2025 52

Perfect Daily Grind

MARCH 18, 2022

The South Asian and East Asian markets are expected to experience the most growth throughout this period. The company will encourage customers to bring their own reusable cups. The UAE trade authority held several exhibitions and discussions in Istanbul to boost bilateral trade relations. between 2022 and 2031. Thu, 17 Mar.

Pricing 167

Pricing 2022 Webinar Café 167

Clover - Restaurants

JULY 5, 2024

Luckily in 2024, the U.S. Whether you’re interested in quick service or full service , this guide will help you navigate the 15 most profitable restaurant types to open in 2024 based on data. Here are some of the most profitable QSR restaurants to open in 2024: 1.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Online Ordering Loyalty Program Customer Service 52

SpotOn

SEPTEMBER 24, 2024

On September 16, 2024, more than 1,700 people gathered at the Lincoln Center in New York to watch 10 TED-style talks on one topic—hospitality. "  Will Guidara kicked off the 2024 Welcome Conference. Who spoke at the Welcome Conference in 2024? So, one day, the owner told him he needed to go to rehab or quit.

2024 52

2024 Employee Relations Guest Recovery Hospitality 52

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. If your app freezes, it disrupts the experience and creates frustration. Employing 15.5

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Restaurant Industry Stats 2024 – Our Top 10 10 restaurant industry stats for 2024 to keep in mind. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Black Box Intelligence

OCTOBER 25, 2024

Out of the Box: Monthly Restaurant Industry Update Restaurant Industry in Review: Trends from September 2024 SEPTEMBER: BY THE NUMBERS 0.4% Here are all the September 2024 Restaurant Trends you need to know. Moreover, power outages, supply chain interruptions, and customer displacement can linger. Comp Sales -2.7%

2024 52

2024 Guest Recovery Point of Sale Employee Relations 52

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 hour for employees not covered under FLSA).

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Qu

MARCH 12, 2025

The Value: Drive-thru operations consistently leave money on the table, with employees attempting cross-selling only 42% of the time 1 due to time pressures and outdated technology. Qu’s curbside ordering offers guests a hassle-free, contactless experience, allowing them to quickly order and pick up without leaving their car.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

QSR Automations

JUNE 25, 2024

LOUISVILLE, Ky, June 25, 2024 — Today, QSR Automations is excited to announce that it has joined the Toast Partner Ecosystem. The ConnectSmart® platform is the industry standard for kitchen automation, and leverages technology to keep kitchens calmer, customers happier, and restaurants more profitable.

Employee Relations 45

Employee Relations Customer Service Customer Experience Technology 45

QSR Automations

JUNE 25, 2024

LOUISVILLE, Ky, June 25, 2024 — Today, QSR Automations is excited to announce that it has joined the Toast Partner Ecosystem. The ConnectSmart® platform is the industry standard for kitchen automation, and leverages technology to keep kitchens calmer, customers happier, and restaurants more profitable.

Employee Relations 40

Employee Relations Customer Service Customer Experience Technology 40

Apicbase

JULY 22, 2024

Leveraging technology for operational excellence Tools and resources such as the integrated catering software Apicbase supplies to its customers, help operators to produce scalable recipes that can offer a reliable yield. ” Apicbase invests significantly in helping its customers achieve operational excellence. .

Catering 52

Catering Sustainability Technology Employee Relations 52

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year. As consumer searches for malls are declining, restaurants are breathing life back into malls.

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2024 Point of Sale Mobile Ordering Fast Casual 221