Perfect Daily Grind

JUNE 15, 2025

In 1924, popular US brand Maxwell House spent the modern-day equivalent of US $4 million on marketing , including sponsored TV shows, which helped increase sales by 85% in just a few years. But in an increasingly technology-driven world, consumer expectations are shifting as AI reshapes digital marketing strategies.

Marketing 150

Marketing Email Marketing Social Media SEO 150

Perfect Daily Grind

JUNE 27, 2025

Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. The coffee chain started a formal sales process for its China division in May 2025, which CEO Brian Niccol claims has attracted strong investor interest. The sale comes off the back of Starbucks’ continued market struggles in China.

2025 114

2025 Workshop Events Point of Sale 114

Black Box Intelligence

JANUARY 16, 2025

Comp Sales -3.2% Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Same-store sales growth in December: -0.3%

2024 52

2024 Point of Sale Front of House Fast Casual 52

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Lavu

JULY 4, 2025

🍽️ Smart Ordering Systems for Quick-Service Restaurants: Redefining the Dining Experience Self-Service Technologies Enhancing Front-of-House Efficiency in Quick-Service Restaurants Self-service technologies, like kiosks and mobile apps, are transforming the way restaurants manage front-of-house operations. .

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Black Box Intelligence

JULY 16, 2025

Monthly Restaurant Trends Review Out of the Box: June 2025 Same-store sales rose 2.0% Only three of the past 22 months have posted stronger sales growth results than June 2025. The weakest regions in sales growth border the southern edge of the country; the strongest? Comp Sales -0.9% Comp Sales -0.9%

2025 52

2025 Fine Dining Point of Sale Fast Casual 52

Qu

OCTOBER 17, 2024

While a modern KDS is a solid starting point, adopting a holistic kitchen management system will take your operations even further. billion in 2024 from USD 6.08 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction.

Food Order 52

Food Order Waste Technology BOH 52

Qu

NOVEMBER 25, 2024

While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further. billion in 2024 from USD 6.08 Enhance order accuracy Sixty-four percent of brands surveyed say that order accuracy is mediocre or weak, which has a direct impact on guest satisfaction. The best part?

Food Order 52

Food Order Waste Technology BOH 52

Modern Restaurant Management

MARCH 11, 2025

While working hard to bring customers back into the restaurant is very important for success, it has become more important to figure out the third-party equation in terms of pricing, commissions and fees, and value – which is ultimately the difference between success and failure. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

MARCH 11, 2025

Restaurant owners negotiated payment plans with their landlords, many of which had prolonged forgiveness dates, but were often not able to pay back rent. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ." – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

SpotOn

MAY 2, 2025

  The short version of the story: during his junior year as a Political Science major at the University of Illinois, AJ was watching WALL-E in his fraternity house.   “I decided to double down on who I am,” AJ says. ” A big part of that identity adorns the back wall of each Americanos location.

Front of House 95

Front of House Back of House Point of Sale Sports 95

SpotOn

DECEMBER 30, 2024

Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.

Operations 52

Operations Loyalty Program Online Ordering POS 52

EATER

JANUARY 31, 2025

On that Wednesday, Dulan and Prince drove down Altadenas Woodbury Avenue, past downed power lines, and into the eerie darkness, where houses still smoldered and ash permeated the air. Restaurants are always the first ones to give back, says chef Daniel Shemtob, who lost his own Pacific Palisades home in the fires.

Food Truck 290

Food Truck Small Business Point of Sale Back of House 290

Modern Restaurant Management

NOVEMBER 1, 2024

Voice of the Restaurant Industry Toast's 2024 Voice of the Restaurant Industry some insights and data suggesting a cautiously optimistic outlook: profits are rising, with 63 percent reporting increased margins compared to last year.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

MARCH 4, 2025

On a year-over-year basis, small business sales (+2.1 Month-over-month sales (+0.1 Year-to-date, combined sales growth for January and February is 3.5 percentage points less than sales growth from the same two-month period in 2024. Independent operators feel the squeeze the most. percent) also grew.

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

APRIL 1, 2025

Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Among delivery apps, DoorDash is the clear favorite.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Perfect Daily Grind

JULY 18, 2025

Top stories of the week Mon, 14 Jul – US drive-thru chain Scooter’s Coffee reportedly exploring US $1bn sale. The Omaha-based roaster and retailer hired advisers to evaluate a potential sale or merger of its roughly 445 outlets across the Midwest, seeking capital for further expansion amid intensifying competition.

Café 93

Café 2025 2024 Events 93

Modern Restaurant Management

APRIL 29, 2025

“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” More than 60 percent say they’re ordering off-premises more often than a year ago.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Perfect Daily Grind

JULY 4, 2025

Editor’s note For the first time since December 2024, the C price has fallen below US $3/lb. However, with Brazilian producers predicted to have sold up to 90% of their 2024 harvest, the market’s direction hinges on whether the remaining crops are as plentiful as expected. lb over the next 15 months.

Pricing 78

Pricing Café 2025 2024 78

Perfect Daily Grind

JULY 25, 2025

The spike comes off the back of US tariff and Brazil frost concerns. explores sale options after sustained losses. The US coffee roaster and distributor is assessing sale or merger options and alternative business models, as high green coffee costs and weak US consumer confidence weigh on its return to profitability.

Pricing 134

Pricing Café Point of Sale Workshop 134

Perfect Daily Grind

JULY 11, 2025

Prototype locations feature flexible bar layouts, zoned seating areas, integrated digital order screens, and dedicated mobile pick-up drawers to streamline service flow and enhance the customer experience as part of the Back to Starbucks efficiency drive. High-risk origins, meanwhile, could face more hurdles.

2025 92

2025 Café Workshop Events 92

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. Many operators have a wealth of data but aren’t putting it to work.

2025 419

2025 Back of House Front of House Customer Experience 419

Modern Restaurant Management

FEBRUARY 13, 2025

To observers on Wall Street, within the Federal Reserve, and inside the Democratic Party, 2024 was the year that inflation was tamed and GDP continued to grow, while consumer spending remained strong and unemployment low. Fortunately, many of these proposals appear to be starting points in a negotiation rather than settled policy.

Small Business 221

Small Business 2025 Healthcare 2024 221

Modern Restaurant Management

NOVEMBER 27, 2024

An 'Out of the Ordinary' Year for Independents 2024 was an “out of the ordinary” year for independent restaurants, according to TouchBistro's 2025 State of Restaurants Report. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We've reached a point where we're recognizing the value and limits of these technologies. The cultivated meat industry is entering its next chapter.

2024 493

2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

OCTOBER 1, 2024

Digital platforms can help time-strapped operators address their historically difficult questions by minimizing operational complexity, giving their crews more time to assist guests, and providing staff with the freedom to accomplish more in both the front and back of the house. ” Mix more drinks or turn more tables?

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

2024 332

2024 Loyalty Program Customer Experience Food Safety 332

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. POS systems offer a multitude of benefits for businesses, including: Streamlined operations by automating various tasks such as sales transactions, inventory management and reporting.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Yard House was also recognized for its ten plant-based dishes that feature Gardein’s plant-based chicken. Despite skyrocketing demand for plant-based food across the U.S., on the depth, breadth, and promotion of their plant-based entrées.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 2022 Consumer Goods Point of Sale 508

EATER

APRIL 10, 2024

It’s the same selling point as the early days of delivery app Caviar, when it offered a premium product — takeout from higher-end restaurants — in a marketplace that’s otherwise about unlimited options, not curation. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

Modern Restaurant Management

MARCH 8, 2024

According to the Qu 2024 State of Digital Report , QSR and FC restaurant guests can expect to see more kiosks in stores this year, as well as new mobile apps, and voice AI on the phone and in the drive-thru, which all topped the list of new ordering channels planned for 2024. Total tips averaged 18.9 Tips on Sundays averaged 18.73

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471