Modern Restaurant Management

FEBRUARY 24, 2025

Only 14 percent of respondents described business performance as poor/very poor, which was down from 23 percent in 2023. Revenue growth in 2024 was largely driven by menu price adjustments. Despite pricing adjustments, profitability remained challenging in 2024. Labor costs continue to rise.

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2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 14, 2025

-based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. 61 percent of kiosk users say they want to see more kiosks in restaurants – up from 57 percent in 2024 and 36 percent in 2023. For the third year in a row, consumers want more kiosks.

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. "With consumer behaviors now firmly established around off-premise dining solutions due to the pandemic, off-prem will remain a prevalent option for 2023. For part two, click here.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

FEBRUARY 1, 2023

And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. When deciding where to recruit restaurant workers online, many job platforms promise to plaster your jobs across the Web for a fixed price. And knowing where to market may be what sets your hiring apart from your competition.

Hiring 474

Hiring 2023 Advertising Recruiting 474

Modern Restaurant Management

MARCH 23, 2023

But in 2023, month-over-month trend lines have evened out. percent YOY) was the top-performing QSR channel in February 2023. Yet QSRs are slowing down price increases to meet tightening budgets. The average price flattened, up 14.0 A week ago, we lauded a flat line (on a graph, that is). percent YOY. Dine-in (+29.8

Marketing 434

Marketing 2023 Consumer Goods 2022 434

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. economy demonstrated resilience in 2023—with GDP, employment rates and consumer spending remaining relatively stable or even growing. Coffee in 2023.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

MARCH 24, 2025

To identify the Fastest Growing Brands, the data science team ranked brands using a blended metric including net new business openings, consumer interest, and searches on Yelp in 2024 compared to 2023. For this report, we measured consumer interest in 2024 compared to 2023.

2024 221

2024 2023 Customer Experience Pricing 221

Modern Restaurant Management

JULY 9, 2024

percent YOY) and throughout 2024 were primarily due to price increases, which have surged nearly 50 percent in some segments since the pre-pandemic era and were still up 3.0 ” To optimize your menu using value or bundled meals, remember the 3M’s: Measure, Market and Monitor. Effective marketing can bridge this gap.

Point of Sale 474

Point of Sale 2024 Consumer Goods Pricing 474

Modern Restaurant Management

AUGUST 22, 2023

While it’s promising, it’s not the magic bullet to increase your revenue in 2023. Based on all the buzz, it’s touted as AI-mazing for marketing. This has led many businesses to view it as a marketing magic bullet to solve their revenue woes. Take integrated WiFi marketing.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

JULY 31, 2024

With the pumpkin spice market forecast to be worth $2.4 " When it comes to pricing, the team at Margin Edge reports that operators and consumers should prepare to spend a bit more on items made with pumpkin puree. in June 2023 to $9.68 in June 2023 to $6.00 percent increase in the price of canned pumpkin from $9.01

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474

EATER

MAY 27, 2025

Supporters quickly snapped up the dozen spots to join Doiron on visits to markets, farms, and archaeological sites, with most of each day structured around a group venture. As of 2023 , the company claimed that around 700 creators notably, this has included a couple from Netflixs Love Is Blind had used it to host trips.

Food 264

Food Travel 2023 Social Media 264

Modern Restaurant Management

DECEMBER 22, 2022

Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. What were common menu items where prices were raised? . Sixty-seven percent of respondents raised prices throughout their entire menu, and 25 percent on a few items.

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

EATER

SEPTEMBER 20, 2023

In the bread aisle, you see two loaves identically wrapped; both are perfectly edible, but one is a day older and costs half the price. This is a business practice called dynamic pricing, and it may be coming soon to a supermarket near you. The price is changing throughout the [time] horizon.” Which do you choose?

Waste 344

Waste Pricing Airlines Food 344

Modern Restaurant Management

MARCH 21, 2024

Continued Fed tightening made borrowing to fund growth more expensive, while a tight labor market meant challenges finding talent and higher labor costs. In all, we expect 2024 to be a better year for business than 2023 as the Federal Reserve executes the soft landing it has been seeking since this tightening cycle began.

2024 450

2024 Small Business 2023 Food Truck 450

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? QSRs will compete with grocery stores who are doing a nice job balancing prices and offerings to make it convenient for shoppers. On the franchise side, what do you foresee in 2023? Is there investor interest?

2023 474

2023 Employee Relations Franchising Franchise 474

Modern Restaurant Management

DECEMBER 19, 2023

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023. In 2023, we experienced unprecedented shifts in consumer behavior amidst broader macroeconomic conditions like inflation.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. The primary response was menu price increases, with nearly 61 percent of respondents adjusting prices to cope with the new reality.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. – Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing!

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 5, 2025

11, 2024, comparing it to the average Sunday in 2024 and found that: Wings win MVP with an 87 percent increase in sales The average price of wings ordered increased 18 percent. The average price of wings increased 18 percent, likely due to demand and larger orders. . Toast analyzed data from restaurants on Sunday, Feb.

2024 309

2024 Food Order Delivery Sports 309

Modern Restaurant Management

FEBRUARY 17, 2023

Going into 2023, 45-50 percent of frequent users said they plan to use restaurant channels “more or much more” compared to just 20-23 percent of the whole respondent population. Developing concise marketing messages. What about the rest of the market? Move value menus from low-price to abundance.

Loyalty Program 470

Loyalty Program Mobile Ordering Customer Service Online Ordering 470

Modern Restaurant Management

MAY 30, 2023

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. Why does this matter to your bottom line?

Loyalty Program 492

Loyalty Program Social Media Download 2023 492

EATER

OCTOBER 21, 2024

Nor has eating plant-based meat even made a significant impact on beef production, according to a 2023 report. And this was on top of general griping about his restaurant’s high prices compared to other Asian restaurants in the San Gabriel Valley, says Yang. But recently, it had to announce the ending of that perk.

Sustainability 331

Sustainability Sourcing Consumer Goods Seasonal Menu 331

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights of The Big Game and National Pizza Day Ordering Predictions: 32 percent of diners say they plan to order from a local chain or independent pizzeria instead of a big chain—revealing the opportunity for small and mid-sized pizza restaurants to double down on marketing efforts for The Big Game and National Pizza Day.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. AI can also be leveraged for text ordering and marketing by sending an automated text message to the consumer after the order has been completed.

Front of House 528

Front of House Back of House Online Ordering Food Order 528

Modern Restaurant Management

JANUARY 9, 2023

expect to be less profitable in 2023. Rising food, labor and energy/utility costs pose significant challenges heading into 2023. business leaders anticipate a recession in 2023, according to JPMorgan Chase’s 2023 annual Business Leaders Outlook survey. 50 percent of operators expect to make less profit in 2023.

2023 352

2023 Employee Relations Food Supply Small Business 352

Modern Restaurant Management

JANUARY 30, 2024

Net sales are primarily driven by average check increases and pricing opportunities are diminishing. With little margin for taking price, brands will need to adopt a broad perspective, focusing on creative traffic-driving strategies, and get down into the specifics by analyzing local competitor and consumer data. (Fig.

2024 405

2024 Fast Casual Point of Sale 2023 405

Modern Restaurant Management

DECEMBER 19, 2023

The recovery in the restaurant industry means that restaurant owners looking to sell their business in 2020, but couldn’t due to the pandemic economy plummeting restaurant values can finally sell in 2023. However, high-interest rates are pushing some prospective buyers out of the market who can’t pay with cash.

Marketing 251

Marketing Cash Management 2024 2023 251

Modern Restaurant Management

JANUARY 13, 2023

. “After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. Price may vary per market).

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Use creativity to market a restaurant on a limited budget.

Cash Management 474

Cash Management Point of Sale Inventory Email Marketing 474

Modern Restaurant Management

JUNE 14, 2022

Last month, our article summarized the “state of the market” for employee benefits in the restaurant sector. We warned that medical trend (the rate of increase in medical plans) would be increasing in 2022 and in 2023. Forecasting the 2023 Plan Year. According to Segal and Mercer Surveys, 2021 Medical trend was 7.3

Insurance 457

Insurance 2022 2023 Article 457

Modern Restaurant Management

MAY 18, 2022

With winter behind us and summer approaching, it is time to begin planning for the 2023 benefits plan year. In recent years, medical technology has been driving trend, but in today’s economic environment, medical providers are raising prices. Planning for 2023 will be complicated, especially for the restaurant sector.

Insurance 531

Insurance 2022 Technology 2023 531

Modern Restaurant Management

MAY 30, 2023

Digital Dining: What Restaurants Need to Know Now In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting.

Pricing 221

Pricing Loyalty Program Social Media Download 221

EATER

AUGUST 20, 2024

Known for its “Every Day Low Prices,” the chain is the country’s dominant grocery retailer. In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. With more than 4,600 stores across the United States, Walmart is the definition of a retail behemoth.

Retail 317

Retail Point of Sale Food Supply 2023 317

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. For the first quarter of 2023, traffic in the QSR segment was down 0.7 For the first quarter of 2023, traffic in the QSR segment was down 0.7 percent YOY) exceeded Food-At-Home prices (+8.4

2023 398

2023 Fast Casual 2022 Pricing 398