Modern Restaurant Management

APRIL 4, 2023

As a result, they are looking for ways to better optimize their labor operations while also maximizing business opportunities. According to a recent study conducted by Legion Technologies, 87 percent of managers reported they were stressed or more stressed about staffing than they were last year, with staff shortages being a top concern.

2023 167

2023 Customer Experience Restaurant Law Communication 167

Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. So, what’s the solution? Food availability is often in flux.

2024 203

2024 Front of House Mobile Ordering Fast Casual 203

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. To keep customers happy and business booming, you need to invest in a strategic maintenance plan and the right technology to make everyone’s jobs easier.

Innovation 212

Innovation Technology Management Management 212

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Crunchtime

APRIL 9, 2024

In our 2023 Restaurant Operations Report , respondents shared that stores are insufficiently staffed—either understaffed or overstaffed—for 38% of shifts in any given week.

Innovation 86

Innovation 2024 Restaurant Law 2023 86

Modern Restaurant Management

JUNE 16, 2023

After a whirlwind of economic impacts in the past three years, restaurant operators are feeling more optimistic about the future — and current forecasts support this newfound perspective. Similar AI technologies can be helpful for operators who are in need of free or low-cost creative solutions to help them stay competitive.

Operations 110

Operations Online Ordering Social Media Technology 110

Modern Restaurant Management

FEBRUARY 7, 2024

As Merriam-Webster's word of the year for 2023, authenticity is proving to be something that people of all generations search for now more than ever. This is where innovative technology steps in, offering a silver lining.

Social Media 197

Social Media Customer Experience Influencer Dine-in 197

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. An impressive 88% of operators plan to hire, highlighting the industry’s commitment to growth.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

JANUARY 31, 2024

Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S Additionally, the report found that AI is already part of mainstream restaurant operations as 89 percent of operators surveyed are already using it in their restaurants in some way. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Perfect Daily Grind

APRIL 19, 2023

The 2023 expo will take place in Portland, Oregon – a city with a thriving specialty coffee culture. The expo allows a wide range of international coffee professionals and enthusiasts alike to network, build relationships, learn, and experience the latest innovations in the coffee sector.

2023 164

2023 Workshop Events Equipment 164

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? On the franchise side, what do you foresee in 2023?

2023 189

2023 Franchise Franchising Employee Relations 189

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Here are the ways technology is revolutionizing the culinary world through.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies. Tim Hortons to launch in South Korea in 2023.

2023 134

2023 Webinar 2030 Workshop 134

PathSpot

JANUARY 17, 2024

Technology improves back-of-house (BOH) operations by bringing efficiency, accuracy, and streamlined processes. This blog will explore the details of the tech tools and technologies used in the restaurant’s BOH. Let’s see how these innovations change the industry, help manage costs, and offer real-time insights.

Back of House 52

Back of House BOH Operations Food Safety 52

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Crunchtime

SEPTEMBER 7, 2023

With over 70 speakers from across the industry, the event is sure to deliver countless valuable insights into what technology trends restaurants will be adopting in the near future to promote brand success. FSTEC, the annual conference “where restaurants and tech connect,” is coming up in Dallas, Texas.

Customer Experience 78

Customer Experience Innovation 2023 Events 78

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours. The strong will get stronger.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

SpotOn

MAY 3, 2024

Brands, Zaxby's (2023 Attendees) 22% - Non-Commercial Businesses Aramark, Association of Correctional Food Service Affiliates, Centerplate, Compass, Cornell Univerisity, Dayton Children's Hospital, Deleware North Companies, Inc., Navy (2023 Attendees) 15% - Dealers and Distributors Boelter, Clark Association Inc.,

2024 52

2024 2023 Food Supply Hotels 52

Open for Business

JANUARY 6, 2023

The biggest issues that are top of mind for many chefs right now are the labor crisis , making menu changes that reflect the new normal, finding the right restaurant technology , and deciding which pandemic pivots are now permanent. The post Chefs speak: 4 major issues for restaurants in 2023 appeared first on OpenTable Resources.

2023 109

2023 Compost Recycling Waste 109

Modern Restaurant Management

OCTOBER 30, 2023

It’s a trend well-known to restaurant operators, and yet each year brings the same scramble: young people who provided a ready supply of flexible labor over the summer simultaneously change their patterns – resigning to focus on school, moving back to college, or limiting their availability to accommodate other activities.

2000 197

2000 Food Supply Hiring 2023 197

Modern Restaurant Management

NOVEMBER 7, 2022

How does this inform an operator? We recommend incorporating the following strategies in your 2023 planning: Schedule regular value messaging into your 2023 marketing calendar. Incorporate menu innovation into your value meal. In addition to price concerns, traffic is likely to continue being a challenge in 2023.

Pricing 203

Pricing Loyalty Program Point of Sale 2023 203

Modern Restaurant Management

DECEMBER 15, 2023

The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4 That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. percent more than in 2022.

Equipment 117

Equipment Customer Experience 2023 Fast Casual 117

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. The restaurant labor shortage has had significant impacts on restaurant operations.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 207

2022 2030 Food Supply Recruiting 207

Perfect Daily Grind

FEBRUARY 3, 2023

Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. A total of 63 competitors from six different US Coffee Championships will proceed to the 2023 National US Coffee Championships, which will be held from 21 to 23 April. Indian coffee chain Barista aims to open 50 stores in Sri Lanka in 2023.

2023 121

2023 Seminar Certification Food Supply 121

ChowNow

OCTOBER 26, 2023

Here we see that technology and innovation features score much higher with derived importance (DI) rankings. Make room for innovation All the research shows one thing: technology can provide a big boost in customer satisfaction. On the flip side, restaurants that resist new technologies can see a negative impact.

Mobile Ordering 97

Mobile Ordering Customer Experience Influencer Customer Service 97

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. through ghost-kitchen operator ChefSuite.

Fast Casual 189

Fast Casual Customer Service Sustainability Customer Experience 189

Aaron Allen & Associates

FEBRUARY 15, 2024

We’ve recently been asked a lot to work as an objective third party to validate new models, speed of operations, new initiatives (from changes in positioning to new prototypes to what geographies to launch into), long-term strategic plans, and brand portfolios. In this context, the only way to work your way out of inflation is innovation.

2002 52

2002 Point of Sale 2023 Back of House 52

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. Notably, not enough investment in technology and digital transformation. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Here are some of their insights.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? In terms of operation, we are constantly discussing social media, both in good ways and bad. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Perfect Daily Grind

OCTOBER 1, 2022

The online event will explore the challenges that farmers and their communities face, as well as OOH coffee operators, and expand on how Nescafé provides support to these supply chain actors. The company says it will use funds to further develop its artificial intelligence technology and expand its presence in new locations.

2022 135

2022 2023 Point of Sale Webinar 135

Apicbase

AUGUST 25, 2023

Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate. Historically, restaurant operators have (often) been resistant to change. Hospitality is expanding through technology. It is crucial to understand how deep the disruption goes.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Just 34 percent of consumers think dynamic pricing is good for customers, and 42 percent would order less frequently, if at all, from a preferred restaurant if it began using the technology.

Pricing 198

Pricing Consumer Goods Customer Experience Food Order 198