Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Restaurant operators know better than everyone that this current labor challenge is not going away. restaurants are operating with 2.8 restaurants are operating with 2.8 Across the U.S.,

2023 183

2023 Front of House Back of House 2022 183

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 186

Technology Fast Casual Waste 2023 186

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

2023 186

2023 Guest Recovery Email Marketing Back of House 186

Modern Restaurant Management

APRIL 4, 2023

As a result, they are looking for ways to better optimize their labor operations while also maximizing business opportunities. According to a recent study conducted by Legion Technologies, 87 percent of managers reported they were stressed or more stressed about staffing than they were last year, with staff shortages being a top concern.

2023 167

2023 Customer Experience Restaurant Law Communication 167

Modern Restaurant Management

JUNE 30, 2023

” This was both a technology and operational fail due to lack of proper testing/QA and employee training. Own Your Changes In March 2023, restaurants’ food prices were 8.8 Technology Adoption The self-serve generation likes ordering with touchless QR codes, while other diners prefer a physical menu in their hands.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. The survey also showed 75 percent of respondents expected their labor costs to increase in 2023.

2024 197

2024 2023 Back of House 2022 197

Modern Restaurant Management

APRIL 9, 2024

In fact, 45 percent of restaurant operators expect competition to be more intense than last year. Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. So, what’s the solution? Food availability is often in flux.

2024 199

2024 Front of House Mobile Ordering Fast Casual 199

Modern Restaurant Management

JUNE 16, 2023

After a whirlwind of economic impacts in the past three years, restaurant operators are feeling more optimistic about the future — and current forecasts support this newfound perspective. Similar AI technologies can be helpful for operators who are in need of free or low-cost creative solutions to help them stay competitive.

Operations 106

Operations Online Ordering Social Media Technology 106

Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

Open for Business

MARCH 1, 2023

The labor market has shown signs of improvement, but most restaurant operators are still looking for restaurant staff. More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. The gap between supply and demand continued.

2023 78

2023 Insurance Front of House Hiring 78

Modern Restaurant Management

JANUARY 31, 2024

Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S Additionally, the report found that AI is already part of mainstream restaurant operations as 89 percent of operators surveyed are already using it in their restaurants in some way. What results did you find surprising and why?

2024 199

2024 Online Ordering Website Management 2023 199

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 166

Technology Front of House Online Ordering Back of House 166

Perfect Daily Grind

APRIL 19, 2023

The 2023 expo will take place in Portland, Oregon – a city with a thriving specialty coffee culture. Alongside an extensive trade show and exhibition, the 2023 Specialty Coffee Expo will also host several competitions and awards schemes. The 2023 US Coffee Championships will take place at the event.

2023 164

2023 Workshop Events Equipment 164

Modern Restaurant Management

MARCH 2, 2023

Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors. And more than 65 percent of companies surveyed say they are increasing their CX spending in 2023 by an average of 24 percent.

Operations 158

Operations Loyalty Program Mobile Ordering Consumer Goods 158

Perfect Daily Grind

MAY 12, 2023

The 2023 WAC finals will take place immediately after this year’s Australian AeroPress Championship, which will be hosted by Fieldwork Coffee. points at 2023 Best of Ka‘ū competition. ZHAW Coffee Excellence Centre opens applications for 2023 Certificate of Advanced Studies. Tim Hortons to launch in South Korea in 2023.

2023 134

2023 Webinar 2030 Workshop 134

Crunchtime

APRIL 9, 2024

In our 2023 Restaurant Operations Report , respondents shared that stores are insufficiently staffed—either understaffed or overstaffed—for 38% of shifts in any given week.

Innovation 145

Innovation 2024 Restaurant Law 2023 145

SpotOn

MARCH 19, 2024

SpotOn earned the standing of number 9 in the Dining category , which recognizes companies driving the restaurant industry forward through technology. “At SpotOn, we aim to provide the best technology solutions to independent restaurants, giving them an edge to operate as efficiently as possible.

2024 98

2024 Innovation Email Marketing Point of Sale 98

The Rail

APRIL 25, 2023

With the rise of third-party delivery platforms , such as Uber Eats and Grubhub, restaurants have been forced to adapt their operations to meet the demand for delivery services. However, managing delivery operations can be a complex and challenging task, particularly for restaurants that are new to the delivery game.

2023 59

2023 Delivery Management Management 59

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. An impressive 88% of operators plan to hire, highlighting the industry’s commitment to growth.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

OCTOBER 9, 2023

While it’s understandable to believe everything is back to normal – according to our QSR monthly trends, August 2023 traffic was down just half a percent compared to 2022 – the landscape has taken a seismic shift. For example, we noted above that in August 2023, YOY traffic was holding steady. percent lower than 2019.

Pricing 183

Pricing 2023 2022 2019 183

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

JANUARY 26, 2023

In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized. What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? On the franchise side, what do you foresee in 2023?

2023 186

2023 Franchise Franchising Employee Relations 186

Modern Restaurant Management

MARCH 4, 2024

As traffic slows, how do restaurant operators keep and capture customers? Restaurant apps need to run seamlessly, but so do in-store operations. Restaurant apps need to run seamlessly, but so do in-store operations. What Does this All Mean to Operators? Take advantage of differences among the generations and usage.

Dine-in 193

Dine-in Loyalty Program 2024 2023 193

The Rail

DECEMBER 18, 2023

The end (of 2023) is nigh! And thus, it’s time for us to do another round of recapping the year that was with our top restaurant stories of 2023. Operating in the restaurant industry is always a difficult go and this year was no different. Let’s run down our top restaurant stories of 2023. Employee wages grew 4.9%

2023 59

2023 Sports 2024 2022 59

Sling

JULY 24, 2023

Many restaurants operate on very narrow margins and fail because of mismanagement rather than anything wrong with the menu. Restaurant management software for operations Our next category of software is all about streamlining various aspects of your restaurant’s operations. It covers local health codes from the U.S.

2023 78

2023 Management Management Tip Distribution 78

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Open for Business

JANUARY 6, 2023

The biggest issues that are top of mind for many chefs right now are the labor crisis , making menu changes that reflect the new normal, finding the right restaurant technology , and deciding which pandemic pivots are now permanent. The post Chefs speak: 4 major issues for restaurants in 2023 appeared first on OpenTable Resources.

2023 109

2023 Compost Recycling Waste 109

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. They have added technology throughout the restaurant to offset labor hours. The strong will get stronger.

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Crunchtime

MAY 5, 2023

From menu items and policies to customer preferences and even restaurant staff, restaurant operations are continuously evolving and shifting, and usually change in an instant.

2023 110

2023 Customer Experience Leadership Technology 110

PathSpot

JANUARY 17, 2024

Technology improves back-of-house (BOH) operations by bringing efficiency, accuracy, and streamlined processes. This blog will explore the details of the tech tools and technologies used in the restaurant’s BOH. In the fast-paced world of restaurants and food manufacturing, staying competitive is critical for success.

Back of House 52

Back of House BOH Operations Food Safety 52

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard.

2024 120

2024 2040 2023 2013 120

Modern Restaurant Management

FEBRUARY 7, 2024

As Merriam-Webster's word of the year for 2023, authenticity is proving to be something that people of all generations search for now more than ever. This is where innovative technology steps in, offering a silver lining.

Social Media 193

Social Media Customer Experience Influencer Dine-in 193

The Restaurant Times

JANUARY 26, 2023

But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. Top 5 Restaurant POS Features To Look For In 2023 A POS system today is capable of handling employee schedules and clock-ins, data collection for business intelligence, and providing a personalized customer experience.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Modern Restaurant Management

APRIL 11, 2024

To embrace the opportunities of the new year, restaurants should prioritize three key resolutions: embracing new customer experiences, emphasizing sustainability initiatives, and revisiting fundamental aspects of their operations. Back-of-house operations also offer significant technological opportunities.

2024 106

2024 Customer Experience Compost Loyalty Program 106