Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 26, 2024

This financial strain could dampen discretionary dining expenditures. Technology: The Double-Edged Sword Technological innovation continues to redefine the restaurant industry, offering tools to enhance efficiency and improve the customer experience. Navigating Emerging Challenges in Profitability In 2024, U.S. trillion in 2024.

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2025 Management Management Insurance 418

Modern Restaurant Management

NOVEMBER 28, 2022

Between dining restrictions, inflation, and the ongoing labor shortage, many businesses have been forced to close their doors, change their operations, or otherwise look for alternative solutions. In 2023, consumers will be more cost-conscious due to inflation and limited wallet share. It's Time for Innovation.

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2023 Technology Loyalty Program Mobile Ordering 504

Modern Restaurant Management

JANUARY 24, 2025

representing 18 percent of sales in 2023. Tamon Ewell, an undergraduate food studies student who worked in the dining hall, standing in front of two of the induction stovetops In addition to these courses, what are the best ways for chefs and restaurant operators to better familiarize themselves with induction cooking?

Sustainability 448

Sustainability Food Equipment Design 448

Modern Restaurant Management

FEBRUARY 3, 2020

A new normal has evolved in the restaurant industry: Digital delivery sales are expected to grow at a compound annual rate of over 22 percent through 2023 , according to L.E.K. Here are some more types of FM technology that will help drive an innovative dining experience. Consulting. Is going out to eat in style anymore?

Innovation 408

Innovation Technology Management Management 408

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

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2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part two, click here. A tightly integrated technology strategy will be key to workplace satisfaction and profitability.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

APRIL 14, 2025

The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations. The report found that loyalty is eroding as brands worked hard to offer new limited time offers, value meals, upgraded loyalty programs, and digital innovations.

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Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

DECEMBER 27, 2022

Tech tools will be instrumental in helping the food industry innovate to ensure that today’s problems don’t reduce our future food supply. Implement best-in-class protocols whether your guests are dining onsite, picking up their orders, or having meals delivered. As we close out 2022, food production is at risk. million tons of grain.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

OCTOBER 23, 2024

Also, with its versatility across day parts, operators don’t have to bring in additional SKUs for new menu innovations. percent increase on restaurant appetizer menus compared to 2023, according to Technomic, indicating the increase of its use beyond breakfast. It really is so easy to innovate around waffles.

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Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

OCTOBER 16, 2023

More closures in 2023 could reduce the number of restaurants to about 630,000 locations. More closures in 2023 could reduce the number of restaurants to about 630,000 locations. With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

EATER

DECEMBER 6, 2023

| Lille Allen/Eater Raise a glass to the year’s best bars, restaurants, pop-ups, and roving trucks across 21 Eater cities The Eater Awards is the culmination of a year of intensive dining and drinking research led by intrepid editors in 21 U.S. Join Eater in celebrating the 2023 Eater Awards winners.

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2023 Food Truck Dine-in Bar 326

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation. How would you characterize 2022 for restaurants?

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2023 Employee Relations Franchising Franchise 474

EATER

APRIL 2, 2025

The James Beard Award is considered one of the biggest honors in the restaurant industry. The announcement also includes winners of the foundations Leadership, Humanitarian of the Year, and Lifetime Achievement awards. The foundation previously released its annual longlist, highlighting semifinalists from various regions in the United States.

2025 332

2025 Beverage Hospitality Leadership 332

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Moving to Multichannel Dining Experiences Dining out is… back? Moving to Multichannel Dining Experiences Dining out is… back?

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2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. This is where innovative technology steps in, offering a silver lining.

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Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

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2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

DECEMBER 31, 2024

For shifting consumer preferences, 34 percent expect more takeout and delivery in 2025, 28 percent expect greater demand for healthier options, and 24 percent expect less frequent dine-in visits. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 10, 2024

Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. percent below pre-pandemic levels as of the start of 2023, resulting in a staggering 450,000 job openings compared to 2019.

Hospitality 489

Hospitality Operations Dietary Restrictions Customer Experience 489

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023. These innovations were pivotal in safeguarding the safety of customers and foods.

Dietary Restrictions 309

Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

MAY 10, 2024

Eighty three percent of Gen Z is excited for new food and beverage trends with 25 percent expecting to dine out more this year, according to a recent Datassential report. This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023. Does this trend have staying power?

Social Media 450

Social Media 2024 Seasonal Menu 2023 450

Modern Restaurant Management

FEBRUARY 1, 2022

Between 2023 and 2030, the industry is projected to add an average of 200K jobs each year, with total staffing levels reaching 16.5M Off-Premises Dining Enhanced by Improved Technology. The foodservice industry workforce is projected to grow by 400,000 jobs, for total industry employment of 14.9 million by the end of 2022.

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2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

MARCH 11, 2025

." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. That's never going to change.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 13, 2023

California Pizza Kitchen (CPK), is relaunching its popular Thank You Card promotion that rewards every guest with prizes just for dining at the restaurant. Starting Monday, January 16, CPK will hand out sealed Thank You Card envelopes to guests dining in or taking out at any location nationwide*. Value Meal. A complete meal on a $5.00

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

JANUARY 31, 2024

I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 539

Restaurant Business

JUNE 11, 2025

All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. Perkins and Huddle House are classics of the family-dining genre.

Fast Casual 178

Fast Casual Front of House Back of House Leadership 178

Modern Restaurant Management

JANUARY 5, 2022

Indoor dining closures, staff shortages and the supply chain are ongoing issues, especially as the Delta and Omicron variants continue to spread. With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants Must Prepare For Continued Disruptions.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

OCTOBER 31, 2023

A 2023 P&G Professional Consumer Pulse Study found 92 percent of patrons surveyed expect the dining areas of a restaurant to be cleaned more than two times a day. Let’s face it, at some point during the cold and flu season, you’re at higher risk of having a sick employee working at your establishment.

Training 474

Training Food Supply 2023 Equipment 474

Culinary Cues

AUGUST 31, 2024

Cecilia Lazzaro Blasbalg – Business Strategies – July 2023 When a business has a clear mission and it is practiced consistently, you can experience it instantly as a guest or employee. Like so many strategic plans – this sounds good, but too often once developed, the statement only succeeds in collecting dust on a shelf.

Customer Service 414

Customer Service Social Media Customer Experience Reference 414

Modern Restaurant Management

APRIL 11, 2023

As restaurants embrace technology, work to avoid encroaching competition and search for ways to expand their customer base, we’re likely to see more and more innovative ways that brands are blurring traditional lines to get in front of new customers. The following trends show how brands are taking advantage of this growing movement.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending.

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Pricing Consumer Goods Customer Experience Food Order 497