Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 166

Technology Front of House Online Ordering Back of House 166

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Open for Business

JULY 7, 2023

Quick links The pandemic’s impact on what hospitality means The hospitality value proposition Hospitality, online Technology and hospitality Personalized hospitality Training for good hospitality Diversity and hospitality Sustainability, ethical practices, and hospitality What role do guests play? This year, the price of a meal out rose 8.6%.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. 9) Clover Another POS software solution serving restaurants is Clover.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

MAY 15, 2023

As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Here are five ways to enhance your restaurant’s takeout and delivery operations to improve customer experience and open the door to more profit. Consumers crave convenience.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. During this restaurant labor shortage, use restaurant technology to your advantage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

2024 168

2024 2023 Food Order 2013 168

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. The study was in-field from Autumn 2022.

Fine Dining 185

Fine Dining Seasonal Menu Social Media 2022 185

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Perfect Daily Grind

FEBRUARY 24, 2023

According to the US Food and Drug Administration, the affected products have the following expiration dates: 8 March 2023, 20 May 2023, 4 June 2023, and 10 June 2023. World AeroPress Championship publishes rules and regulations for 2023 competition. World of Coffee Athens will take place from 22 to 24 June 2023.

2023 136

2023 2022 Workshop Agriculture 136

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%.

2023 52

2023 Operations Management Management 52

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats.

Seating 222

Seating Email Marketing Marketing SEO 222

Get Beyond

JANUARY 4, 2024

What’s more, consider sharing some or all of your mission with customers. Regarding strategy, the messaging can help current and future customers get to know you better and help you stand out. Acclimate to AI In 2023, AI was the watchword. In reality, it means using technology as a jumping-off point.

2024 52

2024 Small Business Cash Management Email Marketing 52

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 133

Fast Casual Front of House Fine Dining Mobile Ordering 133

Future Food

SEPTEMBER 6, 2023

For retail centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

For shopping centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Sling

JUNE 14, 2023

However, before taking this step, think about it with customer experience in mind. 5) Focus on customer service Your restaurant won’t last long if your customers aren’t happy. So keep them coming back by providing top-notch customer service. Train your staff to be friendly and helpful.

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

The Restaurant Times

JANUARY 18, 2023

Technology is crucial to the success of modern restaurants. Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. What Is An Integrated Restaurant Management System? for managing phone calls, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Sling

JUNE 19, 2023

Before you set out to open a beverage service business, take the time to decide what you want your work life and your personal life to look like when the bar is up and running. 11) Focus on customer service Right from day one, encourage your team to focus on customer service and how they can best serve the patrons who walk through your doors.

Bar 78

Bar Employee Relations Equipment Advertising 78

Apicbase

MARCH 17, 2023

Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. How does restaurant technology help you improve operational efficiency?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

The Restaurant Times

OCTOBER 24, 2021

The food ordering market in India is expanding at a CAGR of 16% to reach $17 billion by 2023 as per DataLabs by Inc42. billion by 2023. . Cloud kitchens have been on a rise since the pandemic and will continue to do so as it’s convenient for customers as well as the people working for the restaurants. Source: Moneycontrol.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Goliath Consulting

JANUARY 1, 2020

With more than 79% of the US population now using Facebook, Instagram or Twitter 1 and users projected to increase to 257 million by 2023, restaurants can no longer afford not to invest in their social media presence. You want social media to be a space where you can communicate and connect with your customers at a more personal level.

Social Media 92

Social Media 2006 2016 Website Management 92

The Restaurant Times

SEPTEMBER 17, 2020

According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. Use Technology To Accept Orders. The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

MadMobile

NOVEMBER 10, 2022

This has led to retailers making changes in their management, digital selling strategies, and use of technology. This article covers hybrid shopping and its popularity and explains what retail management tools associates can use to fuel this experience for their customers. What is Hybrid Shopping?

Retail 40

Retail Mobile Ordering Social Media Online Ordering 40

The Restaurant Times

MAY 14, 2021

Restaurant operators are also responding to the challenges of the new normal by shifting to the kitchen-as-a-service (KaaS) model. Employee satisfaction has a lot to do with how they are treated by management. A POS software ensures seamless kitchen management operations, reduced turnaround time, and increased profits. .

License 75

License Online Ordering POS Food Order 75

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. ” Optimism Is Returning. In mid-March 2020, U.S. restaurants, a historically defining moment for the industry.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

MAY 5, 2020

Virtual Service Offerings : New Virtual Service Offerings will now appear on business pages offering virtual consultations, classes, tours, shows and performances. Yelp Virtual Services. Since we’ve made new banner alerts available, more than 224,000 businesses have written personalized messages to their customers.

Guest Recovery 105

Guest Recovery Food Safety Loyalty Program Point of Sale 105

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. ” Taffer's Tavern Inks Multi-Unit Deal. . metro area. .

Franchise 144

Franchise Franchising Food Safety Kitchen Safety 144

The Food Corridor

MARCH 27, 2023

But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Looking Ahead.

2020 95

2020 Point of Sale Online Ordering Consumer Goods 95

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 106

2019 Compost Mobile Ordering Point of Sale 106

EATER

MAY 26, 2020

When Delta extended its contract with American Express in 2019, the airline said it expected to be making $7 billion annually by 2023 from the deal — and that’s just one airline. Everyone has been scrambling to try and give people more value,” says Benét Wilson, credit cards editor for the Points Guy , a website covering travel and loyalty.

Airlines 69

Airlines Travel Loyalty Program Hotels 69