Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These innovations were pivotal in safeguarding the safety of customers and foods.

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Dietary Restrictions 2024 Food Safety Food Supply 123

Perfect Daily Grind

JANUARY 13, 2023

Carroll has 25 years’ experience working in the retail, foodservice, and out-of-home sectors, and will initially focus on expanding Oatly’s foodservice and OOH partnerships. Sigep 2023 to host seven Italian National Coffee Championships from 21 to 25 January. Dutch Bros projects total 2023 revenue to be US $1 billion.

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2023 Events Website Management Leadership 142

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

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2024 Fast Casual Food Truck Allergens 189

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

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2024 2023 Food Order 2013 189

Cheetah

NOVEMBER 27, 2021

But now, eco-packaging is back on the agena, and restaurants are confronted with a tough choice – pay the cost to go sustainable or lose business. Demand for sustainable to-go containers goes hand-in-hand with trends to reduce food waste and shift to plant based and clean-label products. Balancing Cost and Sustainability.

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Sustainability Compost Recycling Loyalty Program 148

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. Why the buzz? According to the 21st Annual U.S.

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2024 Loyalty Program Food Order 2030 196

Open for Business

JULY 7, 2023

But when it comes to restaurants, the word hospitality has always meant the art and science of crafting a warm, welcoming, and positive experience for guests. For guests, it’s the whole experience that matters more than any single aspect of hospitality. In the travel and tourism industry, it means something a little different.

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Hospitality 2023 Front of House Social Media 78

Perfect Daily Grind

FEBRUARY 24, 2023

According to the US Food and Drug Administration, the affected products have the following expiration dates: 8 March 2023, 20 May 2023, 4 June 2023, and 10 June 2023. World AeroPress Championship publishes rules and regulations for 2023 competition. World of Coffee Athens will take place from 22 to 24 June 2023.

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2023 2022 Workshop Agriculture 136

Perfect Daily Grind

OCTOBER 7, 2022

As part of the initiative, local artists in three US cities – Atlanta, Milwaukee, and Portland, OR – designed street art murals to raise awareness of sustainability issues in the coffee supply chain. Nestlé commits US $1 billion to support sustainable coffee farming. Nestlé is aiming to sustainably source 100% of its coffee by 2025.

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Perfect Daily Grind

NOVEMBER 4, 2022

The Unlimited subscription costs US $13 per week and allows customers to order unlimited coffee and tea beverages at seven of the roaster’s locations. Sucafina launches new sustainable IMPACT sourcing programme. PRF to return to Colombia on 6 and 7 July 2023. Minus will officially launch its cold brew in 2023.

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2023 Hospitality 2022 Food Supply 126

The Rail

APRIL 25, 2023

Effective delivery management is crucial for restaurants to ensure timely and accurate deliveries, maintain customer satisfaction, and ultimately, drive revenue. In this blog post, we'll explore the next generation of restaurant delivery management in 2023 and beyond.

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2023 Delivery Management Management 59

Modern Restaurant Management

FEBRUARY 7, 2024

The dining landscape is shifting, driven by Gen Z's (currently 11- to 26-year-olds) quest for “genuine” culinary experiences over the conventional allure of "the best" restaurants. They research, investigate and seek out experiences – especially when it comes to restaurants.

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Social Media Customer Experience Influencer Dine-in 197

Perfect Daily Grind

MARCH 3, 2023

All of the drive-thru chain’s 700 locations donated US $1 from every drink sold on 17 February, as well as receiving donations from customers. GoFundBean launches 2023 Bean for Bean mentorship programme. Successful applicants will receive updates on 13 March 2023. World AeroPress Championship opens 2023 host applications.

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Modern Restaurant Management

MARCH 5, 2024

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth.

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Training Food Safety Employee Relations Insurance 167

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. In 2023, restaurants will tap new revenue streams, optimise efficiency and create more brand value. #1

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Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? through ghost-kitchen operator ChefSuite. Why the immense rise?

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Fast Casual Customer Service Sustainability Customer Experience 189

Modern Restaurant Management

FEBRUARY 20, 2023

Nearly all of the operators surveyed think rising food and labor costs pose significant challenges heading into 2023, and half expect to be less profitable in 2023. Mobile apps are one of the most efficient ways to reach customers and influence their buying decisions in a post-pandemic world.

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Food 2023 Restaurant Law Customer Experience 167

Modern Restaurant Management

AUGUST 21, 2023

As an investor in some of America’s most iconic brands, I’ve identified some key elements that every food brand can focus on in 2023 to grow and scale their business. Strong Unit Economics and Profitability In 2023, investors are looking for businesses that have their fundamentals down and are disciplined in their operations.

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Food 2023 Social Media Customer Experience 167

Perfect Daily Grind

FEBRUARY 14, 2023

In many industries around the world, sustainability continues to be a pressing issue – and the coffee sector is no exception. This ranges from using more sustainable processing methods on farms to using recyclable and compostable packaging. You may also like our article on how sustainable coffee packaging is.

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Recycling Compost Sustainability 2050 171

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

SEPTEMBER 7, 2023

The foodservice industry, set to generate $997 billion in sales in 2023 , is fiercely competitive. Millennials' preference for convenience, experiences, and socializing has led them to eat out more frequently than previous generations.

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Marketing Loyalty Program Customer Service Catering 203

Perfect Daily Grind

FEBRUARY 3, 2023

Mon, 30 Jan Registration opens for Specialty Coffee Association’s 2023 Re:co Symposium. The two-day event will include lectures, seminars, sensory experiences, and networking opportunities. Indian coffee chain Barista aims to open 50 stores in Sri Lanka in 2023. Here are this week’s stories.

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2023 Seminar Certification Food Supply 121

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

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2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

MAY 9, 2023

From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. Building a loyal fan base is all about creating great experiences and, for this, automation can be a very useful tool.

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Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 177

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

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Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. This can free up your employees to focus on providing excellent customer service.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Culinary Cues

JUNE 14, 2022

The independent restaurant of 2023 and beyond must be a place that does what large corporations can’t or won’t do. Our customers are far savvier than they were in the past; they know great food and they expect that restaurants will provide it. THIRD: Ask everyone you see: “Why would you choose to spend your money in a restaurant”?

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Fine Dining Food Supply Customer Service Presentation 469

Perfect Daily Grind

JANUARY 20, 2023

Mon, 16 Jan World of Coffee Dubai 2023 attracts more than 12,000 visitors from 48 countries. WoC Dubai also hosted the 2023 UAE Barista Championship, with Mariam Erin Pinza of Cosmic Garden Coffee Roastery announced as the winner. Pinza will represent the UAE at the 2023 World Barista Championship in Athens from 22 to 24 June.

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2023 2022 Events Café 124

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. Data-driven operators get 26 times more customers; are 6 times more likely to keep those customers; and are 19 times more likely to be profitable. This trend is expected to continue in 2023. Let’s dig in. billion in 2022 and is expected to reach $3,787.4

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Perfect Daily Grind

MARCH 17, 2023

Mon, 13 Mar Specialty Coffee Association announces 2023 Sustainability Awards finalists. The award scheme recognises excellence in sustainability in the coffee industry across three categories: Individual, Business Model, and Project. German customers will no longer have to pay extra for almond, coconut, soy, and oat milks.

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2023 Workshop 2022 Café 126

EATER

JANUARY 9, 2023

After a fitful 2022, when a wave of pent-up wanderlust crashed over hot destinations, overwhelming hotels and airlines, 2023 seems like a chance to give up revenge travel and reset. At dibiteries, customers often share tables, and if your food arrives first, it’s customary to offer to share with neighbors who are waiting.

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Perfect Daily Grind

MAY 26, 2023

Mon, 22 May SCA announces speaker schedule for 2023 Education Summit to take place in Busan, South Korea. The 2023 Education Summit will take place on 31 May & 1 June. Franchise partner Jubilant FoodWorks Limited says it wants to attract younger customer demographics through a renewed, more coffee-focused brand identity.

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2023 Workshop Café Events 112

Modern Restaurant Management

FEBRUARY 1, 2022

Despite some gains, seven in ten operators across all major segments say their restaurant currently does not have enough employees to support customer demand and most operators expect their labor challenges to continue through next year. Streamlined Menus with More Plant-Based Options and Sustainable Packaging.

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2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. hostess, busser, bar-back) can give current employees extra hands to prepare for service or handle customers during high-traffic times. For instance, hiring support for current staff (i.e.,

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Hiring Recruiting Employee Relations Mobile Ordering 205

Perfect Daily Grind

MARCH 9, 2023

The two-day forum will take place at the Salamanca Exhibition Centre in San Salvador on 16 and 17 March 2023. and 7.3%, and will be implemented from 1 April 2023 to an estimated 16,000 employees. Colombian coffee production volumes grew by 10% in February 2023 while exports decreased by 6%. Here are this week’s stories.

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2023 Franchise Franchising Events 110

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. decline in the F&B business survival rate, 2nd highest of all sectors.

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Hospitality Loyalty Program Retail Food 78