Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

EATER

MARCH 19, 2024

A dinner at Petite Cerise in Washington, DC, which opened in March 2023. To me the word ‘brasserie’ means a nice French eatery that features many classic menu items like steak frites, steak tartare, coq au vin, and more,” and the ambiance should be refined but still casual enough to visit on a weeknight.

Food 104

Food Fine Dining Seasonal Menu Dine-in 104

Modern Restaurant Management

JULY 12, 2023

As consumer confidence in dining out continues to increase, restaurant owners and operators need to keep this top of mind. There’s a plethora of options available to restaurants looking to increase loyalty and decrease operating costs, and technology is a great solution when it can be integrated in a way that reduces major friction points.

Customer Experience 167

Customer Experience Food Order Fast Casual Consumer Goods 167

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Valentine's Menu Trends Restaurant guests heavily favor tasting menus this Valentine’s season, according to Lightspeed. percent dip in overall gratuities.

2024 193

2024 Loyalty Program Food Order 2030 193

Future Food

SEPTEMBER 6, 2023

For retail centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

For shopping centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Comeback Operator of the Year : Scott Teverbaugh, Fishers, IN. Highest Average Ticket Price : Michelle Constantino, Naperville, IL.

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

EATER

FEBRUARY 16, 2024

For the right price, the modern travel industry can ferry you to nearly any food scene on Earth in a matter of hours, and once you arrive, technology makes it seamless to find a serviceable restaurant, translate a menu, and examine photos of dishes before ordering. Nick Mancall-Bitel Fresh oysters on display in Haenyeo Chon.

2024 98

2024 Tourism 2023 Fine Dining 98

EATER

JUNE 12, 2023

Diners in 2023 are both old-fashioned and upscale, omnivore and vegan-friendly, 24-hour and breakfast-only. The place has a devoted following thanks to its Hawaiian Japanese menu; banana pecan pancakes, Spam omelets, teriyaki beef, and egg plates are always flying around the room. Asonta Benetti Sid’s Diner 300 S. .

Seasonal Menu 102

Seasonal Menu Back of House Food Order Dine-in 102

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. For example, your ideal customers could be: Young families that want a kid's menu, great drinks, and to get home before 8. Is my menu accessible and legible?

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. A new report from NELSON Worldwide that takes a look at the immediate future of dining and fast-casual restaurants.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. This marks the fourth time AAG has been honored as Applebee’s Franchisee of the Year; it has also been honored four times as Applebee’s Operator of the year.

Franchise 174

Franchise Franchising Loyalty Program 2022 174

EATER

MAY 9, 2023

“It’s not a straightforward rule, but they tend to be a little bit more cost-effective because food and beverage is already in-house, their flatware is typically all in-house, you don’t have to go outside and do too many rentals,” says Amy Shack Egan, founder of the nationally operating, “unconventional” wedding planning company Modern Rebel.

Back of House 85

Back of House Events Front of House Beverage 85

7 Shifts

APRIL 26, 2023

We had traditionally sit-down and quick-serve, and then fast-casual kind of birthed in the middle. And I remember back in my days in operations, I was a store manager, and I saw my DM come in and I was just extremely impressed and say, 'I want to be that one day.' Like you said, they're transitory and it's a revolving door.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Restaurant Clicks

NOVEMBER 21, 2021

The joint doesn’t have a formal menu; name your drink and let the fine folks at the bar prepare it for you. Locals flock here for the seasonal cocktail menu, which changes regularly. I recommend this dine-in bar for individuals looking for a quiet spot with a casual ambiance, probably for a friends’ reunion.

Bar 120

Bar Hotels Back of House Outdoor 120

Modern Restaurant Management

DECEMBER 18, 2019

As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products."

Seasonal Menu 119

Seasonal Menu Fast Casual Consumer Goods 2020 119

EATER

APRIL 28, 2022

While you will find some fine dining options, most spots lean casual. If you do decide to visit off-season, double-check the hotels and restaurants you want to visit will be open. Michigan maple syrup, usually made on small, family-owned operations, is another must. The Washington Post/Getty Images. What to know before you go.

Back of House 98

Back of House Fine Dining Brewery Food Truck 98

Modern Restaurant Management

JANUARY 15, 2020

The best performing segments during Q4 (and those that achieved positive same-store sales growth) were family dining, fine dining and upscale casual. Upscale casual also achieved positive sales growth during Q4 but experienced a small dip in sales for the entire year compared with 2018. Healthy is also hot this year.

2020 98

2020 Point of Sale Online Ordering Consumer Goods 98

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Finding and retaining employees remain among the biggest obstacles operators struggle with. Fine and Family Dining Hurt by Holiday Shift. First, at 2.1

2019 111

2019 Compost Mobile Ordering Point of Sale 111

Modern Restaurant Management

FEBRUARY 1, 2021

Restaurant brands (in four categories including pizza, fast-casual, fast food, out-of-home coffee) representative of each of the quadrant values include: The Loyalty Map Multiple. Sales and traffic improved for the holiday season, but not as significantly as reported during Thanksgiving week. Loyalty Positions in the Restaurant Sector.

2021 129

2021 Point of Sale Guest Recovery Travel 129