Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations.

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Front of House Back of House Online Ordering Food Order 211

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. And thinking about that now in 2023, that's crazy. It's about feeding people, nurturing people. It's an immediate lawsuit.

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Fine Dining Back of House Front of House Dine-in 195

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

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Training 2023 Front of House Back of House 78

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Holiday Hangovers : On the days after holidays like St.

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2024 2023 Food Order 2013 189

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Here’s what to know about the restaurant staff shortage and what your restaurant business can do to staff up in 2023. million workers came back to the accommodation and food service sectors.

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2023 Insurance Front of House Hiring 78

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

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2024 Loyalty Program Cash Management Customer Experience 215

Open for Business

MAY 4, 2023

We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. “We Your front-of-house team is your restaurant’s point of contact with guests once they walk in the door.

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Take-out 2023 Customer Service Online Ordering 78

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

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Front of House Back of House Kitchen Safety Food Truck 78

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. We went through a very intense recipe testing phase, which was new to me,” Johnson says.

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Delivery Cash Management Point of Sale Back of House 135

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

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Technology Front of House Online Ordering Back of House 167

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture. Restaurant owners and operators wear a lot of hats.

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Seating Email Marketing Marketing SEO 221

EATER

FEBRUARY 27, 2024

In order to actually happen, though, the merger needs approval from federal officials, who will determine whether or not such a merger is a violation of the country’s antitrust laws. billion merger. If completed, Kroger-Albertsons would be the second-largest grocery retail chain in the country , right behind Walmart.

Restaurant Law 84

Restaurant Law 2023 Consumer Goods Back of House 84

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. Mark Hoefer, General Manager, Le Bilboquet Atlanta.

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Fast Casual Front of House Fine Dining Mobile Ordering 156

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. They take purposeful planning and work to build and maintain.

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Operations Loyalty Program Food Safety Front of House 78

Apicbase

AUGUST 25, 2023

The Push for Digital Transformation Restaurants today face many challenges, from rising food and labour costs to intensifying competition. According to The National Restaurant Association’s 2023 State of the Restaurant Industry report , 90% of restaurant operators view inflation as a significant hurdle.

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Cash Management Technology Front of House Allergens 52

Modern Restaurant Management

DECEMBER 19, 2023

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023. . – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023.

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2023 Front of House Customer Experience Customer Service 117

Black Box Intelligence

MAY 23, 2023

Top Priority: Employee Retention An overwhelming 55% of respondents consider employee retention as a main initiative in 2023. During this month, the industry experienced its softest sales growth since July of last year, making April the second-worst month in over two years. Same-store sales growth was 1.3% in April, which represented a 1.9

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Webinar Point of Sale 2022 Front of House 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course. billion by 2027.

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Kitchen Safety Delivery Online Ordering Food Order 59

Apicbase

MARCH 17, 2023

They make it hard for food businesses to remain competitive and turn a healthy profit. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! AI tools even allow you to automate core tasks like food preparation or production.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Restaurant Clicks

NOVEMBER 11, 2021

Specializing in craft beer and excellent pub food, M.L. The food is affordable, and M.L. The restaurant has a beautiful patio to kick back on if the weather is nice, and both take-out and dine-in are available. When you hear the word Nashville, you probably think of live music. Best Happy Hour Deals in Nashville.

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Specials Online Ordering Bar Food Order 117

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%).

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Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

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2024 Operations 2023 Loyalty Program 52

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

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Operations Management Management Mobile Ordering 352

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

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2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. What is your brand doing to give back? What does your brand mean? Or what are your green initiatives?'

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Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

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2024 Fast Casual Insurance Food Safety 197

7 Shifts

APRIL 26, 2023

And so the biggest change for me is how the customer expects to receive the experience, not only food, but just the way that they interact with the brands. The way that we stay in front of those particular arenas is to continue to have engaging mobile app experiences coupled with an elevated in-store experience.

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Leadership Employee Relations Customer Experience Front of House 195

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Rising costs create challenges : 92 percent of operators say the cost of food is a significant issue for their restaurant.

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2023 2022 Consumer Goods Point of Sale 203

Open for Business

JULY 7, 2023

They only know they feel great and that feeling brings them back. Most restaurants are laser-focused on the food and beverage they provide, but this is only one small part of creating hospitality. The definition of the word hospitality can change depending on context. In the hotel industry, it means one thing.

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Hospitality 2023 Front of House Social Media 78

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. Let’s dig in.

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2023 Operations Management Management 52

EATER

MAY 9, 2023

Ria Osborne How to throw the ultimate restaurant wedding — plus, how one restaurant couple is doing it right For the couple who loves food, having a wedding in a restaurant makes sense: The food, the drinks, and the ambience are all right there, without having to roll the dice on an unknown caterer. That dish you crave so badly?

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Back of House Events Front of House Beverage 87

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . ” Ike's Loves Bangin' Buns.

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Franchise Franchising Food Fast Casual 188

7 Shifts

APRIL 12, 2023

We started cooking Mexican food at home. We both studied and participated in the program, and then we came back to DC and we found our first location. It was in Shaw, in Northwest DC, not too far from the White House and the Convention Center. If you're ordering takeaway, you don't really tip, it's not really a huge thing.

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Back of House Front of House Small Business 2023 195

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

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2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

EATER

JANUARY 20, 2023

Getty Images In an excerpt from “Fieldwork,” Iliana Regan’s second memoir, the chef traces her family’s czarnina-making tradition back to the woods of Poland Pre-order now at Bookshop. They tasted like how Dad’s hands felt when he tickled my back at night before I went to sleep. I feel that way about the mushrooms.

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Back of House Front of House Tip Distribution White Paper 90