Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before.

Management 190

Management Management Coaching Front of House 190

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” During the pandemic, many service workers either left or were forced out of the industry and never returned.

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

JANUARY 13, 2023

And now as a recession looms on the horizon, eight percent of restaurants are reportedly laying off employees heading into 2023, setting the stage for a tough season as holiday demand puts pressure on already-frustrated staff. But arguably no issue has proven to be as constant and bedeviling as the labor shortage.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. And thinking about that now in 2023, that's crazy. It's about feeding people, nurturing people. It's an immediate lawsuit.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Here’s what to know about the restaurant staff shortage and what your restaurant business can do to staff up in 2023. million workers came back to the accommodation and food service sectors.

2023 78

2023 Insurance Front of House Hiring 78

Sling

JULY 31, 2023

Will it make customers more likely to come back? Bar Software For Operations There are many different categories of bar software, but to make things simple in this roundup, we’ll just break the applications down into two broad classes: tools for everyday operations and tools for back-office tasks. Will it save me and my employees time?

2023 78

2023 Bar Management Management 78

Open for Business

MARCH 1, 2023

In Nevada, starting in July 2023, the minimum wage will depend on whether or not an employee receives or is offered qualifying health insurance. Rising wages reflect this pressure. Minimum wage increases have been happening around the country. The minimum wage for restaurant workers depends on the way they’re paid.

2023 78

2023 Restaurant Law Front of House Cash Management 78

Open for Business

MAY 4, 2023

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Your front-of-house team is your restaurant’s point of contact with guests once they walk in the door.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

EATER

SEPTEMBER 13, 2023

The fire that reduced the historic town to ash on August 8, 2023 was unsparing. Before the fire, Lahaina’s world-famous Front Street was little more than a patchwork of wooden shacks held together by layers of paint, cooking grease, crusty sea salt, banana sap, and gossip. Over the years it housed a saloon, stage, and movie theater.

Front of House 136

Front of House Back of House Food Truck Dine-in 136

Marketing4Restaurants

FEBRUARY 16, 2023

Following up on the previous topic where we discussed restaurant trends we may see in 2023, we will cover a few more trends that we believe will shape the restaurant business landscape this year. # Another factor would be the pricing of your food and the ambience of your front of house.

2023 52

2023 Front of House Customer Experience Fine Dining 52

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade.

2024 189

2024 2023 Food Order 2013 189

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. The industry has reached a turning point. Well, it’s not actually that easy.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Sling

MAY 13, 2023

Table of contents Management restaurant positions Back-of-house restaurant positions Front-of-house restaurant positions Management restaurant positions 1) Owner The owner is at the top of the restaurant positions hierarchy.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. This is especially true in the food service industry.

Cash Management 100

Cash Management Equipment Front of House Small Business 100

Modern Restaurant Management

JANUARY 5, 2022

From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023. All three reasons tie back to dissatisfaction with wages, but restaurants may struggle with addressing this, as 86 percent of operators are reporting lower income than before the pandemic.

Technology 167

Technology Front of House Online Ordering Back of House 167

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Locked in the kitchen” is hyperbole, but the micrograms aren’t. It’s why the recipes are so perfect,” he adds.

Delivery 141

Delivery Cash Management Point of Sale Back of House 141

EATER

FEBRUARY 27, 2024

In a 2023 statement to Eater, Kroger said that it “will not lay off any frontline associates or close any stores, distribution centers or manufacturing facilities as a result of this merger.” billion merger. Reuters previously reported that the companies would sell 250 to 300 stores to “alleviate U.S. antitrust concerns” over the merger.

Restaurant Law 102

Restaurant Law 2023 Consumer Goods Back of House 102

EATER

OCTOBER 11, 2023

. | Erin Ng Neon walls, palm-shaped chairs, giant pepper grinders — there’s nothing subtle about maxed-out restaurant design in 2023 Walking into Shuggie’s Trash Pie is like entering an acid-tinged glam paradise. This is restaurant design in 2023. And it’s a good thing, too — the color yellow has been known to stimulate the appetite.)

Design 105

Design Front of House Seating Back of House 105

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture. Restaurant owners and operators wear a lot of hats.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant365

JUNE 3, 2022

In the same report, a majority of restaurant operators said they expect the restaurant staffing shortage to extend into at least 2023. Whether you are the front of house, back of house, bar, or general manager you have most likely had bouts of job burnout. Dedication. No one else can have that passion for you.

Management 78

Management Management Back of House Front of House 78

Sling

MAY 9, 2023

They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

DECEMBER 19, 2023

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023. . – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023.

2023 117

2023 Front of House Customer Experience Customer Service 117

Apicbase

AUGUST 25, 2023

According to The National Restaurant Association’s 2023 State of the Restaurant Industry report , 90% of restaurant operators view inflation as a significant hurdle. According to The National Restaurant Association’s 2023 State of the Restaurant Industry report , 90% of restaurant operators view inflation as a significant hurdle.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Touch Bistro

AUGUST 11, 2021

When your business is located in an affected region, the federal minimum wage takes a back seat to the state or city rate. By January 1, 2023 California’s minimum wage will be $15.00/hour hour on June 1, 2023. hour on January 1, 2023. hour on January 1, 2023. hour on January 1, 2023, and an increase to $15.00/hour

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Black Box Intelligence

MAY 23, 2023

Top Priority: Employee Retention An overwhelming 55% of respondents consider employee retention as a main initiative in 2023. During this month, the industry experienced its softest sales growth since July of last year, making April the second-worst month in over two years. Same-store sales growth was 1.3% in April, which represented a 1.9

Webinar 52

Webinar Point of Sale 2022 Front of House 52

7 Shifts

OCTOBER 26, 2022

American travelers brought it back to the states as a way to feel aristocratic. When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers.

Presentation 486

Presentation Tip Distribution Restaurant Law Back of House 486

Apicbase

MARCH 17, 2023

Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! Because technology integration allows your business systems to talk, it improves communication between the kitchen and front-of-house staff. There is good and bad news.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

The Food Corridor

MARCH 27, 2023

The model allows one or more virtual restaurants to operate from a delivery-optimized kitchen without the overheads of a dining room or front-of-house staff. Food delivery is nothing new, of course. But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Restaurant Clicks

NOVEMBER 11, 2021

The restaurant has a beautiful patio to kick back on if the weather is nice, and both take-out and dine-in are available. When you hear the word Nashville, you probably think of live music. After all, it’s known as Music City, USA, for a good reason. Happy hour is an integral part of life for me as an avid traveler who is often on a budget.

Specials 117

Specials Online Ordering Bar Food Order 117

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Some quick-service chains, including Chick-fil-A, have crossed a tipping point, with more than half their sales coming via digital orders in 2023.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. We're here to demystify payroll so you can spend more time every week growing your business and doing what you do best.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. What is your brand doing to give back? What does your brand mean? Or what are your green initiatives?'

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52