Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Comparatively, 48 percent intend to automate additional on-premise functions (previously 41 percent in 2022).

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

MAY 30, 2023

These raring-to-dine customers were twice as likely as other respondents to increase their future visits. Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. RMS dug deep into many influences on dining choices – including social media.

Loyalty Program 197

Loyalty Program Social Media 2023 Download 197

Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. Targeted loyalty benefits focused on access and exclusivity are essential tools to drive cost-effective guest engagement. Additionally, the Backdoor “Secret.”Menu

Loyalty Program 188

Loyalty Program Merchandise Mobile Ordering Fast Casual 188

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Here are their insights. You order online and receive a code.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9).

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

DECEMBER 5, 2022

Fast forward to 2022, and the attitude has changed drastically. restaurant sales are expected to reach 898 billion dollars by the end of 2022. From a customer perspective, they would be able to drive their own dining experiences at their own pace without waiting on a server to visit their table or flag someone down.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. Restaurants continue to face labor and supply chain issues, plus rising food costs. Be In Charge of Your Own Marketing.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

Modern Restaurant Management

SEPTEMBER 7, 2023

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. million in 2022. million in 2022. For busy restaurant operators, staying on top of an online marketing program can be challenging.

Marketing 203

Marketing Loyalty Program Customer Service Catering 203

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. It also reveals the importance of loyal-to-dining customers, or as we call them, “frequent users.”

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

Modern Restaurant Management

MAY 30, 2023

Digital Dining: What Restaurants Need to Know Now In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. These raring-to-dine customers were twice as likely as other respondents to increase their future visits.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JULY 6, 2022

While 2021 was the year of the comeback for restaurants, 2022 is proving to be a very different story. Eating out and ordering less : As part of this overall cut in spending, consumers are simply dining out less. Customer frequency is down between 10 percent and 20 percent across all restaurant segments.

Consumer Goods 197

Consumer Goods Coupons Loyalty Program Pricing 197

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. The decision to choose the right restaurant management apps for your set-up may not be so easy.

2022 69

2022 Management Management Loyalty Program 69

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Here is your 2022 guide for a successful Restaurant Week. Undoubtedly, it has become a community favorite across the country. Take Advantage of Technology. And that's not all.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

NOVEMBER 21, 2022

As is the norm in the widespread economic landscape of 2022, inflation has well-and-truly hit the restaurant industry. Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. Some implemented loyalty programs to promote recurring customers.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Black Box Intelligence

APRIL 12, 2023

And although prices are expected to continue to grow more slowly in 2023 than in 2022, price growth is still projected to be above historical-average rates. In 2022, food prices increased by 9.9%. In 2022, prices increased by 7.7%. from February 2022. in the 12 months to December 2022. versus 10.1%). and rose 7.2%

Food 76

Food Loyalty Program 2023 2022 76

The Restaurant Times

FEBRUARY 19, 2022

For pizza restaurants, this is the perfect time to be in the market, whether it be cloud restaurants or a fine dining restaurant because, with such a popular product, you already have a consumer base. However, this means that the market is overcrowded, and client retention is the key to maximizing growth. Online Ordering .

POS 52

POS 2022 Loyalty Program Point of Sale 52

Future Food

SEPTEMBER 6, 2023

Whether owning or renting, the combination of 12 interest rate increases since May 2022, looming fixed rate mortgage cliff and predictions of one more rate increase before year end – interest rate impacts will continue to dominate cost of living pressures. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Whether owning or renting, the combination of 12 interest rate increases since May 2022, looming fixed rate mortgage cliff and predictions of one more rate increase before year end – interest rate impacts will continue to dominate cost of living pressures. decline in the F&B business survival rate, 2nd highest of all sectors.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

OCTOBER 18, 2022

The EV market experienced explosive growth in 2021, which is projected to continue into 2022. As EV culture evolves, people are making dining, shopping, and parking decisions based on the availability of charging stations. In January, Tesla reported $5.5 In January, Tesla reported $5.5 The spike in EV sales is due to a few key factors.

Audits 189

Audits 2040 Food Safety Consumer Goods 189

Modern Restaurant Management

AUGUST 19, 2022

by the end of 2022. One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition. As part of my company’s new mover marketing program, we send a Welcome Package filled with proven offers to new residents.

Franchise 197

Franchise Franchising Social Media Loyalty Program 197

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 82

Loyalty Program Social Media Customer Service 2022 82

Modern Restaurant Management

OCTOBER 15, 2020

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs.

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

Modern Restaurant Management

JANUARY 19, 2022

The entire industry was forced to adopt a decade’s worth of delivery and curbside technology in a matter of months just to stay functional as consumers first battled lockdowns and later their own hesitancy to return to dining-in. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Modern Restaurant Management

JANUARY 12, 2023

A recent Toast survey found that one in three restaurants had a difficult time hiring in 2022, so restaurants need to bring their “A game” to show all employees appreciation for the fantastic effort they gave between Thanksgiving and New Year’s Day. Do show gratitude in a personal way. Make them feel special.

Transportation 199

Transportation Loyalty Program Fast Casual Fine Dining 199

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. Still, staying on top of what’s new can help your restaurant stand out from the pack.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

The Restaurant Times

FEBRUARY 24, 2022

Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. Make sure your customers aren’t crammed or adjusting while dining. Both online and offline marketing strategies can benefit from data gathered about your actual customers. Know Your Customer.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? Let’s discuss. . Challenges In Maintaining Restaurant Staff. One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

SEPTEMBER 15, 2021

This edition of MRM Research Roundup features Canadian dining trends, American eating patterns, best and worst cities for burgers and pumpkin spice to the rescue. Dining Trends in Canada. Hiring Crisis Facts. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help.

2021 178

2021 Loyalty Program Retail Online Ordering 178

QSR Automations

DECEMBER 22, 2023

Unfortunately, loyalty programs can only go so far , and they traditionally depend on rewarding customers for returning to your restaurant. This means that the restaurant can do very little other than offer loyalty rewards. Therefore, it’s natural to look for new developments in how reservations are placed and handled.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Open for Business

JANUARY 27, 2023

When you make it possible for those with health-related restrictions to enjoy the full experience of dining with you, it shows your commitment to not only health but also hospitality. Sales of N/A beer, wine, and spirits increased by 24% in 2022 compared to 2021 at the online liquor store, Drizly.

Beverage 78

Beverage Loyalty Program Hospitality Back of House 78

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. AAG Named Franchisee of the Year. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Available restaurant technology is already reshaping the way your guests experience dining in 2024. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203