Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected.

Operations 240

Operations Point of Sale POS Small Business 240

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Here are their insights. Frances Allen CEO at Checkers & Rally’s.

2022 188

2022 Food Supply Mobile Ordering Customer Experience 188

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company.

2022 206

2022 Marketing Fast Casual Mobile Ordering 206

7 Shifts

MARCH 10, 2022

In 2022, there aren't many areas in restaurant management that can't be made better with technology. TouchBistro - a point of sale (POS) app for iPads - allows servers to take payments tableside, managers to monitor sales activities, and accountants and administrators quick access to valuable performance trends.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Here are some of their insights.

2023 195

2023 Loyalty Program Mobile Ordering Consumer Goods 195

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

MARCH 1, 2022

Brimming with resolutions, your customers will now be back with renewed vigour to your establishments. The ongoing pandemic has changed existing business models, and it is imperative for restaurant owners in the US to adapt to them and streamline their restaurant operations. 5 Tips To Improve Restaurant Operations.

2022 52

2022 Operations Social Media Cash Management 52

Modern Restaurant Management

JANUARY 30, 2024

Quick-service restaurants (QSRs) rode the wave of unprecedented consumer behavior shifts and the successes and challenges it brought along. The operative word, however, may be “half.” Net sales are primarily driven by average check increases and pricing opportunities are diminishing. Drive-thru remains down -7.1

2024 162

2024 Fast Casual Point of Sale 2023 162

Modern Restaurant Management

MAY 9, 2022

Based on our most recent QSR sales and traffic data , we can tell from decreases in traffic and basket size that we’re at an inflationary tipping point. In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year.

2022 187

2022 Loyalty Program Point of Sale 2021 187

Modern Restaurant Management

DECEMBER 5, 2023

Restaurant staff expect better pay and improved working conditions, while diners expect more convenience and faster service — without sacrificing the human touch. Customers can enjoy a seamless dining experience, and restaurant operators can realize greater returns on their investments. There are 6.92

Technology 195

Technology Mobile Ordering Customer Experience Customer Service 195

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Read on for our key predictions to help operators get a leg up.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Retaining and Attracting Employees.

POS 214

POS Food Supply Mobile Ordering Point of Sale 214

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers. million by the end of 2023.

2023 201

2023 2022 Consumer Goods Point of Sale 201

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Strengthen Customer Retention. Stay Connected.

Mobile Ordering 187

Mobile Ordering Front of House Back of House Consumer Goods 187

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Consumers crave convenience.

Customer Experience 195

Customer Experience Delivery Loyalty Program Mobile Ordering 195

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic. meal delivery consumer spending.

Online Ordering 187

Online Ordering Point of Sale Management Management 187

Modern Restaurant Management

APRIL 5, 2022

These challenges include the increase in costs of operations, labor shortages and unpredictable shifts in customer bases. According to The Wall Street Journal, food prices are estimated to rise on average five percent in the first half of 2022, while other sources point to a seven-percent increase by the end of the year.

Restaurant Law 195

Restaurant Law Government Outdoor Customer Service 195

Perfect Daily Grind

SEPTEMBER 16, 2022

Agnieszka Rojewska wins 2022 Polish Brewers Cup. Rojewska, who is a former World Barista Champion and the 2022 World Coffee in Good Spirits Champion, will represent Poland at this year’s World Brewers Cup in Melbourne, Australia from 27 to 30 September 2022. in 2022, despite 2.5% Tue, 13 Sep.

2022 139

2022 Café Seminar 2023 139

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 It’s clear, however, that price increases are causing many customers to think twice about spending their hard-earned dollars at restaurants.

Loyalty Program 211

Loyalty Program Pricing Menu Mobile Ordering 211

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. It highlights those shifts so that you can prepare your operation for success without being blindsided by pitfalls and emerging trends.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 222

Loyalty Program Online Ordering Point of Sale Customer Experience 222

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Here is your 2022 guide for a successful Restaurant Week. Take Advantage of Technology.

Loyalty Program 195

Loyalty Program Online Ordering Social Media Mobile Ordering 195

Future Food

OCTOBER 20, 2020

Trends for 2022 Re-engaging with Food in a Design Led World. 2022, then, is shaping up as a really interesting year. 2022, then, is shaping up as a really interesting year. Given this backdrop, there are a number of key trends that we are looking at as we move into 2022. The post-COVID world is a Design-led world.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

DECEMBER 6, 2022

The rising cost of goods and services has given some consumers pause over how much gratuity they are willing to leave at restaurants. percent in the second quarter of 2022. However, this is not to say that customers are ordering from the same restaurant every week. The Consumer Price Index for September shows an 8.5

Back of House 188

Back of House Customer Experience Point of Sale Consumer Goods 188

Perfect Daily Grind

JUNE 24, 2022

Coffee Roasters Guild announces Diedrich Roasters Scholarship programme for 2022 CRG Retreat. From each sale of the Colombian coffee, £1 (US $1.23) will be donated to Stonewall. Customers who drank caffeinated coffee also purchased some 30% more items than those who didn’t. Applications are open until 1 July.

2022 135

2022 2025 Events Café 135

EATER

APRIL 2, 2024

Not the customers, who feel gouged by an avalanche of fees. After all, some people, especially those with disabilities, rely on such services — but then, it is difficult work, and everyone ought to tip well. The message is clear: If you try to mediate how the apps operate, things will just get worse.

Delivery 145

Delivery Restaurant Law Food Customer Service 145

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 187

2024 2023 Food Order 2013 187

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . But staffing shortages and supply chain challenges cut into profit margins and created operational headaches. On the financial side, sales growth is up, but rising check costs play a major part in that growth.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 percent in late 2022. minutes annually that could be better spent on the customer experience. Fortunately, Internet of Things (IoT) solutions can do exactly that.

Back of House 178

Back of House Front of House Food Safety Kitchen Safety 178

Modern Restaurant Management

AUGUST 31, 2022

As of April 2022, restaurants were still down 794,000 jobs – or 6.4 Inflation is also causing direct strain on the economy, impacting all decisions made in restaurants: choice of menu items, cost vs profit of each menu item, service hours, number of employees per shift, etc. percent pre-pandemic employment levels.

Restaurant Law 206

Restaurant Law Fine Dining Point of Sale Customer Service 206

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Fifth place goes to guacamole.

2024 195

2024 Loyalty Program Food Order 2030 195

Restaurant365

FEBRUARY 15, 2022

If your forecasts are off and you understaff or under order inventory, it negatively impacts the guest experience, and ultimately the bottom line when you lose business as a result, or your managers are forced to comp meals to compensate for poor service. How to forecast restaurant sales. How many bodies do you need for $500?

2022 78

2022 Point of Sale Inventory Events 78

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 188

Loyalty Program Mobile Ordering Social Media Customer Experience 188

Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. Here are some of their insights.

2023 122

2023 2024 Insurance Employee Relations 122

Modern Restaurant Management

MARCH 1, 2022

Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 QSR 2021 Performance. percent compared to 2019.

Loyalty Program 182

Loyalty Program Mobile Ordering Download Food Order 182