The Restaurant Group

OCTOBER 21, 2022

2022’s Restaurant Industry. When the pandemic in 2022 struck, every restaurant in the food industry was affected by numerous challenges such as coping with social distancing and food service restrictions. Some restaurants began offering food delivery services and logistics became a big turning point.

2022 88

2022 Back of House Food Supply Government 88

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

2024 184

2024 Customer Experience Compost Loyalty Program 184

Modern Restaurant Management

FEBRUARY 28, 2024

Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape. Quick-Service Restaurants In the world of quick-service restaurants (QSRs), speed and efficiency have always been the hallmarks of success.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. The study was in-field from Autumn 2022.

Fine Dining 185

Fine Dining Seasonal Menu Social Media 2022 185

Modern Restaurant Management

FEBRUARY 2, 2023

As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022.

Fine Dining 186

Fine Dining Events Customer Experience Seasonal Menu 186

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 183

Online Ordering Point of Sale Management Management 183

EATER

DECEMBER 6, 2022

In 2022, by far the most normal-feeling year in, well, years, chefs and restaurateurs have been chasing passions and opening dream projects. Pay special attention to the pisco list; the ambitious collection, curated by co-owner Glendon Hartley (Service Bar), is among the nation’s largest. Ellen Mary Cronin. Eat here now.

2022 98

2022 Fine Dining Dine-in Food Truck 98

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030.

2023 199

2023 2022 Consumer Goods Point of Sale 199

EATER

JANUARY 18, 2022

Where to find the best food around the world in 2022. They whisk travelers from their cooking routines and familiar takeout spots, drawing them out with flavors that can’t be replicated, service that can’t be matched, and most of all, a story that can’t be told elsewhere. Destination meals are compelling. Travel responsibly.

2022 106

2022 Fine Dining Tourism Food Truck 106

Modern Restaurant Management

DECEMBER 22, 2022

Chefs are expressing optimism and anticipate a return to “normal,” according to the 2022 James Beard Foundation Fall Industry Survey. Patience and grace go a long way right now, when dining out. . Chefs have faith that their customers will continue to support them. Why do you feel restaurant owners are optimistic for 2023? .

Food Supply 185

Food Supply 2023 Fast Casual Fine Dining 185

EATER

NOVEMBER 30, 2023

Justin Sullivan/Getty Images Starbucks, McDonald’s is coming for you By all accounts, McDonald’s is doing just fine. Although McDonald’s hasn’t officially announced anything, locals have spotted a location of the new “small format” (aka small-to-no dining room) chain getting ready to open in Bolingbrook, Illinois. McDonald’s.

Fine Dining 118

Fine Dining Social Media Small Business Beverage 118

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. The facility opened in 2022. How is the project multi-functional?

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Modern Restaurant Management

AUGUST 31, 2022

As of April 2022, restaurants were still down 794,000 jobs – or 6.4 Inflation is also causing direct strain on the economy, impacting all decisions made in restaurants: choice of menu items, cost vs profit of each menu item, service hours, number of employees per shift, etc. consumers are dining out less often.

Restaurant Law 204

Restaurant Law Fine Dining Point of Sale Customer Service 204

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. And although prices are expected to continue to grow more slowly in 2023 than in 2022, price growth is still projected to be above historical-average rates. and rose 7.2%

Food 76

Food Loyalty Program 2023 2022 76

Black Box Intelligence

FEBRUARY 24, 2023

But unfortunately, this strong upswing was completely predictable and explained by the industry lapping over the worst month of the Omicron swell in January of 2022, when the number of Covid cases reached numbers not ever seen before or after that month. Reviews help potential customers make purchasing decisions.

Point of Sale 85

Point of Sale Fine Dining Fast Casual Social Media 85

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It must have a user-friendly web interface that is easy to understand for the customers.

2022 69

2022 Management Management Loyalty Program 69

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Reporting the biggest acceleration in sales were the Full-Service segments. All growth numbers are year over year unless specified.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. Though it can technically fit large groups, it’s also a great option for people who are dining alone. Looking to socialize? It’s All in the Details.

Design 221

Design Fine Dining Online Ordering Dine-in 221

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), Fast casual is king With dining rooms effectively shut down early last year (many of them still limited), restaurants had to rethink how they would be serving hungry diners.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. Here are some of their insights.

2023 114

2023 Front of House Customer Experience Customer Service 114

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

Restaurant365

FEBRUARY 15, 2022

If your forecasts are off and you understaff or under order inventory, it negatively impacts the guest experience, and ultimately the bottom line when you lose business as a result, or your managers are forced to comp meals to compensate for poor service. And the same goes for labor. Using a labor matrix from your forecast for scheduling.

2022 78

2022 Point of Sale Inventory Events 78

Black Box Intelligence

DECEMBER 16, 2022

Once the very high menu price increases start abating, as is expected, it will be increasingly harder to post strong positive same-store sales growth as was the case for most of 2022. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining. million job openings but only 5.7

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. The best performing segment based on 3-year sales growth for the fourth month in a row was quick service, followed by fine dining. in October, a 0.4

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fine dining – 28%. Every establishment’s goal is to deliver an outstanding customer experience. Quickservice – 29%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

7 Shifts

DECEMBER 13, 2021

What Will Make Restaurant Employees Happier in 2022? The pandemic has made me appreciate (even more) how special dining and going out with your loved ones can be. That's for me working in the restaurant business and being a customer of one. What Will Make Restaurant Employees Happier in 2022? Employees Are Leaving.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

The Restaurant Times

FEBRUARY 19, 2022

For pizza restaurants, this is the perfect time to be in the market, whether it be cloud restaurants or a fine dining restaurant because, with such a popular product, you already have a consumer base. Pizza restaurant software can help you establish a strong customer base, keep track of your performance, and increase revenue.

POS 52

POS 2022 Loyalty Program Point of Sale 52

EATER

JULY 7, 2023

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

Front of House 93

Front of House Back of House Customer Service Restaurant Law 93

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

EATER

MAY 2, 2023

Why restaurants — and customers — are signing on for memberships and subscriptions I have too many subscriptions. And I’m not alone: According to the personal finance app Rocket Money, in 2022 the average US consumer was juggling around 6.7 Subscriptions are also an important way for brands to learn more about their customers.

Loyalty Program 77

Loyalty Program Social Media Customer Service 2022 77

Future Food

OCTOBER 19, 2022

It has tested the strongest of families at the best of times, and is pertinent to my family right now, yet had previously acquired very little of my attention: Conquering the challenges of ‘Family Dining’ It’s amazing how your perceptions shift and expectations towards food and hospitality are moderated once you have children.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Black Box Intelligence

DECEMBER 16, 2022

Once the very high menu price increases start abating, as is expected, it will be increasingly harder to post strong positive same-store sales growth as was the case for most of 2022. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining. million job openings but only 5.7

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Open for Business

MAY 19, 2023

Automations help restaurants do more with less So far, automation—using tech to streamline operations—has mostly been used for things that happen before the meal, like digital waitlists and self-service order kiosks. Bella saves time and money by running food to tables and takeout orders to waiting customers.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Open for Business

NOVEMBER 21, 2022

Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality. It falls under the umbrella of customer service. In a nutshell, it’s the relationship a business has with customers, before, during, and after their visit. Personalized service. Quick links.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. The best performing segment based on 3-year sales growth for the fourth month in a row was quick service, followed by fine dining. in October, a 0.4

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

The Restaurant Times

OCTOBER 27, 2021

With all the major events like Expo 2020, FIFA World Cup 2022, etc. The respondents of the survey consisted of restaurant operators and executives of several quick-service restaurants (QSR), fine dining, casual dining, and cloud kitchen brands. . The Most Pressing Concerns Of Restaurateurs In Present Times.

Sports 52

Sports 2022 Front of House Fine Dining 52