Modern Restaurant Management

JUNE 30, 2023

” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Modern Restaurant Management

MARCH 7, 2022

A majority of the deals we saw in 2021 were owners of existing restaurant concepts acquiring other brands to combine operations, and build scale. What the future holds and how brands can position themselves to land an investor as they prepare for 2022 and beyond. Passionate customer bases.

2022 218

2022 Point of Sale Franchise Franchising 218

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? Before the pandemic, many restaurants across the country experimented with contactless order and payment solutions but did so with a relative lack of urgency.

Loyalty Program 224

Loyalty Program Mobile Ordering Employee Relations Customer Experience 224

Modern Restaurant Management

MAY 9, 2022

Based on our most recent QSR sales and traffic data , we can tell from decreases in traffic and basket size that we’re at an inflationary tipping point. In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year.

2022 185

2022 Loyalty Program Point of Sale 2021 185

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Read on for our key predictions to help operators get a leg up.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

The Restaurant Times

MARCH 1, 2022

Brimming with resolutions, your customers will now be back with renewed vigour to your establishments. The ongoing pandemic has changed existing business models, and it is imperative for restaurant owners in the US to adapt to them and streamline their restaurant operations. 5 Tips To Improve Restaurant Operations.

2022 52

2022 Operations Social Media Cash Management 52

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. As of the spring of 2022, 71 percent of consumers indicated they had used a mobile app to order food from a restaurant. Strengthen Customer Retention. Customers choosing to engage directly with restaurants is good news for operators.

Mobile Ordering 186

Mobile Ordering Front of House Back of House Consumer Goods 186

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Retaining and Attracting Employees.

POS 213

POS Food Supply Mobile Ordering Point of Sale 213

Restaurant365

FEBRUARY 8, 2022

Restaurant forecasting is so critical, especially now when 2022 could possibly be as unpredictable as 2020 and 2021. Part 1 covers why 2022 may not be like forecasting in any other year and ways you can work around year-over-year forecasting. A forecast is a very powerful operational tool. Think of a budget as a roadmap.

2022 78

2022 Cash Management Point of Sale Inventory 78

Modern Restaurant Management

JUNE 16, 2022

Surveys have shown that these trends are driven primarily by a Millennial customer base, with 64 percent of Millennials saying food delivery and takeout are “essential to the way they live. In March 2022 alone, sales for meal delivery services increased six percent year over year, collectively, with 51 percent of U.S.

Online Ordering 185

Online Ordering Point of Sale Management Management 185

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Here is your 2022 guide for a successful Restaurant Week. Take Advantage of Technology.

Loyalty Program 193

Loyalty Program Online Ordering Social Media Mobile Ordering 193

Perfect Daily Grind

JULY 1, 2022

Specialty Coffee Association announces winners of several 2022 World Coffee Championships. Bandung West Java Coffee & Tea Expo 2022 takes place in Indonesia. The event was held as part of the 2022 Bandung West Java Food & Beverage Expo. USDA estimates 2022/23 coffee production will increase by 7.8 Mon, 27 Jun.

2022 127

2022 Café Webinar Education 127

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Here are some of their insights.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 185

2024 2023 Food Order 2013 185

Future Food

OCTOBER 20, 2020

Trends for 2022 Re-engaging with Food in a Design Led World. 2022, then, is shaping up as a really interesting year. 2022, then, is shaping up as a really interesting year. Given this backdrop, there are a number of key trends that we are looking at as we move into 2022. The post-COVID world is a Design-led world.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

DECEMBER 21, 2021

While the restaurant industry has experienced major supply chain and labor issues throughout the pandemic, it is now reaching a tipping point. While supply chain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line.

Point of Sale 192

Point of Sale Supplies Back of House Customer Experience 192

Modern Restaurant Management

DECEMBER 7, 2022

population, Gen Z is becoming a larger customer-base for restaurants. This is driving operators to find new ways to catch the attention of these potential patrons. This is driving operators to find new ways to catch the attention of these potential patrons. Below are a few ideas to attract Gen Z customers to your restaurant.

Mobile Ordering 199

Mobile Ordering Social Media Online Ordering Point of Sale 199

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 186

Loyalty Program Mobile Ordering Social Media Customer Experience 186

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Fifth place goes to guacamole.

2024 193

2024 Loyalty Program Food Order 2030 193

Perfect Daily Grind

JUNE 24, 2022

The event will include the Origin Trip Experience (held from 26 to 29 June), the Café Pergamino Barista Jam competition, and the Cold Brew Championship in partnership with Toddy. Coffee Roasters Guild announces Diedrich Roasters Scholarship programme for 2022 CRG Retreat. Ecotact announced as Presidential Sponsor of Cup of Excellence.

2022 135

2022 2025 Events Café 135

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . But staffing shortages and supply chain challenges cut into profit margins and created operational headaches. On the financial side, sales growth is up, but rising check costs play a major part in that growth.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Restaurant365

FEBRUARY 15, 2022

If your forecasts are off and you understaff or under order inventory, it negatively impacts the guest experience, and ultimately the bottom line when you lose business as a result, or your managers are forced to comp meals to compensate for poor service. How to forecast restaurant sales. What is restaurant forecasting?

2022 78

2022 Point of Sale Inventory Events 78

7 Shifts

SEPTEMBER 19, 2022

But we're at an inflection point in the restaurant industry. The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Margin Edge

FEBRUARY 3, 2022

With all that in mind, now more than ever, restaurants are looking for ways to lower food costs that don’t take up too much time or too many resources from already stretched thin operations. If all else fails, you can try what one of our sales reps who shall remain nameless did: use smaller trash cans. 6 Ways to Reduce Food Costs.

2022 98

2022 Food Seasonal Menu Waste 98

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied.

Food 186

Food Food Safety Front of House Fast Casual 186

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. Here are some bulletproof ways to streamline operations in a catering business to cope with changing market dynamics. With the government banning in-house dining, savvy eateries quickly pivoted their operations.

Catering 52

Catering 2022 Pricing Food Supply 52

Modern Restaurant Management

MAY 19, 2022

Neck and neck with the labor shortage, inflation has recently become a huge issue that operators are forced to combat. percent from March 2021 to March 2022, accounting for the highest inflation rate since December 1981. The restaurant industry perhaps more than others. The prices of goods and services have increased 8.5

Waste 184

Waste Food Supply Point of Sale Inventory 184

Modern Restaurant Management

AUGUST 5, 2021

A major theme among all retailers is to accelerate the digitization of the consumer experience and restaurants will see benefits from allowing customers to pay using tabletop applications, mobile-enabled menus for ordering and paying, and the use of robot cleaners to reduce the need for waiters and janitors.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Perfect Daily Grind

NOVEMBER 4, 2022

The survey found that that 35% of respondents were expecting to be operating at a loss or face closure by the end of the year, with 96% of businesses also experiencing higher energy costs and 93% facing food price inflation. Here are this week’s stories. Mon, 31 Oct. Go Get Em Tiger launches new weekly beverage subscription. Tue, 1 Nov.

2023 126

2023 Hospitality 2022 Food Supply 126

Black Box Intelligence

OCTOBER 27, 2022

It’s just as important to concern yourself with the quality of people you invite into your workplace as the quality you place on customer experience and loyalty. . And for the most part, restaurant operators are already capturing a lot of data through different channels, they just don’t necessarily know how to use it.

2023 68

2023 Point of Sale 2022 Consumer Goods 68

Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. And although prices are expected to continue to grow more slowly in 2023 than in 2022, price growth is still projected to be above historical-average rates. and rose 7.2%

Food 76

Food Loyalty Program 2023 2022 76

The Restaurant Times

FEBRUARY 19, 2022

Pizza restaurant software can help you establish a strong customer base, keep track of your performance, and increase revenue. Selling pizza almost always necessitates a high level of order customization, and delivery is especially important for many pizza restaurants. Customer Loyalty . Source: Hellenic Hotels.

POS 52

POS 2022 Loyalty Program Point of Sale 52

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . Best and worst performing region, segment and cuisine is based on same-store sales growth. How did the restaurant industry perform in August 2022? High Prices, Large Check Growth Fuels Increase in Sales Despite Declines in Traffic .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Lavu

SEPTEMBER 6, 2022

Starting today, Lavu merchants will be able to automatically generate and print QR codes that guests can scan, using their smartphones to pay as they wish, interacting with an easy-to-use, custom-branded digital check. 68% of people surveyed at restaurants using Up ‘n go said they would return to a restaurant because of Up ‘n go.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78