The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. So, just like any other organization, you must retain high-performing restaurant employees to stay in the industry in the long run. Let’s discuss. . One million of the 4.5

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Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer. Does the equipment layout make sense for all staff?

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Front of House BOH Back of House 2023 171

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

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Retail Employee Relations Hotels 2022 78

Hot Schedules

JANUARY 12, 2022

From time and attendance advancements tracking the employee from clock-in to punch-out to POS analytics feeding corporate monthly location performance trends, there’s no doubt innovation will give restaurant groups insights and efficiency undreamed of just a decade ago – but how do IT teams go about orchestrating a great reinvention?

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Back of House Employee Relations POS Government 147

Modern Restaurant Management

MAY 5, 2021

Through 2022, there is a 26-percent federal tax credit available for eligible businesses in the tax year filing in which they have begun the process of installation. Community Relations. Train your staff on how it works so they can communicate this powerful message to your customers. Federal Solar Tax Credit.

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Food Supply Employee Relations Waste Leadership 231

QSR Automations

APRIL 29, 2024

ConnectSmart® Host gives restaurant hosts the tools they need to simplify the waitlists and the reservation process, which in turn, keeps everyone updated in real-time by communicating instantly with servers. Higher job satisfaction helps ease employee turnover, easing the ongoing battle of labor.

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Front of House Back of House Social Media Fast Casual 52

Open for Business

MARCH 23, 2023

They can be done by full-time employees, part-time staff, or freelancers. At the same time, the US hospitality industry ended 2022 with a tight labor market , according to the National Restaurant Association. Another option is outsourcing marketing to a restaurant marketing agency or public relations firm.

2023 78

2023 Marketing Social Media Email Marketing 78

Lavu

NOVEMBER 10, 2022

The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand. Related: Kitchen Display Systems: How Your Restaurant Can Benefit #3) Inventory Management System Tracking inventory at your restaurant can be tedious.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Cheetah

SEPTEMBER 30, 2021

Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. As a result, ships are anchored at sea, waiting for their turn to dock, and this congestion is likely to continue well into 2022.

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Food Supply Supplies Pricing Food 78

Qu

MARCH 31, 2023

But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. But there’s good news, too.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Cheetah

SEPTEMBER 30, 2021

Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. As a result, ships are anchored at sea, waiting for their turn to dock, and this congestion is likely to continue well into 2022.

Food Supply 148

Food Supply Supplies Pricing Food 148

QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

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2024 Loyalty Program Online Ordering Customer Service 52

Aaron Allen & Associates

OCTOBER 4, 2022

million workers in the restaurant industry , and employment hasn’t fully recovered from the pandemic yet (as of mid 2022) Unemployment at restaurants is at historical lows, pushing hourly wages at historical heights and pressuring labor cost Restaurant workers make an average of $18.50 What are employee turnover and retention rates?

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Point of Sale Employee Relations 2022 Mobile Ordering 98

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Restaurant365

JANUARY 4, 2022

Many analysts see the rising inflation trend lasting minimally through the first half of the year, with rates not expected to moderate or improve until the second half of 2022. The more frequently you count inventory, the better it can inform your ordering and other food-related decisions to help counter rising food prices.

Inventory 148

Inventory Pricing Management Management 148

Get Beyond

OCTOBER 24, 2023

In 2022, an estimated 51 million shoppers participated in the event. If photography isn’t your thing, try appointing another employee to be in charge of this task or hiring a local photographer for a few hours to get picture-perfect images of your Small Business Saturday event. Small Business Saturday isn’t just a day on the calendar.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

Aaron Allen & Associates

AUGUST 24, 2023

In 2022, the average sales per restaurant in the U.S. About half the focus has to be on the franchisees’ internal communication. These are larger capitalized investments tackling bigger and more systemic issues, largely related to tech. climbed to $468 thousand. Horizon 2: from month six to 18 months in.

Franchise 52

Franchise Franchising Employee Relations Food Supply 52

Modern Restaurant Management

JANUARY 22, 2021

“As a family-focused brand committed to the communities we serve, we went to work finding ways to bring added value and convenience to our guests while doing everything in our power to make them feel safe when choosing Mountain Mike’s Pizza. ” Clean Juice Continues Expansion. & Buckeye Rd. & Perry Ln. Higley Rd.,

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Franchise Franchising 2020 2021 203

Modern Restaurant Management

JANUARY 23, 2023

La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance. Fast forward to 2022: La Vida is better organized and everyone is literally enjoying the ride. Boy, did that all change in the blink of an eye.

Coaching 197

Coaching Employee Relations Hospitality Social Media 197

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

EATER

JANUARY 30, 2023

And with both the Red Cup Day strike and the Double Down strike in 2022, how Starbucks can’t run without its baristas. A major concern for some employees is the idea that unintentionally damaged product could make employers more likely to sue over a strike. Really, this is within the purview of the National Labor Relations Board.

Food Truck 86

Food Truck Employee Relations 2023 Waste 86

7 Shifts

DECEMBER 14, 2022

In July 2022, TikTok user @wyaleena posted a now-deleted video about a hack to get a Chipotle burrito for $3. They want authentic, relatable content from real people. billion monthly active users by the end of 2022. Try following some accounts and liking some videos related to your cooking or location. You're done!

Marketing 221

Marketing Social Media Email Marketing Influencer 221

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. by 2022 through Starbucks first supply chain Virtual Power Purchase Agreement with a solar farm in Virginia.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. ” Goldberg has plans to add 15 new locations for Bangin’ Buns by the end of 2022. ” Hot for Dave's Hot Chicken.

Franchise 188

Franchise Franchising Food Fast Casual 188

Restaurant365

JANUARY 4, 2022

Many analysts see the rising inflation trend lasting minimally through the first half of the year, with rates not expected to moderate or improve until the second half of 2022. The more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Semolina (pasta flour) – 140%.

Inventory 15

Inventory Management Management Food 15

Perfect Daily Grind

MARCH 31, 2023

The project will work with 1,300 Peruvian women in coffee farming communities to develop leadership, communications, and decision-making skills. increase in 2022 revenue. Thu, 23 Mar – New Starbucks CEO wants to develop “a different kind of company” for employees. The Italian coffee company experienced a 13.6%

2023 136

2023 Sustainability Education Agriculture 136

Modern Restaurant Management

JULY 25, 2022

The National Labor Relations Board (NLRB) reported that for the first six months of fiscal year 2022 (October 1, 2021 – March 31, 2022), labor unions filed 58 percent more representation petitions than they did during the same period a year earlier. Support from President Biden and Other Political Figures.

Beverage 196

Beverage Employee Relations Food 2022 196

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. These changes go into effect in October for the launch of the 2022 call for entry period.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

EATER

OCTOBER 13, 2020

Then, in late August, the James Beard Foundation abruptly announced that it was effectively canceling its Restaurant and Chef Awards, widely considered the most prestigious accolades in the American restaurant industry, not just this year, but until 2022. This statement reveals a number of things.

Social Media 101

Social Media Employee Relations Leadership Email Marketing 101

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

SEPTEMBER 23, 2020

Also, in today's Covid challenged environment, Citrus safeguards both employees and customers by completely eliminating contact, enabling businesses to thrive, providing a safe pickup experience for all. BIBO will work on general sales, marketing and communication, brand development, and new product launches.

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

FEBRUARY 1, 2021

Each quadrant on the map represents a combination of values related to predictive loyalty drivers: Emotional Engagement and Meeting Customer Expectations. We find a negative relation when examining different price levels for the same business.” ” Customer Desire and Brand Delivery. State of Hotel Industry.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.” “Our food choices will have a profound effect on the fate of our planet.

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Guest Recovery Food Safety Employee Relations Mobile Ordering 154

EATER

MARCH 21, 2023

McDonald’s employees walk out during a Fight for $15 protest. Upset But Unsurprised Jimmy Perez, a Papa John’s employee in Los Angeles, doesn’t buy the argument that the FAST Recovery Act would destroy local business. Recent state-level legislation, A.B. That’s just fear-mongering,” he said. I’ve had objects thrown at me before.

Food 81

Food Food Safety Restaurant Law 2024 81