article thumbnail

How Restaurants Can Remain Competitive in 2021

7 Shifts

million out of work, it was nothing short of devastating. We’re not talking about just surviving the pandemic—but thriving through 2021 and beyond, and setting new standards. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now.

2021 370
article thumbnail

Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Taking a Bite Out of the QSR Market through Effective Advertising

Modern Restaurant Management

In 2021, QSR brands spent an estimated $1.8 No matter the size, a brand always wants to gain more market share in order to secure higher profits. There is also a push around convenient features like app ordering and delivery, especially since the onset of the pandemic. According to the National Restaurant Association (NRA), U.S.

article thumbnail

5 tactics for restaurant success in 2021

ChowNow

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

2021 148
article thumbnail

MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 168
article thumbnail

11 Restaurant Marketing Strategies That Work in 2021 & 2022

7 Shifts

Restaurant email campaigns and newsletters enable you to reach out to both current and potential consumers. You can stand out from the rest if your messaging is well-crafted and relevant. Short messages can be sent straight from a software app to a user via a mobile app or a web browser. Push Notifications.

Marketing 397
article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 186