Modern Restaurant Management

APRIL 27, 2020

OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Also, the Venga relationship management solution we acquired last year provides a complete view of loyal guests and their feedback. Employee health. Cleaning/sanitizing/disinfecting. Download the full guidance here.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. According to a report by Grand View Research , the global restaurant point-of-sale terminal market size is expected to reach US$25.95 billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Black Box Intelligence

MARCH 17, 2022

Restaurant Guest Satisfaction Snapshot™ – February, 2022. Sales growth was 2.7% percentage points from January’s disappointing -0.8% sales growth reported in December. Despite this rebound, the industry is far from returning to the sales growth rates above 8.0% from October and December of 2021. in February.

Pricing 52

Pricing Menu Point of Sale Guest Recovery 52

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. The State of the Restaurant Industry. foodservice industry. foodservice industry. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. The Difference between Share of Stomach, Share of Wallet and Share of market. Do they buy groceries?

Point of Sale 76

Point of Sale Consumer Goods Social Media Customer Service 76

Modern Restaurant Management

DECEMBER 12, 2019

As part of these agreements, Tropical Smoothie Cafe restaurants will be developed in key markets throughout the state over the next five years. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. Salata Debuts Franchise Microsite.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. In this edition of MRM Research Roundup, we feature the impact of third-party delivery in a revealing study from SevenRooms, stats on the pandemic year, the tales told by foot traffic and the increasing popularity of breakfast items. hour in NY).

2021 136

2021 Point of Sale Fast Casual Delivery 136

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

2021 169

2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Cynthia (Cyndi) Barnes: Director of Accounting | 35 years. Sandy Reinhardt joined Schostak Brothers & Co.,

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Supporting Independents. Ocean Spray Cranberries, Inc.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Restaurant365

APRIL 16, 2021

To be certain, your restaurant profit margin in 2020 and 2021 probably look significantly different than past years. When calculating your restaurant profit margin, keep these details in mind: First, your profit is a way to understand what percentage of your sales turned into profits. Net Profit.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Modern Restaurant Management

JULY 7, 2020

The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021. We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.” Uber To Acquire Postmates.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

EATER

MAY 20, 2022

As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram. Wyatt’s story is unfortunately familiar to many businesses using Instagram to market and sell food, a group that grew during the pandemic.

Email Marketing 108

Email Marketing Guest Recovery Point of Sale Social Media 108

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. Restaurant Growth Statistics The market’s growth is slowing down slightly but is expected to recover. The F&B industry grew in 2022… and it will keep growing in 2023. This trend is expected to continue in 2023.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Make it This Winter. US Foods Holding Corp. " US Foods has also officially rebranded its "Make It Now" site as "Make It This Winter." Step Up to The Table.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. SpotOn Transact, Inc.

Serving 207

Serving White Paper Food Recycling 207

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Top Foods Across Major Markets. Plant-based sausage wrap: (+549 percent).

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. October 27, 2021. Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. Data through the week ending October 17, 2021. Only fine dining did improve in sales growth. Powered by Black Box Guest Intelligence.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. Of course, smaller parties mean smaller checks per table.

2020 221

2020 Mobile Ordering Hotels Food Safety 221