Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 185

Food Safety Beverage Consumer Goods Guest Recovery 185

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Download the full guidance, here. Employee health. Employee health.

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Food Safety Document Guest Recovery Download 231

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public.

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2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

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2020 Guest Recovery Kitchen Safety Online Ordering 182

Modern Restaurant Management

JANUARY 22, 2021

Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Modular Chicken.

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EATER

JULY 2, 2021

NYC has allowed full-capacity dining since May 19, one of the earlier cities to do so, with places like Los Angeles, Chicago, and Austin following close behind. The previously accepted norm of restaurants abdicating responsibility for workers’ health and safety is one aspect of restaurant work that certainly needs to change.

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Hospitality Food Safety Front of House Guest Recovery 96

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

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Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. KFC Foundation Launches MyChange.

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Franchise Franchising Fast Casual Point of Sale 199

Black Box Intelligence

MARCH 8, 2022

While 2021 represented a shift back towards normalcy, we haven’t quite recovered as much as we’d like. 2021 Restaurant industry news. 2021 saw the industry continue to rebound from the difficulties of 2020. These issues, along with continued surges in COVID infections, are slowing the recovery. .

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2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

FEBRUARY 17, 2021

This edition of MRM Research Roundup features news of restaurant resiliency, dining trends in Canada, restaurant salaries across the U.S. restaurant industry moving forward,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. Restaurant Resiliency. ” What Feeds Us. .

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2021 Mobile Ordering Loyalty Program Download 186

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. In this edition of MRM Research Roundup, we feature the impact of third-party delivery in a revealing study from SevenRooms, stats on the pandemic year, the tales told by foot traffic and the increasing popularity of breakfast items.

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Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back.

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2021 Online Ordering Mobile Ordering Guest Recovery 186

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. Consumer behavior has also shifted, many preferring contactless options and off-premise dining than dining in.

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2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. TouchBistro Acquires TableUp.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. is a preview of the trends and practices that will shape the hospitality industry in 2021. Here are their views. Carbonate?. ?Do

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Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

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2020 Fast Casual Food Safety Guest Recovery 189

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. An Unpopular Year. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

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2021 Fast Casual Fine Dining Point of Sale 165

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 173

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

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Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. We look forward to what the next 40 years will bring as we continue to lead the way in our communities.”

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Food Tip Distribution Guest Recovery Food Safety 171

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Supporting Independents. Ocean Spray Cranberries, Inc.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 143

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. ” The Long Road to Recovery. percent demand decline.

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Loyalty Program Fast Casual Online Ordering Consumer Goods 142

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Food brings many families together and is an important part of a lot of holiday traditions.

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2020 Mobile Ordering Online Ordering Merchandise 157

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. The transaction is subject to the approval of Postmates stockholders, regulatory approval and other customary closing conditions and is expected to close in Q1 2021.

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Mobile Ordering Restaurant Law Seating Customer Service 189

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

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Online Ordering Customer Service Seasonal Menu Food Order 141

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

MARCH 1, 2022

QSR 2021 Performance. Revenue Management Solutions released its analysis of US quick-service restaurant (QSR) performance for 2021. To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent compared to 2019.

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Loyalty Program Mobile Ordering Download Food Order 180

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

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Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. The rapidly spiking number of COVID-19 cases came with tighter dine-in restrictions in some areas and may have discouraged some potential diners due to health risks.

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2021 Point of Sale Guest Recovery Travel 131

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. SpotOn Secures $60M Funding. SpotOn Transact, Inc. SpotOn Executive Team.

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Serving White Paper Food Recycling 204

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. The Value of Trust. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

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2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Top Foods Across Major Markets. Top Side Dishes. Washington D.C.:

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2021 Loyalty Program Mobile Ordering Consumer Goods 151

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. restaurants are operating at less than 100 percent capacity in their dining rooms. Patio dining in colder weather. Restaurant Adaptation.

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2020 Mobile Ordering Hotels Food Safety 219

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. October 27, 2021. Data through the week ending October 17, 2021. Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9

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Fast Casual Guest Recovery Fine Dining Point of Sale 84