EATER

AUGUST 10, 2021

The CEO of Chipotle was paid $38 million in 2020; the CEO of Yum! These companies could certainly afford to pay their line-level employees higher wages to entice them back to work. Yes, executive compensation in this country is out of control, and workers are paid too little. That money has to come from somewhere.

Front of House 100

Front of House Back of House Employee Relations Small Business 100

Social Hospitality

MAY 6, 2020

Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. The luxury hotel, where rooms typically top $1,000 a night, closed at the end of March and is not taking new bookings. Thank you @FourSeasons.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Statista’s latest data indicates that: Revenue in the online food delivery segment is projected to reach $26,527m in 2020. What is a ghost kitchen? Size of U.S.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

NOVEMBER 30, 2020

Curbside is something that the industry always needed to figure out. It's extremely convenient if you just want to quickly run in and out and grab something. The Third Surge: When Patrons Take the Stage. I’m hoping that The Person of the Year in 2020 is the essential worker. ” Worry not. Curbside Appeal.

2021 184

2021 Kitchen Safety Food Safety Consumer Goods 184

Xtra Chef

NOVEMBER 11, 2020

But as we know, 2020 is a year unlike any other, so the holidays are bound to be a bit different than what we’re all used to. COVID-19 is possibly the biggest factor in holiday planning for 2020. Should you focus on the in-house experience or pivot to off-premise options? Consideration 1: COVID-19. Consideration 2: Weather.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

EATER

AUGUST 3, 2020

That’s how a decade-long employee for Tyson Foods, Inc. In a statement to Civil Eats, Tyson denied allegations of wrongdoing, but this Arkansas employee is hardly the only one sharing concerns about working conditions in meat processing plants during the pandemic. Still, the coronavirus continues to take a toll on them.

Food 106

Food Kitchen Safety Front of House Food Safety 106

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Hot Schedules

NOVEMBER 26, 2019

Find out how you can defeat the Busywork Beast once and for all. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. It keeps them from interacting with their teams, spending time in the front of house with guests, and getting their work done efficiently.

Cash Management 78

Cash Management Allergens Front of House Back of House 78

EATER

FEBRUARY 18, 2021

Most staff members have little, if any, control over operations at the restaurant where they happened to be employed in the spring of 2020. The CDC advises people who fall into this high-risk category to protect themselves from infection by “limit[ing] your interactions with other people as much as possible.”.

Front of House 103

Front of House Back of House Tip Distribution Outdoor 103

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 156

2024 2023 Food Order 2013 156

Hot Schedules

FEBRUARY 3, 2020

Learn how outsourcing your HR can increase employee engagement while decreasing liabilities and fees. How can you expect your team to deliver great service to guests if they’re frustrated or stressed out? As a result, the impact on your employees’ experience and the guest experience is tangible. Improving HR Functionality.

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

EATER

JANUARY 28, 2021

I would take it over several highly ranked Michelin-starred restaurants that I’ve been to any day,” Tamez says. By the summer, Tamez was dining out again, alfresco, limiting his visits to just a handful of restaurants, including Uni. Consider the presentation, he says, or how the staff feels like family.

Hotels 129

Hotels Fine Dining Dine-in Front of House 129

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. million—more than at any time during the pandemic, but still “about a million fewer employees, year-over-year, and 1.8 million down from February 2020.” million down from February 2020.” million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Touch Bistro

AUGUST 11, 2021

When your business is located in an affected region, the federal minimum wage takes a back seat to the state or city rate. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws).

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Modern Restaurant Management

FEBRUARY 4, 2020

“Most importantly, there is a robust game plan in place to take the brand forward. . “Most importantly, there is a robust game plan in place to take the brand forward. While the decision to take on this new opportunity was extraordinarily difficult, I am confident I am leaving the brand in outstanding hands.”

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 3, 2020

Currently, PJ’s Coffee has 124 locations and by the end of 2020, the franchise is expected to open an additional six cafes throughout the country. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. Our goal is to bring the coffee to them, so they can make every weekend feel like a vacation.”

Franchise 131

Franchise Franchising Catering Online Ordering 131

Modern Restaurant Management

DECEMBER 16, 2019

But for other segments, namely fine dining and family dining, this holiday actually means an increase in sales as many families travel, get together and celebrate by dining out. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percentage points.”

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

DECEMBER 19, 2023

As restaurants sought out ways to stand out from the competition, many turned to creative promotions, offers and rewards that would draw in crowds, increase trial and result in return visits. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

7 Shifts

NOVEMBER 3, 2022

Amanda Cohen, chef and owner of New York City's Dirt Candy, is vocal about culinary lists and awards that leave out female chefs. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. — dirtcandy (@dirtcandy) August 24, 2020. Take a look at your own biases.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S.,

Healthcare 174

Healthcare Employee Relations Online Ordering Customer Service 174

Cheetah

JUNE 14, 2021

Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. But it’s going to take more than a few. There is a way out of this labor crisis, and it’s going to take more than simply “adapting” to a temporary reality. It takes a lot of guts to fight for change.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Modern Restaurant Management

AUGUST 5, 2020

The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 185

2022 Food Supply Mobile Ordering Customer Experience 185

Apicbase

FEBRUARY 29, 2024

So, we invite you to not just take these numbers at face value but to really dig into the details for a fuller picture. million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. Then, it seemed like there wasn’t enough of anything: Certain Starbucks locations ran out of peach juice, sweet cream, and even cold-brew coffee. Here’s how three owners are doing it.

Front of House 115

Front of House Food Supply Back of House Supplies 115

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past.

2021 184

2021 Online Ordering Mobile Ordering Guest Recovery 184

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act.

Mobile Ordering 113

Mobile Ordering Front of House Customer Experience Back of House 113

Modern Restaurant Management

APRIL 20, 2020

Feed the Front Line. ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. To support restaurants, ezCater has waived commissions on all Feed the Front Line meals. This edition of MRM News Bites features ezCater, S?mrus, ” Small Brand, Big Heart.

Healthcare 155

Healthcare Kitchen Safety Small Business Loyalty Program 155

Modern Restaurant Management

NOVEMBER 19, 2020

Applications are being accepted through December 31, 2020. In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. For more information on how to apply or contribute, go to [link].

Mobile Ordering 121

Mobile Ordering Kitchen Safety Online Ordering Coaching 121

Modern Restaurant Management

MARCH 3, 2023

Consumers want restaurant experiences : 84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up. In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

OCTOBER 29, 2020

” Ordermark also operates Nextbite where, qualifying restaurants can offer popular delivery-only brands, including HotBox by Wiz, a partnership with Wiz Khalifa, out of their existing restaurant space. .” Ordermark Raises $120M in Series C Funding. White Castle Flips for Flippy.

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153