Remove 2020 Remove Employee Relations Remove Front of House Remove Mobile Ordering
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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197
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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

Four Seasons New York: Housing Healthcare Pros. Andrew Cuomo (@NYGovCuomo) March 25, 2020. . Andrew Cuomo (@NYGovCuomo) March 25, 2020. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

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‘Bring the Dining Room Experience to the Windows’

Modern Restaurant Management

After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. After two years of mobile ordering by consumers, menus are becoming more and more interactive both inside and outside. Should the customer and employee experience not be altered to fit that lifestyle?

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. We celebrate this as it benefits us all when brands focus on sustainability.

2021 230
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. 55 percent plan to add more space for pick-up.

2022 215
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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19.

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How to Set Up and Run a Ghost Kitchen for Your Restaurant Business

Restaurant365

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.