Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 189

Loyalty Program Online Ordering Cash Management Point of Sale 189

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Falling outlets, rising sales. " Remarkable Resiliency.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4

2019 75

2019 Point of Sale Small Business Consumer Goods 75

Modern Restaurant Management

DECEMBER 20, 2021

Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable.

Mobile Ordering 226

Mobile Ordering Online Ordering Consumer Goods Customer Experience 226

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options. There are 6.92

Technology 193

Technology Mobile Ordering Customer Experience Customer Service 193

Lavu

MAY 27, 2020

In November 2019, Saleem S. Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. Fast forward to May 2020 and it could not be more true.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

DECEMBER 20, 2023

As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. Here are some of their insights.

2023 193

2023 Loyalty Program Mobile Ordering Consumer Goods 193

Modern Restaurant Management

DECEMBER 30, 2020

Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites. Top Restaurant Trends.

2020 207

2020 Merchandise Retail Point of Sale 207

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. As the impact of the pandemic continues, restaurants face constant and evolving operational challenges.

POS 211

POS Food Supply Mobile Ordering Point of Sale 211

Foodable

OCTOBER 27, 2021

The Next Gen Ordering Platform | Lunchbox" on Spreaker. In this episode of The Barron Report , host Paul Barron meets with Nabeel Alamgir , the chief executive officer and co-founder of Lunchbox, to explore the future of eating and online ordering in the hospitality industry. Listen to "183.

Ordering 52

Ordering Mobile Ordering Online Ordering Point of Sale 52

Modern Restaurant Management

AUGUST 2, 2021

” TableSafe’s data align with a recent report from the National Restaurant Association stating that sales at eating and drinking places escalated in June, with total sales reaching $70.6 Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

2021 178

2021 Point of Sale Equipment 2019 178

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. There has been a significant rise in the demand for food delivery since 2019. First, it’s super important to have a smooth and efficient delivery system.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

JANUARY 2, 2020

California Grapples with Regulation of Home Kitchens : On October 7, 2019, the California legislature passed Assembly Bill 377, to increase regulations on microenterprise home kitchens. AB 626 permitted home cooks to make up to 60 meals a week and make up to $50,000 in food sales a year. Legislation. Litigation.

2019 75

2019 License Restaurant Law Website Management 75

Modern Restaurant Management

NOVEMBER 18, 2019

It is undeniable that the restaurant industry is experiencing a significant slowdown in same-store sales growth since the second quarter of the year, however in October, the industry was able to post its second consecutive month of small positive same-store sales growth at 0.1 The industry grew its same-store sales by 1.0

2019 100

2019 Point of Sale 2018 Consumer Goods 100

Chowly

FEBRUARY 23, 2024

While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales and Economic Forecast Independent restaurants bore the brunt of the pandemic, with approximately 10% closing in 2020 compared to 2.5% Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Multiple methods for ordering.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. On average, sales were up 8.1 percent over 2019, and average check increased by a remarkable 22.9 In short, consumers are ordering more food, and for larger parties.

Loyalty Program 177

Loyalty Program Mobile Ordering Download Food Order 177

Modern Restaurant Management

JANUARY 31, 2020

The report found that most local economies nationwide slumped in 2019, down 1.3 The report found that most local economies nationwide slumped in 2019, down 1.3 percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. points relative to 2016, widened from a gap of 1.3

2020 176

2020 Loyalty Program Point of Sale 2019 176

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 177

2020 Mobile Ordering Point of Sale Fast Casual 177

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

MARCH 2, 2021

With same-store sales growth of -4.9 This is good news for an industry that struggled the last two months of 2020, as sales and traffic growth worsened compared to the COVID-era peak achieved in October. percentage points more positive in January year over year. percentage points year-over-year during the fourth quarter of 2020.

2021 186

2021 Point of Sale Food Safety Kitchen Safety 186

Cheetah

MAY 17, 2021

All food & beverage businesses for whom at least one third of their income is from onsite sales are eligible to apply. We know that government paperwork isn’t everyone’s cup-of-tea. Who Manages the Restaurant Revitalization Fund? billion dollar COVID-19 RRF to small food and beverage businesses. Who Can Apply?

Webinar 143

Webinar Point of Sale Food Truck Small Business 143

Modern Restaurant Management

MARCH 9, 2023

Patrick’s Day weekend in 2019, 63 percent of car-related fatalities involved drunk drivers, and in 2018, 33 percent of pedestrians killed in car crashes over the holiday were intoxicated with a BAC over 0.08. Spirit sales are 153 percent higher than usual over the holiday weekend, and it’s the number one beer drinking holiday.

Bar 178

Bar Insurance Restaurant Law Point of Sale 178

Modern Restaurant Management

APRIL 28, 2020

According to The NPD Group, take-out and delivery accounted for nearly 50 percent of all restaurant spend in 2019. According to The NPD Group, take-out and delivery accounted for nearly 50 percent of all restaurant spend in 2019. Restaurants Doubling Down on Drive-Thru, Curbside and Delivery. Restaurants in New Spaces and Places.

Operations 174

Operations Point of Sale Customer Service Mobile Ordering 174

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

OCTOBER 26, 2022

A Federal Reserve Bank of San Francisco Diary of Consumer Payment Choice report further revealed that consumers continued to use credit cards and debit cards for most of their payments, accounting for 57 percent of total payments in 2021 compared to 55 percent in 2020 and 54 percent in 2019. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 177

Consumer Goods Restaurant Law Audits Customer Service 177

Touch Bistro

JULY 1, 2021

Now, more than ever, restaurants are leaning into online ordering as a way to streamline takeout and delivery, and help their businesses recover from the impact of the pandemic. Get TouchBistro Online Ordering. Third-Party Online Ordering Apps vs. Direct Online Ordering. Third-Party Online Ordering Apps.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 204

Food Order Waste Online Ordering Email Marketing 204

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

JUNE 8, 2021

The good news is that many of the technological developments needed to promote accessibility have already been implemented across the industry to improve other aspects of the business such as boosting sales and complying with new contactless methods of service. Embracing Innovation. How AI Can Advance Inclusivity.

Technology 222

Technology Innovation Restaurant Law Customer Service 222

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. Since then, the whole world changed and we checked in with Adams to see how Oracle was moving forward. "Everything has changed," he said. "We

Technology 132

Technology Operations Loyalty Program Point of Sale 132

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Restaurant365

AUGUST 6, 2021

From placing the next inventory order to scheduling staff, there are many decisions to be made every single day in a restaurant. Restaurant forecasting leverages historical revenue data, information about current conditions, and knowledge of external events to help project future sales levels.

Point of Sale 78

Point of Sale Inventory 2021 Waste 78

Modern Restaurant Management

AUGUST 31, 2021

The comparable week last year (to August 22 2020), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Average outlet $ sales (velocity) trends have generally been flat or in slight decline in recent weeks. Sales velocity is now +20 percent vs August 24, 2019. California.

2021 142

2021 Point of Sale White Paper 2019 142

Deliverect

FEBRUARY 22, 2021

Since 2019, DoorDash also includes the Caviar online ordering platform, which specializes in delivery from upscale urban restaurants that typically do not offer delivery services. Orders are also available for pickup, enabling customers to order and pay their food in advance so they can skip the line. How it works.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148