Goliath Consulting

FEBRUARY 16, 2019

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. Use of local foods and flavors is also a Food Service trend that you can expect in 2019. Each new year brings new trends.

2019 60

2019 Fast Casual Social Media Customer Service 60

Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Foodable

JANUARY 6, 2022

The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. And then I was promoted to vp of operations in 2019 and now we are here today.” Listen to "99.

Hospitality 105

Hospitality Fast Casual Casual Training 105

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Operators need suppliers’ help. Check values up.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We’ve paved the way for drive-thru operations for decades with our two-lane model, and our off-premises operations have only expanded in recent years.

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2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. The average time per order at fast food restaurants in 2020 was 6 minutes – nearly 30 seconds slower than 2019.

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Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Foodable

FEBRUARY 9, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Beginning in about 2019, experiences started to control brands,” says Bickham.

Customer Experience 72

Customer Experience Fast Casual Management Management 72

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Wendy’s and Burger King are two masters in the genre, sparking lots of interest and engagement that’s helping to drive fast-food growth.

Marketing 209

Marketing Social Media Fast Casual Influencer 209

Foodable

JULY 13, 2021

Three Key Points: Smokey Bones launched its first two virtual brands in 2019. The chain has been recognized as one of the top twenty fast casual brands to watch by Fast Casual Magazine. Its virtual brand, Wing Experience, was also named QSR Magazine’s most exciting virtual brands in the United States.

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Fast Casual Casual Magazine 2019 52

Modern Restaurant Management

NOVEMBER 29, 2019

When households have extra income, they will eat out more often and the National Restaurant Association found that 2019 should see continued sales growth. This might mean weaving elements of fast-casual dining into your design. Yet another issue is trying to respond to operator demands for renovation.

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Fast Casual Equipment Small Business Mobile Ordering 205

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. By the end of June, 12 percent of all chain restaurants in operation before the pandemic remain completely closed, this percentage remained unchanged throughout the month.

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2020 Mobile Ordering Point of Sale Fast Casual 195

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Recent data from Black Box Workforce Intelligence revealed restaurants are still operating at lower staffing levels than they were in 2019 before the pandemic. Or, something else?

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Fast Casual Point of Sale Front of House Fine Dining 68

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. Wonder, which operates 11 locations mostly in New York City and its adjacent suburbs, is intent on rethinking restaurant delivery. It’s why the recipes are so perfect,” he adds. Wonder’s $1.5

Delivery 130

Delivery Cash Management Point of Sale Back of House 130

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Record-high turnover rates mean operators and general managers battle to keep restaurants fully staffed.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Reducing turnover has become mission-critical for most operators.

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Fast Casual BOH Fine Dining FOH 89

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. 52% of restaurant professionals named high operating and food costs as one of their top challenges, according to Toast's 2019 Restaurant Success Report. To operate a healthy business, this number should not exceed 70%. Pizza: 31.3%.

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Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

OCTOBER 22, 2020

“Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Foodable

MARCH 29, 2022

Fast Casual Drive-Thru? The unit's opening date and hours of operation have yet to be determined. In 2021, the fast casual chain opened 31 units, with 18 in suburban and residential communities, Neman said. Sweetgreen has been eyeing drive-thrus for several years, but the pandemic helped accelerate its plans.

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Fast Casual Employee Relations 2021 Point of Sale 105

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. Operators have had to rethink and optimize their off-premise setup over the past year. Operators are focusing on digital-forward solutions with contactless payment or ordering, perhaps through a mobile app.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Apicbase

SEPTEMBER 23, 2022

These restaurants are scaling fast, and quite often venture far beyond their country of origin. In this list we have included food service operations in Sweden, Denmark, Norway, and Finland that caught our attention because of their attitude, approach, and business savvy-ness. Fast Casual Restaurant. Casual Restaurant.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

BNG Point of Sale

SEPTEMBER 2, 2021

Limited-service restaurants that generate any less than $200 of sales per square foot have little chance of averting an operating loss. Restaurant Revenue Per Square Foot: Fast-casual Restaurants Vs Other Restaurants . Wayback Burgers, for instance, was listed as one of the Top 10 fast-casual restaurant franchises for 2019.

Fast Casual 52

Fast Casual Point of Sale Franchise Franchising 52

Modern Restaurant Management

JUNE 24, 2020

According to research done in July 2019 by the Pew Research Center, 26 percent of adults spend the entire day online and 43 percent are online several times during the day. Take the casual-dining chain, TGI Fridays, for example. Updated restaurant technology is the key to being a modern, successful establishment.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions.

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Fast Casual Customer Experience Point of Sale Fine Dining 159

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2). The same benefit would apply to new franchise buyers.

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Franchise Franchising 2021 Fast Casual 157

Modern Restaurant Management

JANUARY 15, 2020

. “As Thanksgiving was celebrated so late in the month, it fell into December for 2019 according to the calendar we use for reporting.” This was the best 2-year growth rate in all of 2019 and the fifth consecutive quarter in which the industry has been able to post positive growth under this longer-term view.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.

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Franchise Franchising 2020 2021 203

Foodable

APRIL 6, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Aloha Poke began franchising in 2019. The chain started in 2016, and has expanded to twenty locations.

Franchise 62

Franchise Franchising Fast Casual 2016 62

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

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2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

SEPTEMBER 23, 2020

At the end of 2019, the restaurant industry was booming. The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. Surviving are the fast-food chains, where more than 60 percent of their sales come through the drive through.

Customer Service 182

Customer Service Cash Management Communication Small Business 182

Transact

OCTOBER 25, 2022

Jason Everett, vice president of operations, reports that Taco Mac is on track to open five restaurants per year for the foreseeable future. Fortunately, Taco Mac feels more bullish than many when it comes to its kitchen operations, thanks in part to a move it made in 2019, prior to the pandemic. food labeling system.

Sports 147

Sports Bar Back of House Food 147

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. Restaurant Still Contend With Staffing Issues Recent data from Black Box Workforce Intelligence revealed restaurants are still operating at lower staffing levels than they were in 2019 before the pandemic.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Now brands are trying to balance speed to market and operational readiness. Many brands went full speed ahead without taking operations and associate investments into consideration.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Cheetah

APRIL 12, 2021

In the previous chapter of the Ghost Kitchen 101 Series , we looked at different types of cloud kitchens and how they operate. Even before the pandemic, this was a fast-growing market. A food delivery operation requires the exact opposite. Reading Time: 4 minutes. Are Ghost Kitchens Here to Stay? Ghost kitchens are now thriving.

Delivery 148

Delivery Food Online Ordering 2030 148

EATER

FEBRUARY 28, 2023

West African cuisines more broadly are also having a moment in different forms, from fast casual to the fine dining experiences chefs like Balogun advance, throughout American cities. restaurant: Teranga, a counter-service spot which debuted in NYC in 2019. I don’t limit myself to Senegal [in my cooking], and it’s intentional.

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Fine Dining Fast Casual Dine-in Presentation 125

7 Shifts

AUGUST 27, 2020

Break down your introduction into these sections: A welcome letter from the manager/owner Your mission statement and vision How they’re an essential part of your operations An outline of the employee handbook and what they can expect Your introduction is a great opportunity to explain potential career growth within your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370