Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies.

2019 95

2019 Compost Mobile Ordering Point of Sale 95

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Calculated on a 3-year basis, same-store sales growth during October (compared to October 2019) revealed all industry segments are maintaining positive growth for the fourth consecutive month. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. There were only 100 fewer new restaurant openings in September of this year, compared to September 2019.

Food Supply 162

Food Supply 2019 Food Truck Back of House 162

EATER

APRIL 10, 2024

Wonder controls the entire experience, from recipe to fulfillment, and the company has spent $60 million so far on intellectual property — recipes and restaurant concepts — from its partner chefs. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

Delivery 141

Delivery Cash Management Point of Sale Back of House 141

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. We celebrate this as it benefits us all when brands focus on sustainability.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Apicbase

MAY 29, 2024

Indeed, they have been around for over a decade: a NYT article from 2019 dates them back at least to 2013. Every few months, a media article declares the death of ghost kitchens as a viable business model. Market data, however, tells a different story. That is not too bad for a dying sector. That is not too bad for a dying sector.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 200

2022 Mobile Ordering Guest Recovery Point of Sale 200

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Instead of worrying about making enough tips to make a living, staff could focus on improving the guest experience. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Black Box Intelligence

SEPTEMBER 16, 2022

Black Box Guest Intelligence data confirms that customers opt for off-premise options including take-out and delivery more now than they did prior to the pandemic. Yet, customer habits don’t always translate to customer approval or glowing reviews. Restaurant same-store sales growth was +5.3% rating. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 145

2024 2023 Food Order 2013 145

Marketing4Restaurants

APRIL 1, 2021

Lose of major Customers. This will become critical as they evolve their customer relationship models and start to look at the risks from vertical integration and the customer data that aggregators collect about the Restaurants’ customers. Deliveroo in Australia. Many of these risks remain extant in other markets.

Sustainability 111

Sustainability Delivery Front of House Back of House 111

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view.

2021 176

2021 Kitchen Safety Food Safety Consumer Goods 176

Sling

SEPTEMBER 23, 2021

Offer a distinctive dining experience as well as delicious food. You’ll enjoy delicious food, stellar customer service , and…periodic 7.8 These tremors are man-made, but they make for an unforgettable dining experience. But the experience goes well beyond just dining 16 feet under water. 20 Unique Restaurant Ideas.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Calculated on a 3-year basis, same-store sales growth during October (compared to October 2019) revealed all industry segments are maintaining positive growth for the fourth consecutive month. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

Deliverect

DECEMBER 7, 2020

Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. But they also see a decline from 2019 numbers, saying that it will take a few years to return to pre-pandemic numbers. What’s in store for 2021?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. But they also see a decline from 2019 numbers, saying that it will take a few years to return to pre-pandemic numbers. What’s in store for 2021?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

The Restaurant Times

NOVEMBER 17, 2021

Online ordering is a lifeline for restaurants these days, and it’s difficult to argue against the advantages of having an in-house online restaurant ordering system. Takeout, drive-through, and delivery accounted for 60% of all restaurant and foodservice sales in October 2019, according to the National Restaurant Association.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Restaurant Clicks

DECEMBER 18, 2021

Citizen Public House FnB Restaurant VIRTU Honest Craft Cafe Monarch Chula Seafood Hush Public House Andreoli Italian Grocer Franco’s Italian Caffe Shinbay Postino Kierland Twisted Grove Sel Talavera The Capital Grille Eddie V’s Prime Seafood. Citizen Public House. Best Restaurants in Scottsdale.

Fine Dining 104

Fine Dining Front of House Seasonal Menu Website Management 104

7 Shifts

OCTOBER 2, 2019

There are certainly skills that will help you keep your staff engaged and your restaurant running smoothly, but some of what you need to know can only come from experience. To learn more about restaurant management, read [Guide] Restaurant Management Tips & Tactics: 2019 Field Guide. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

Black Box Intelligence

OCTOBER 27, 2022

It’s just as important to concern yourself with the quality of people you invite into your workplace as the quality you place on customer experience and loyalty. . Guests are grappling with what they get in terms of food and experience compared to what they pay. Restaurant Finance Categories to Monitor. The result?

2023 68

2023 Point of Sale 2022 Consumer Goods 68

The Restaurant Times

OCTOBER 28, 2021

In the post-pandemic times, restaurants and eateries are reopening which means more customer footfall and higher occupancy. The restaurant industry has evolved dramatically in the last decade, owing to new technologies and changing customer tastes. Customers also want to be able to order delivery and takeaway.

Technology 52

Technology Operations Point of Sale Mobile Ordering 52

Aaron Allen & Associates

JULY 29, 2022

Some people view restaurant robotics as a way to reduce labor costs, while others see it as a way to improve the customer experience. No matter which side of the argument you fall on, there is no doubt that restaurant robotics is changing the game for both restaurateurs and customers alike. while labor cost was growing at 3.8%

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Black Box Intelligence

SEPTEMBER 15, 2022

Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied. Of the guests who described their off-premise experiences during the quarter, a larger percentage of reviews expressed a negative sentiment. percentage points over July 2022’s growth rate.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. And since 2019, the problem has only gotten worse, in large part due to the COVID-19 pandemic.

Back of House 52

Back of House 2021 Front of House Cash Management 52

7 Shifts

SEPTEMBER 9, 2019

As if serving delicious meals, creating incredible guest experiences, and gaining a sustainable share of the market wasn’t difficult enough, restaurateurs in both the state and the city of New York must also focus on another complex task: navigating the many New York restaurant labor laws. for the remainder of New York State.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

EATER

MAY 3, 2022

In 2019, Buffett earned $50 million and ranked 57th on the Forbes list of highest-paid celebrities , before dropping off the list in 2020. Wastin’ away again in Margaritaville. Searchin’ for my lost shaker of salt. According to Variety , the company brings in “??$1.5 billion and $2 billion annually.”

Back of House 98

Back of House Front of House Dine-in Food Truck 98

Next Restaurants

FEBRUARY 5, 2020

Eating out at restaurants has gained increasing popularity in the past few years – 45% of diners were going out to eat multiple times a week in 2019! While it may be true that boomers and millennials want different experiences when they dine out, everyone responds to effective marketing techniques. Promoting Your Restaurant.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

7 Shifts

JULY 12, 2023

So basically I joined the ownership structure in September of 2019. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. .”

Food Truck 105

Food Truck Customer Service Customer Experience Front of House 105

Modern Restaurant Management

DECEMBER 17, 2020

“Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.” This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now.

2020 159

2020 Point of Sale Consumer Goods Seasonal Menu 159

Restaurant Clicks

NOVEMBER 24, 2021

With a customizable menu and dedicated server, the experience is quality. The restaurant is open at 3:00 pm between Tuesday and Saturday, and the entire glass front window offers a classy vibe while the interior keeps guests comfortable and cozy. Make a Reservation. 114 1st Ave S, Seattle, WA 98104 Phone: 206-518-8029 Visit Website.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Modern Restaurant Management

DECEMBER 3, 2020

Wescott was appointed as CFO in September 2019, and after a year of cross functionally working within the company and playing an integral role in the success of the brand in the face of the pandemic, the taco shop has added COO to her title. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years. Tampa: Up to 50 locations.

Franchise 121

Franchise Franchising Catering Online Ordering 121

Touch Bistro

JULY 1, 2021

While takeout and delivery revenue tripled from 2014 to 2019 – reaching over $300 billion – one report is saying that to-go food orders are 300 times more popular than before the COVID-19 crisis began. Venues are often organized by location or food type to help customers explore and place orders. And for good reason.

Online Ordering 52

Online Ordering Ordering Back of House Front of House 52