2019 Customer Experience Employee Relations Guest Recovery 
Culinary Cues
MAY 23, 2021
These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. We could no longer hide what we knew needed to change – we had time to reflect and analyze and gain the wisdom from experience that has been avoided for too long.
Modern Restaurant Management
DECEMBER 28, 2023
Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!
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Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Despite this, value velocities on Christmas Eve and Day were up by +37 percent and +42 percent versus 2019. ” What Restaurant Employees Want at Work.
Hot Schedules
NOVEMBER 3, 2021
E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? For these travelers, the dining experience will be back on the menu. Related Posts.
Modern Restaurant Management
OCTOBER 4, 2021
According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”
Modern Restaurant Management
JULY 30, 2021
However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. .
Modern Restaurant Management
JANUARY 22, 2021
. “While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. percent over 2019. ” Naf Naf Expands in Dallas Area. . Good 2020 for Mountain Mike's.
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