Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.

2019 130

2019 Mobile Ordering Online Ordering Customer Experience 130

Hot Schedules

NOVEMBER 20, 2019

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. The 2019 Spark conference, presented by HotSchedules and Fourth, brought restaurant industry leaders together to address challenges facing operators today. Creating great experiences for guests and employees should be at the top of your restaurant’s priority list. “The

2019 103

2019 Hospitality Employee Relations Leadership 103

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Hot Schedules

JULY 15, 2021

Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. It’s good for customers too, as dishes are consistent and quality control stays high.

Pricing 148

Pricing Management Management Cash Management 148

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). The very same technology has been working on cameras, too. Touchless Service. And the best part?

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Restaurant365

MAY 13, 2020

While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools. How to reduce employee turnover with Technology. With the cost of high employee turnover, the restaurant industry is looking toward new technology tools to increase employee retention.

Technology 88

Technology Hiring Communication Tip Distribution 88

Future Food

JULY 16, 2019

The Delivery Dilemma - Food Delivery in 2019. Food and beverage like every other industry is morphing under the weight of changing community expectations, their use of technology and the globalisation of opinion, trends and economy. Related Future Food Blogs. Trends for 2019 & Beyond. Deliveroo Image via Deliveroo.

Delivery 79

Delivery 2019 Food 2030 79

Hot Schedules

OCTOBER 23, 2019

This blog was originally produced for Hospitality Technology. Department of Agriculture reports the cost of food is expected to grow another two to three percent in 2019, it is extremely important that managers are able to nail the process of counting, ordering and producing. Free team members to focus on the customer.

Inventory 60

Inventory Management Management Technology 60

Hot Schedules

MAY 17, 2019

is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. Attendees won’t just hear the latest in food and technology from exhibitors. Is this the year you’ll be investing in FOH or BOH technology? It starts here.

2019 101

2019 FOH BOH Demo 101

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Treat these people well, so they will treat your customers well.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Hot Schedules

MARCH 25, 2019

This blog was originally produced for Hospitality Technology. Department of Agriculture reports the cost of food is expected to grow another two to three percent in 2019, it is extremely important that managers are able to nail the process of counting, ordering and producing. Free team members to focus on the customer.

Inventory 60

Inventory Management Management Technology 60

Bingage

DECEMBER 2, 2019

The rapid change in nature…it can be anything in the form of technology, customer preferences, marketing trends or anything. 2019, is about to end! Restaurant Technology Statistics helpful for 2020. 95% of restaurateurs agree that technology improves business efficiency. Source ) 2. Source ) 4. Source ) 5.

Social Media 96

Social Media Online Ordering Employee Relations Sourcing 96

Focus POS

NOVEMBER 8, 2021

Over the past two years, restaurants have seen significant changes in how customers pay, shifting away from legacy processes to online and touchless payments. While a few years ago, customers were content to pay with cash or credit cards, customers have now grown to expect more payment options. since March 2019.

Mobile Ordering 78

Mobile Ordering Front of House Customer Service Customer Experience 78

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Restaurant365

APRIL 4, 2022

With more planned stops in cities across the country, the goal is to help industry leaders share their most pressing challenges and opportunities, and discuss how they’re using restaurant technology to meet and exceed them. The Restaurant Industry Is Embracing Restaurant Technology. Live from Austin! It’s Getting Better.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

The Restaurant Group

NOVEMBER 9, 2020

If “a picture is worth a thousand words,” social media is to be thanked for taking Norwegian playwright Henrick Ibsen’s adage and using technology to digitally canvas the ether with multiple complex ideas, then framing them in a single image. In a recent 2019 restaurant survey, almost half (45%) of the U.S. 89% of U.S. Source: QSR.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Future Food

MAY 20, 2020

Customers in restaurants, cafes and fast-food venues will be very sensitive to health and hygiene and as such, they will translate messy to unhygienic. Genki Sushi - The Unconventional Sushi Experience A new way to order - A personal prepared to order sushi train delivered direct to your table - contact free. Me&u ordering app.

Hospitality 113

Hospitality Food Customer Service Food Order 113

Hot Schedules

NOVEMBER 20, 2020

Representing 40 years in hospitality, serving over 7000 customers and 120,000 locations, together Fourth and HotSchedules are proud to announce our combined global brand: Fourth Enterprises. We are dedicated to empowering our customers to win with talent, operate effortlessly, and deliver on their brand promise.

Retail 78

Retail Customer Service Hospitality Hotels 78

Hot Schedules

MARCH 1, 2020

Learn how advanced forecasting capabilities helped one HotSchedules Now Powered by Fourth Customer achieved labor savings with smarter deployment of hours. The experience level of the employee building schedules. Advanced forecasting technology gives you the capability to forecast at the quarter-hour level. Ergonomics.

Employee Relations 113

Employee Relations Download Customer Service Management 113

Hot Schedules

JANUARY 27, 2020

T he restaurant industry had a hectic and rather complicated 2019. Restaurant owners and operators faced a number of challenges last year, from an unprecedented labor shortage to changing consumer expectations and the continued advancement of new technology. Top Restaurant Industry Trends to Know for 2020.

2020 117

2020 Webinar Employee Relations Allergens 117

Modern Restaurant Management

AUGUST 3, 2020

Cookies also surged in order frequency, with Skillet Chocolate Chip Cookies seeing a 1,193 percent increase in orders compared to the first half of 2019. percent of Americans excited to order this 2019 staple. compared ordered behavior from January – June 2020 and January – June 2019. Frose is out, with only 2.1

2020 160

2020 Franchise Franchising Food Order 160

Qu

MARCH 16, 2023

As the dust of the pandemic settles and businesses turn their attention to pressing new issues on the horizon, new technology trends are taking the stage. And what they are saying is this: 2023 will be the year of driving smarter efficiencies and reducing technology proliferation through the use of more unified systems.

2023 52

2023 Fast Casual Point of Sale Technology 52

KaTom

AUGUST 29, 2019

While sushi’s precise origin is murky, we can follow its journey from historical records to today’s dining landscape, where innovative entrepreneurs have blended sushi and modern technology to create revolving sushi bars. A post shared by Kura Revolving Sushi Bar (@kurasushi_usa) on Jul 20, 2019 at 5:02pm PDT.

Customer Experience 67

Customer Experience Bar Restaurant Law 2019 67

Restaurant365

NOVEMBER 23, 2021

Many of us work every day — chained to the technology that is supposed to free us from our desks, working two jobs to make ends meet, working one paid job and then coming home to work another shift in the unpaid but crucially important job of raising our families. It sounds crazy. Most of us work 22 days each month. Contribution.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Restaurant365

FEBRUARY 8, 2022

In this two-part blog post series, you’ll learn the importance of forecasting in restaurants and how to accurately implement restaurant demand forecasting. It helps you determine what customer traffic trends look like and what menu items and product mixes look like. Some operators are using 2019 as a benchmark. Conclusion.

2022 78

2022 Cash Management Point of Sale Inventory 78

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The restaurant industry is increasingly turning to technology to help streamline changes and maximize profits. These will likely continue well into the foreseeable future. Tech Takeover. We are here to help!

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

The Restaurant Times

DECEMBER 30, 2021

In 2019, the UK government mandated the fortification of flour with folic acid to impede inborn disabilities in children. The market size of functional food globally, valued at USD 178 billion in 2019, is projected to reach USD 268 billion by 2027, indicating a CAGR of 5.2% Invest In Technology. during the forecast period.

Food 52

Food License Cash Management Consumer Goods 52

Indoor Media

SEPTEMBER 26, 2017

You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out. Don’t Ignore Loyal Restaurant Customers. Rewards for Loyal Customers. Friendly Atmosphere.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78

Restaurant365

DECEMBER 4, 2020

This includes enforcing health requirements with your employees, and also making sure to communicate your policies to customers. Customer behavior isn’t something that will likely change overnight, so a challenge in 2021 will be to instill customer confidence in your business while still maintaining healthy operations.

2021 78

2021 Operations Mobile Ordering Social Media 78

Bingage

OCTOBER 5, 2019

10-page large menu that is giving customers many choices and ending up with multiple pages of completely unrelated items and slightest different dishes is off-trend now. Attract more customer in the restaurant by establishing a different brand. Make sure you are hiring chef who has a good experience and can satisfy your customer.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

Modern Restaurant Management

JANUARY 9, 2020

. “Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said.

Fast Casual 100

Fast Casual Customer Service Online Ordering Casual 100

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! We are excited to serve new and existing customers in the greater Idaho Falls and Pocatello areas.” techtown Refresh.

Food Supply 77

Food Supply Franchise Franchising Customer Experience 77

Black Box Intelligence

JUNE 24, 2021

Our data shows that sales are up, and they are stronger than they were back in 2019. Tracking your business metrics and benchmarking them against the rest of the industry can help you understand where you stand, and whether you need to make adjustments to attract the right customers. Yet, restaurant traffic still hasn’t recovered.

2021 57

2021 Guest Recovery Consumer Goods Back of House 57

The Food Corridor

MARCH 27, 2023

But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Bingage

OCTOBER 5, 2019

10-page large menu that is giving customers many choices and ending up with multiple pages of completely unrelated items and slightest different dishes is off-trend now. Attract more customer in the restaurant by establishing a different brand. Make sure you are hiring chef who has a good experience and can satisfy your customer.

Loyalty Program 40

Loyalty Program Social Media Cash Management Seminar 40

ChefMod

OCTOBER 6, 2021

Although these regulations are ever-changing, there are several ways that restaurant owners and stakeholders can continue to run a successful business, and most of the solutions heavily rely on embracing modern technology. Make Use of Social Media Operators can also optimize their social media platforms to connect with their customers.

2021 52

2021 Email Marketing Front of House Cash Management 52