Modern Restaurant Management

DECEMBER 12, 2019

“In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. At the same time, we’re excited about creating a new generation of Subway guests!” ” Perfectly Designed Pizza Hut.

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Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

SEPTEMBER 27, 2024

percent in 2018. Tock businesses that offer more than standard reservations see an average of 80 percent more repeat guests. Notably, on average, 90 percent of guests who book an experience at a business, book another experience on a future visit. Since 2018, 450 new Korean restaurant locations have opened in the U.S.,

Food Truck 251

Food Truck Fast Casual 2024 Food 251

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. Many people and organizations have fought to amend this law and in 2018, Congress enacted a variety of amendments to the FLSA.

BOH 148

BOH Back of House Front of House Employee Relations 148

Black Box Intelligence

AUGUST 9, 2021

According to Black Box Workforce Intelligence data, half of hourly front-of-house workers left within 90 days in 2018, compared to 43% in 2017. The industry’s labor challenges will persist through the economic recovery and beyond. The numbers are similar for hourly back-of-house staff. Strategies to reduce turnover.

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

Rocket Fuel

MAY 1, 2023

increase over the previous year. Despite this rebound, counter sales are still significantly lower than pre-pandemic rates of 34.82% in 2018 and 29.68% in 2019. At the end of their order, program your kiosks to up-sell desserts, or an additional value menu item. Kiosks are a phenomenal tool to increasing your average guest check.

Operations 52

Operations Guest Recovery Mobile Ordering 2022 52

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

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2021 Guest Recovery 2019 Point of Sale 450

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. Demand Sage , 2022) Yelp data shows that ‘plant-based restaurant’ searches are growing exponentially — a 54% increase from 2018 to 2021… with the trend likely continuing in 2023. Globally, the number of social media users is 4.74

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2023 Operations Management Management 52

Uncorkd

APRIL 18, 2018

then take stock of these wine trends that will reward your guest’s eagerness to enjoy spring. With these wine regions in recovery, the wine world is ready to support the wine makers whose livelihoods and passions were torched. If you want your new spring wine menu to capture people’s attention (and dollars!),

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2018 Guest Recovery 2017 2012 46

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

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Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. While the recovery has not been universal or consistent – due to geographical, economic, and household differences – there are a number of key overarching trends. In fact, 67 percent of all SMBs fear that inflation will hurt their recovery. Online sales grew 19.9 percent and 95.6

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2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

AUGUST 28, 2020

In 2018 she became the first solo woman to win Grand Cochon, a national whole hog cook-off. As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The companies will launch a two-way integration.

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Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50. TableSafe, Inc.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 98

Fast Casual Fine Dining Guest Recovery Point of Sale 98

Modern Restaurant Management

OCTOBER 29, 2020

When we started Lunchbox 18 months ago, we wanted to help restaurants with a strong ethos and identity speak to their guests directly. Lunchbox also partnered with Beam Social Impact to make it easier for restaurants to increase social responsibility by easily facilitating nonprofit donations from guest orders.

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Online Ordering Customer Service Food Order Seasonal Menu 359

Modern Restaurant Management

FEBRUARY 14, 2020

Womply unveiled its third annual State of Local Restaurants report – a comprehensive look at when local restaurants do the most business, seat the most guests, and more. Where Popeyes trailed its poultry rival throughout 2017, 2018 and most of 2019, the new product put the brand on nearly equal footing with KFC.

2020 305

2020 Waste Food Order Point of Sale 305

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 333

2021 Point of Sale Travel Guest Recovery 333

Modern Restaurant Management

APRIL 29, 2025

Signs of Restaurant Recovery The restaurant industry showed promising signs of recovery in March 2025, as large-chain restaurant transactions saw notable improvement, according to Circana, LLC. The report explores the forces shaping guest loyalty in 2025. AI in restaurants is no longer an experiment but an essential tool.

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Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

MAY 5, 2020

With the strategic and financial backing Jay and his team bring, we will continue to focus on key operational initiatives to improve guest experience, menu development, and focus on the growth of our brand. ” America's Recovery Fund. A broad-based, efficient recovery fund is the best path forward.

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Guest Recovery Food Safety Loyalty Program Point of Sale 305

Modern Restaurant Management

OCTOBER 15, 2019

percent (the first quarter of 2018 at -0.05 Despite average guest checks growing at the same pace year over year for the last three quarters, same-store sales growth has been declining during each of those quarters. percent, the worst result in the last two years and the only time guest counts declined by more than 3.0

2019 211

2019 Point of Sale Small Business Consumer Goods 211