Modern Restaurant Management

JUNE 8, 2021

In the midst of the COVID-19 pandemic and the resulting restaurant shutdowns, online ordering has become the go-to method for many customers. By using loyalty programs as a way to encourage customers to order directly. So how can restaurants avoid these fees? What’s more, loyal customers spend more.

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Loyalty Program Point of Sale POS Email Marketing 212

Gecko Hospitality

NOVEMBER 21, 2018

Things are no different in the restaurant industry, and 2018 has seen some notable—and in many instances, challenging—tech trends that are changing facets of the business. Placing Mobile Orders in Advance. Some of the biggest coffee shop and restaurant chains now offer advance ordering for pickup and takeout via mobile apps.

2018 46

2018 Technology Mobile Ordering Fast Casual 46

Perfect Daily Grind

MAY 4, 2022

Many people use mobile apps to order and pay for products, including coffee, almost every day. They also both have their own respective food and beverage delivery services: Meituan (?? Covid-19 naturally accelerated the growth of the global food and beverage delivery market. in Chinese) and Ele.me (??? in Chinese).

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Delivery Mobile Ordering Customer Service Beverage 127

Modern Restaurant Management

DECEMBER 12, 2019

With the introduction of food delivery services, consumers can have high quality meals delivered to them in no time at all. This means that they don't have to sacrifice great tasting food for their families over the holiday season while also saving themselves time and effort. The most likely food to get ordered on Christmas Day?

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Delivery Food 2017 2018 110

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Food Trucks Factor in the New Normal.

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Food Truck Retail Mobile Ordering Food Safety 215

EATER

FEBRUARY 21, 2024

Sweden’s candy culture is vast, with Saturdays designated for lördagsgodis, or “Saturday sweets.” | Getty Images/Johner RF Thanks to newfound TikTok popularity, candy sellers are finding themselves swamped with online orders and long lines Around 10 p.m. We got over 1000 orders the first day.”

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Online Ordering Food Order 2018 Retail 120

Modern Restaurant Management

MARCH 11, 2020

It’s obvious the demand for plant-based food is a growing trend. Grubhub released its annual “ Year In Food ” report, highlighting the top trends of 2019 and found that vegan and vegetarian orders rose by 27 percent in popularity overall in 2019 as compared to 2018.

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Seasonal Menu Compost Recycling 2018 172

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Second draw borrowers in the food and hotel industry are permitted to receive a second loan of up to 3.5 Litigation. agencies: The U.S.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

Modern Restaurant Management

FEBRUARY 12, 2020

In 2018, Grubhub reported $5.1 billion in food sales demonstrating a 34 percent increase from the prior year, according to the Associated Press. Meanwhile, Uber Eats expected to deliver $10 billion worth of food in 36 countries in 2019. Thus, expenses will only be incurred if there are equivalent orders to match.

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Ordering Online Ordering Customer Service Customer Experience 181

Modern Restaurant Management

DECEMBER 13, 2021

As diners headed back to restaurants this past summer, and new restaurant and food businesses opened at near pre-pandemic levels , customers have noticed these struggles, referencing their pain points in reviews and acknowledging the tough time restaurants are going through. .”

Management 189

Management Management Seasonal Menu Customer Experience 189

7 Shifts

AUGUST 19, 2020

2018 saw a record high 74.9% In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Include info on how to edit and delete orders, amend bills, communicate with the kitchen, and other tips you may have in place) Shift scheduling onboarding.

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Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

SEPTEMBER 10, 2020

As a new period of social distancing and lockdowns took hold, many countries turned to drones to deliver such goods as prescription drugs, personal protective equipment (PPE), food, and other essentials – keeping people in the safety of their own homes while avoiding unnecessary human contact and maintaining the flow of goods.

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Delivery Consumer Goods 2024 Food Safety 246

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

MAY 14, 2021

The EPA estimated that in 2018, the United States wasted 35.3 million tons of food. According to the food waste hierarchy pyramid, source reduction is the ‘best case scenario’ when it comes to food waste. Food Donation. There are many different avenues that can be taken with food donation.

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Waste Compost Recycling Food 211

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. When we founded Deliverect in September 2018, we were four guys with a dream to be the first to help deliver a burger to the moon. 30 million orders milestone. Now, that calls for some take-out celebrations! Join the rocket ship.

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Ordering Online Ordering Food Order Customer Service 124

ChowNow

NOVEMBER 25, 2020

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

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Ordering Mobile Ordering Online Ordering Download 114

Modern Restaurant Management

MAY 20, 2021

As dining turned to off premise, remaining staff were focused on packaging and expediting to-go and delivery orders. Managers, servers, kitchen staff all filled in on roles to handle the increasing volume of online orders as the country embraced digital dining. Roles shifted too. But this is slowly starting to change.

Technology 189

Technology Front of House Back of House Healthcare 189

Culinary Digital

MAY 16, 2022

Trend #1: Health consciousness, nutrition, & wellness According to research enacted by Statista, 64% of consumers regard healthfulness as a significant factor of consideration when buying food and beverages. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Deliverect

APRIL 29, 2020

It’s always been our mission to connect restaurants and other food companies with their customers through online ordering , and we’re so proud of the journey Deliverect has been on since we launched our company in 2018. We couldn’t be more excited to announce that Deliverect has raised €16.25

Online Ordering 147

Online Ordering Customer Service Food Order Delivery 147

ChowNow

JANUARY 25, 2022

Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants. That’s a much easier order to get.”.

Mobile Ordering 78

Mobile Ordering Ordering Online Ordering Download 78

Perfect Daily Grind

MAY 17, 2022

“When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. and Ed say. and Ed add. “By

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Goliath Consulting

AUGUST 27, 2021

Artificial intelligence robots are taking over the food industry and the world. 2 As artificial intelligence advances, so does the automation of food services. 2 As artificial intelligence advances, so does the automation of food services. 4 Food robots are even being used on campuses, apartments, and hotels for food delivery.

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Food Kitchen Safety Mobile Ordering Food Order 88

Perfect Daily Grind

JUNE 21, 2020

According to UK-based consumer intelligence firm Brandwatch, one of the biggest challenges for the food and beverage industry is staying up to date with consumers’ wants and needs. They state , “The food and beverage industry is seemingly one of the most susceptible to changing trends, micro-trends, and local trends.”.

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Café Consumer Goods Customer Experience Sustainability 137

EATER

SEPTEMBER 15, 2023

An Rong Xu /Eater In her debut cookbook, ‘Made in Taiwan,’ the journalist uses recipes to tell the story of the island’s people, and take a stand on its sovereignty “I’m not a food influencer or a professional chef,” Clarissa Wei says. “A You can’t divorce politics and food in Taiwan. That’s not my strong suit at all. You just cannot.”

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Food Book Food Supply Food Order 144

Modern Restaurant Management

JANUARY 15, 2020

Coupled with the fact that December of 2018 was strong in terms of same-store sales thus presenting a challenging comparison, December of 2019 was projected to be weak regardless of holiday shifts.” percent in 2018). percentage points compared with the growth recorded for 2018. percent since Q3 of 2017.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

APRIL 21, 2022

We started doing to-go orders but that was still through your POS. So you’d get them back and then try to remember what happened six weeks ago that made your food costs high. Around 2017-2018 machine learning made breakthroughs that allowed it to be much more implementable. It wasn't all that great, to be honest.

Technology 197

Technology 2005 Mobile Ordering Point of Sale 197

Modern Restaurant Management

APRIL 8, 2020

Requirements to qualify for this credit include the employer’s business being fully or partially suspended by government order due to COVID-19 during a calendar quarter, or that gross receipts are less than 50 percent of the comparable quarter in 2019. Enhanced Deduction for Food Donations.

Employee Relations 209

Employee Relations 2019 Small Business 2018 209

EATER

OCTOBER 28, 2021

As Dan Primack at Axios points out , those losses reported in the IPO filing — occurring every year since 2014 — contradict the chain’s claims in 2018 and 2019 that it was profitable. In a 2018 interview with Recode, co-founder Jonathan Neman described the chain as a “food platform,” not simply a restaurant.

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Food Supply 2018 Fast Casual 2009 88

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. Taka Tanaka, CEO of AUTEC Sushi Robots.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Sante

APRIL 13, 2020

Buyer's Edge compared case purchases of meat substitute products by its 20,000+ restaurant customers from 2018 to 2019. There is also reduced cancer risk and a lower risk of food poisoning from undercooking plant based protein. In 2019 available varieties jumped to 51 items that were available to order.

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Sustainability Innovation 2019 2018 130

Modern Restaurant Management

DECEMBER 30, 2020

This edition of MRM Research Roundup features top trends for 2020, how 2020 changed food and the year's top wines. spent per order, on average, across restaurant websites. spent per order, on average, across restaurant websites. How 2020 Changed Food. Top Restaurant Trends. In its new report, Placer.ai

2020 211

2020 Merchandise Retail Point of Sale 211

Modern Restaurant Management

NOVEMBER 29, 2019

On top of that, retail sales of plant-based foods that directly replace animal products grew by 17% from August 2017 through August 2018. For example, 20 percent of guests pre-order food before entering a restaurant. Farm-to-table offerings and internationally-diverse menus are becoming the new normal.

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Fast Casual Equipment Small Business Mobile Ordering 205

EATER

OCTOBER 5, 2020

White-centered food narratives appear most often at major chains. I’d eaten my fair share of “barbacoa” at Chipotle, where its shredded-beef burrito was my splurge order. This is not to say food can’t, or shouldn’t, evolve. billion in revenue and close to 2,500 locations as of 2018 , Chipotle’s influence is undeniable.

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Fast Casual Casual Food Order Consumer Goods 143

EATER

DECEMBER 16, 2021

Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” It was very exhausting.” Superior Court.

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Back of House Employee Relations Delivery Mobile Ordering 141