Modern Restaurant Management

OCTOBER 29, 2021

Different apps have their own distinct policies. Grubhub, for instance, state on their website that they may refund buyers on the merchant’s behalf due to: Orders with missing or incorrect items. Most comparable services like Doordash or Uber Eats will have similar policies in place. Providing the wrong order.

Online Ordering 251

Online Ordering Mobile Ordering Customer Service Food Order 251

ChowNow

FEBRUARY 28, 2025

This leads to fewer refunds, faster prep times, and a smoother experience for both your restaurant and your guests. Dependency on third-party policies : Since these platforms control the ordering experience, restaurants are subject to their policies, fees, and even algorithm changes that affect visibility.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MARCH 18, 2020

While many businesses have invested in Business Interruption Insurance and Contingent Business Interruption Insurance, most policies can deny claims due to a “Virus” exclusion. States must expedite refunds for any over-payments of estimated taxes. Tax credits for businesses that are retaining employees.

Insurance 432

Insurance Employee Relations 2002 2001 432

Modern Restaurant Management

MARCH 25, 2020

There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. These restaurants and businesses need a specialized insurance policy. Short Term Policies of 3 Month or 6 Month. "We'll do anything in our power to help them survive this crisis. Grocery Stores.

Online Ordering 290

Online Ordering Insurance Mobile Ordering Website Management 290

SpotOn

JUNE 13, 2025

Yelp review policy Yelp’s review policy is designed to keep the platform fair, honest, and helpful for both businesses and customers. Some businesses can also promise a complete refund or discount if the reviewer stops by again to confirm their Yelp profile. Template #1 - Offering a refund or discount Hi [customer name]!

Customer Experience 52

Customer Experience Customer Service Small Business Take-out 52

BNG Point of Sale

JANUARY 7, 2022

Post Your Credit Card Policies . Provide an online resource portal where your employees can reference your credit card policy at any time. . You can start by creating a policy for handling credit card information. This policy should include storing, processing, and using cardholder data. Publish a Refund Policy .

Online Ordering 52

Online Ordering Customer Service Small Business Presentation 52

BNG Point of Sale

JANUARY 7, 2022

Post Your Credit Card Policies . Provide an online resource portal where your employees can reference your credit card policy at any time. . You can start by creating a policy for handling credit card information. This policy should include storing, processing, and using cardholder data. Publish a Refund Policy .

Online Ordering 52

Online Ordering Customer Service Small Business Presentation 52

The Food Corridor

NOVEMBER 29, 2022

Feeling overwhelmed by the task of creating your policies and procedures manual? Or maybe you’re experiencing frequent dispute charges from clients due to the unclear policies and procedures you currently have set. Clear policies and procedures will support your kitchen contract in enforcing the rules you have set.

Equipment 52

Equipment Food Supply Book Kitchen Safety 52

Apicbase

JULY 17, 2024

Outlining Policies & SOPs : Define standard operating procedures to ensure consistent and efficient purchasing practices across all locations. We expect a refund on the next invoice.” The procurement cycle is a proven process that operators use to better control costs and improve product quality.

Operations 52

Operations Food Supply Supplies Inventory 52

Bingage

SEPTEMBER 14, 2019

However, the variation in the terms and conditions hasn’t gone well as on Twitter, a few subscribers showed their anger and several others asked for refunds – @Zomato When you said you can change Gold Rules anytime, I thought exciting rules. Not taking our money and relax in Thailand. I have 2 yr membership. Source – inc42.com.

2019 73

2019 Dine-in Customer Service Blog 73

Modern Restaurant Management

MAY 8, 2024

Only a slightly higher figure, 35 percent say it's okay for businesses to fully automate returns, exchanges, and refunds. Does implementing cutting-edge automation put us at risk of non-compliance with local and federal policy that protects workers and consumers? Were there any results that surprised you?

Mobile Ordering 484

Mobile Ordering Front of House Customer Service FOH 484

Modern Restaurant Management

AUGUST 2, 2024

Restaurants' no-show cancellation policies differ, with some, like Kaiseki Yu-zen Hashimoto Restaurant in Toronto, charging a hefty $300 per person for no-shows or late cancellations. ” Some restaurants offer to refund the cancellation fee or part of it if they can fill the cancelled booking. It is dead money.

Influencer 251

Influencer Pricing 2024 Social Media 251

Bingage

SEPTEMBER 14, 2019

However, the variation in the terms and conditions hasn’t gone well as on Twitter, a few subscribers showed their anger and several others asked for refunds – @Zomato When you said you can change Gold Rules anytime, I thought exciting rules. Not taking our money and relax in Thailand. I have 2 yr membership. Source – inc42.com.

2019 40

2019 Dine-in Customer Service Blog 40

Modern Restaurant Management

APRIL 20, 2021

“While organizations like sporting arenas, entertainment venues, restaurants and airlines have more say as they develop and implement their individual reopening policies, ultimately it’s the consumers who decide whether or not to frequent their establishments,” said Meg Scales, CMO of SlickText. The Road to Recovery.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

EATER

JULY 8, 2022

I began apologizing a lot more to customers and issuing discounts or refunds. People began canceling indoor reservations, so we changed our booking policies. Still, a majority of customers who canceled last-minute demanded we refund the cancellation fee. Omicron-variant cases came crashing into fall. We occasionally gave in.

Online Ordering 284

Online Ordering Seasonal Menu Customer Service Social Media 284

Modern Restaurant Management

MARCH 4, 2025

The findings show that fake accounts were used in 57 percent of driver-side fraud, while refund and promotion abuse were tied as the top consumer-side fraud type, each representing 48 percent of total high risk assessments returned by Incognia respectively. percent of the total redeemed coupon value that month. percent and 2.9 percent to $3.3

Delivery 221

Delivery 2025 2024 Point of Sale 221

Gourmet Marketing

AUGUST 17, 2021

Travelers will look for clarity in cancellation policies, refund processes, room sizes, and exact locations of establishments. Over the next few months, travelers are very much likely to spend a lot of time making comparisons between different destinations before booking.

Travel 93

Travel 2021 Tourism Hotels 93