Culinary Cues

FEBRUARY 5, 2025

Chefs and restaurateurs invested in recruiting students at regional culinary colleges for internship and permanent positions after graduation, but those schools are struggling to find students to enroll whats going on? These are the places where everybody knows your name and relishes the opportunity to serve you and make your day.

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Modern Restaurant Management

AUGUST 15, 2024

These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. Train Employees Training increases service speed and instills multitasking skills in employees, maximizing productivity without needing to hire additional staff. percent compared to other industries’ rate of 4.9

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

OCTOBER 4, 2023

However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment. Maintaining company reputation : Maintaining a strong employer brand becomes crucial in high-volume recruiting.

Recruiting 221

Recruiting Hiring Employee Relations Technology 221

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MARCH 28, 2022

What trends can be adopted to better serve guest preferences? Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders.

2022 530

2022 FOH BOH Recruiting 530

Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. ” These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions).

Hiring 520

Hiring Front of House Recruiting Back of House 520

Modern Restaurant Management

DECEMBER 18, 2019

To thrive in this labor climate, it is essential that food service employers explore innovative ways to stand out among competitors to recruit and retain sharp, dedicated talent. While perpetual job openings may be encouraging for restaurant industry jobseekers, it can be a point of concerning instability for restaurant owners.

Recruiting 308

Recruiting 2018 Beverage Cash Management 308

Modern Restaurant Management

MARCH 11, 2025

Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. With rising costs and increased competition, simply serving great food isn’t enough—you need to create a brand that resonates.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. From an HR standpoint, what are key reasons for high turnover at Quick Serve Restaurants (QSRs)?

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. The use of technology is needed to serve diners better, give them peace of mind, and let them enjoy their meals. Staff Management. Kitchen Operations.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. With the right technology tools in place, their expectations can be met.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

DECEMBER 14, 2021

In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded. Differentiated benefits packages that include greater flexibility, career paths and training benefits, and enhanced company culture will also be important. Growth of New Business Models.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

ChowNow

MARCH 14, 2025

The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes. Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Leveraging a CRM report helps managers or owners learn more about the people they serve. However, new technologies have made restaurant reporting much easier.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Typsy

MAY 18, 2021

Many of those businesses are now faced with the difficulty of finding and recruiting staff due to a global hospitality skills shortage as they attempt to open again and resume operations. When recruiting, it is important to find people who have some instincts about how to serve guests.

Training 156

Training Hospitality Recruiting Demo 156

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Infrastructure investments position your restaurant to maintain operations consistently while serving additional consumers. Good marketing plans raise awareness, build credibility, and increase revenue.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

NOVEMBER 6, 2023

While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed. With highly accurate demand forecasts, restaurants can create optimized labor plans, budgets, and schedules, freeing up managers to spend more time training employees — and serving customers. #2:

Management 504

Management Management Hiring Customer Experience 504

Modern Restaurant Management

DECEMBER 27, 2023

Nearly 75 percent of the industry executives surveyed in the HUB International 2024 Outlook Executive Survey said it has affected their business’ vitality, leading over half to sharpen their employee recruiting practices. Conflict resolution training is also a must. Some larger groups have even added a therapist to the staff.

2024 294

2024 Insurance Recruiting Restaurant Law 294

Modern Restaurant Management

FEBRUARY 15, 2022

For example, it is not uncommon for cashiers to also serve as expediters, manage drive-through guests, and fulfill drink and food orders. However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. This will lead to training on apps that reaches “Zoomers” where they live, on their phones, to quickly train new concepts for fast onboarding.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

The Rail

MARCH 14, 2025

But its so much more than appearing authentic; hiring internationally allows you to fully respect the culture's cuisine and can, in turn, provide some helpful insights on dishes, how to serve and delivering a true representation of their culture. Provide training on company policies, procedures and customer service standards.

Restaurant Law 130

Restaurant Law Hiring Customer Experience License 130

EATER

JULY 24, 2020

Much like receiving a James Beard award, serving dinner at the Beard House can raise a chef’s profile and help them publicize their business. Any event, the letter states, must serve the needs of the culinary community, and shouldn’t just be packaged as a “party with a purpose.”. “As

Leadership 363

Leadership Hiring Events Audits 363

Modern Restaurant Management

DECEMBER 31, 2024

Restaurant leaders expect waves in the year ahead, with 32 percent pinning recruitment and retention as their top challenge, 27 percent most concerned about rising food costs, and 21 percent flagging sales volume as the main hurdle. hours per day playing mobile games, compared to just 0.7

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY 2: Onboard & Train Your Seasonal Staff. Without proper training and engagement opportunities, your seasonal staff can keep sales in the minor leagues. Train and prepare staff to serve guests in a high-speed, high-volume environment.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

EATER

MARCH 3, 2022

Founded in 1980, Herbalife employed the classic MLM model by signing up “independent distributors” who have two responsibilities: to sell the company’s protein powders and nutritional supplements, and to recruit others to become Herbalife distributors. I didn’t like that guilt trip.”.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Human Resources Management. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

EATER

JULY 17, 2024

Second, Pi00a — a deaf- and CODA (child of deaf adult)-owned brand — has made its workplace 100 percent accessible for the deaf community, and actively recruits, hires, and trains deaf employees. Quite possibly.) Fortunately, I found Feel Good Foods’ Detroit-style frozen pizza a couple years ago and haven’t looked back.

Back of House 318

Back of House 2014 Certification Recruiting 318

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. Train them to look beyond the rude behavior and “find the need.”

Coaching 275

Coaching Franchise Franchising Book 275

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. These differences between members of generational groups in the hospitality workplace call for new industry-specific strategies in recruiting. The Recruiting Challenges. Understanding Generations.

Recruiting 94

Recruiting Hospitality Hiring Website Management 94

Modern Restaurant Management

OCTOBER 19, 2023

Quick-serve brands are leading the trend, and not just for restaurants, but for franchises overall. The pressures extend beyond balancing higher costs in an inflationary environment or the never-ending challenge of finding, training and keeping good staff. It’s hard to escape the continuing boom in restaurant franchises.

Insurance 251

Insurance Franchise Franchising Document 251

Modern Restaurant Management

FEBRUARY 10, 2020

The Humane Society of the United States, Oldways, the Physicians Committee for Responsible Medicine, Health Care Without Harm and Meatless Monday are five nonprofits providing support, resources and hands-on trainings to hospital culinary teams to help them provide more plant-based meals.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This goes far beyond training during the first week.

Management 397

Management Management Kitchen Safety Front of House 397

Goliath Consulting

JANUARY 6, 2019

With fifteen years of front of house management experience, our operation consultant, Colin Kopel, lives for training front of house management, empowering staff with pride of their restaurant, and developing beverage programs that work for each concept.

Management 150

Management Management Front of House Back of House 150

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

EATER

OCTOBER 5, 2022

California’s $45 million program to train more cafeteria aims for better, healthier meals — but labor shortages remain a significant challenge This story was originally published on Civil Eats. About 200 miles north, in the Santa Clara Unified School District, bus drivers pitch in to help serve food, as do some older students.

Training 246

Training Definition Hiring Recruiting 246

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #16: Hire for a positive attitude and impart the necessary skills through training.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221