Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

APRIL 25, 2025

The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. per sale This table gives a clear view of upfront and recurring costs, helping you plan your budget effectively. With this model, you dont have to pay credit card processing fees out of pocket. Scalability for future growth.

POS 78

POS 2025 Loyalty Program Cash Management 78

The Rail

JUNE 30, 2025

Use Technology Like a Pro, Not a Fanboy Point-of-sale systems, reservation platforms, inventory management apps — these aren't flashy gadgets. By Trent Curry, Contributor Running a restaurant is like conducting a symphony on a tightrope. Simplify where needed. Trim the fat. Find your hits and build systems around them.

Education 130

Education Food Supply Seasonal Menu Point of Sale 130

Modern Restaurant Management

APRIL 1, 2025

Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Among delivery apps, DoorDash is the clear favorite.

Pricing 251

Pricing Technology 2025 Point of Sale 251

SpotOn

MAY 2, 2025

Suddenly, he felt a sudden urge to do something more fulfilling in his life, which led him to read How to Win at the Sport of Business by businessman and TV personality Mark Cuban.   Odds are, unless you’re AJ Castillo, your hands are down right now.  AJ was officially on the path to hospitality. 

Front of House 95

Front of House Back of House Point of Sale Sports 95

Qu

MARCH 12, 2025

A new Skip button provides clear navigation for bypassing cross-sale opportunities when relevant while maintaining consistency with existing cross-sale rules and logic across all POS interfaces. Staff can maximize sales without compromising service speed, establishing additional revenue streams during drive-thru transactions.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Paper Chase Accountancy

JULY 10, 2025

This flexibility ensures that you’re always selling at the optimal price point, maximizing revenue for every room sold. Effective hospitality revenue management strategies empower hotels, resorts, and tourism operators to navigate market complexities and turn potential challenges into opportunities.

Hospitality 52

Hospitality Management Management Tourism 52

Modern Restaurant Management

MARCH 11, 2022

Using affinity marketing, brands are teaming up with non-competitors as they capitalize on the interests of their consumers for sporting events, concerts and now, gaming platforms. Increased Emphasis on Online Ordering. At the same time, the labor shortage means that associates need to be focused on high-value activities.

2022 520

2022 Marketing Fast Casual Mobile Ordering 520

Future Food

JUNE 16, 2021

The first half of this year (and some of 2020), Future Food enjoyed working with two sports centric environments. The modern-day benchmark for food and hospitality in sporting stadia is driven by the standards of the high streets. Hospitality at contemporary sporting events can be considered as an integral component of the ‘experience.’

Sports 148

Sports Entertainment Hospitality Point of Sale 148

Modern Restaurant Management

JUNE 15, 2021

Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens. More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Culinary Cues

MAY 13, 2023

If you want to build an understanding and even a level of competence with a variety of specific skill sets then clubs, resorts, and hotels may be the only place where that can happen. [] VOLUME: A very busy, well-branded restaurant might generate 5of 6 million in annual sales, where a club or hotel can easy boast four or five times that volume.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

FEBRUARY 17, 2020

“National and multi-location brands are looking for sophisticated products to help them drive ad performance, demonstrate ROI on their campaigns, and better tell their story in an increasingly noisy digital landscape,” said Tom Foran, Yelp’s senior vice president of national sales. Toast Secures $400M Funding.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

MAY 18, 2023

Customers are able to purchase a coffee, beer, or wine at the point of sale in mere milliseconds – seamlessly, and with just the flick of a wrist. How do payments at the point of sale work – and how safe are they, really? In short, card payments in the hospitality industry are secure – to a point.

Hospitality 395

Hospitality Point of Sale POS Online Ordering 395

7 Shifts

APRIL 13, 2021

Since opening, Canyons has served over a million fresh burgers, salads, shakes, and more to families, youth sports teams, church groups, dating couples, and corporate events. Integrating sales and data into scheduling ?? From the projected sales in 7shifts, the team adjusts for any anomalies. Things like great (or bad!)

Front of House 370

Front of House Point of Sale Back of House Franchising 370

Modern Restaurant Management

AUGUST 2, 2021

” TableSafe’s data align with a recent report from the National Restaurant Association stating that sales at eating and drinking places escalated in June, with total sales reaching $70.6 Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

2021 450

2021 Point of Sale Equipment 2019 450

Culinary Cues

JUNE 3, 2024

Leave that for professional sports. How eager are you to reach that position of chef? Are you hungry enough to do what you need to do, to build a plan and stick with it? Are you serious about cooking, creating, coaching a team, and contributing to the success of a business? If the answers are, YES, then sit down – let’s talk.

Uniforms 436

Uniforms Coaching Point of Sale Small Business 436

Modern Restaurant Management

DECEMBER 21, 2020

The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers—college sports, Olympics, major league sports were cancelled, truncated or experienced significant drops in viewership. Here are their responses. Click here for part two. Shasta, California.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MAY 5, 2021

CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

7 Shifts

FEBRUARY 21, 2023

Use this in combination with your POS sales data to identify your best employees based on stats as well as intuition. Walk-On’s Sports Bistreaux accomplishes this with cue cards and magnets on a white board. One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. People are the heart of the restaurant.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

AUGUST 6, 2021

In this post, we'll walk you through everything you need to know about restaurant sales forecasting - from the reasons why to forecast, to steps on how to create forecasts accurately, to what you should consider when forecasting for your restaurant. Restaurant Sales Forecasting Method & Techniques. Table of Contents.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Goliath Consulting

JULY 8, 2020

For example, if you carry the same domestic light beer on tap as in a bottle, count them together and reconcile the number with your average weekly combined sales. For example, if you carry the same domestic light beer on tap as in a bottle, count them together and reconcile the number with your average weekly combined sales.

Supplies 392

Supplies Bar Management Management 392

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

SEPTEMBER 10, 2021

“The wing category has traditionally been all about the sports fan but we believe it is so much more than that and are confident our new look and feel will speak to a broader audience – propelling us to even greater heights as a result.” ” Ike's Loves Bangin' Buns.

Franchising 471

Franchising Franchise Food Fast Casual 471

EATER

AUGUST 20, 2024

In 2023 alone, Walmart sold more than $264 billion in groceries, more than double the sales of its two closest competitors combined. We were finally at a point in our business where we were ready for that kind of volume,” she says. “As With more than 4,600 stores across the United States, Walmart is the definition of a retail behemoth.

Retail 305

Retail Point of Sale Food Supply 2023 305

Modern Restaurant Management

MAY 7, 2021

It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. In total, 165 stores are set to open. Randy’s Donuts is also in negotiations for dozens of stores throughout California and other states.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

NOVEMBER 19, 2019

lines of business (Business Dining, Education, Healthcare Hospitality, Leisure, and Sports & Entertainment) beat the kitchen heat in sector championships to earn their spot in the national competition. The Best Chefs in the U.S. Aramark is hosting an intense culinary competition to determine its best U.S.-based based chefs.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

MARCH 13, 2020

CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. Buffalo Wild Wings, founded in 1982, is the largest sports bar brand in the United States.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

7 Shifts

SEPTEMBER 3, 2019

The point is, long gone are the days of restaurants as high-pressure workplaces where only the most hardened souls survive. There are the long hours on your feet, the unexpected rush of diners, the last-minute callouts, and the customers you just can't seem to please. The savings to your bottom line would be phenomenal!

Sports 284

Sports Training Fine Dining 2017 284

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. “I found inspiration on my travels.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

MAY 15, 2020

Restaurant recovery is slow but building, As of April 8, 27 percent of restaurants showed an upward sales trend over the previous week, according to Upserve’s data. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Dine-in sales still represent a small percentage of the total.

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

7 Shifts

AUGUST 18, 2024

An alternative is to buy an existing bar that is up for sale. Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. And while it can be enjoyable, rewarding, and, yes—even profitable, it also requires long hours and hard work. How Do I Run a Profitable Bar?

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

JULY 28, 2021

Instead, you should hit all on the following points: Any promotions you have running. You would think something as second nature to people as communication would be easy to manage in the workplace. After all, there are so many more pressing problems that need to be dealt with. Table of Contents. Dangers of Poor Communication. Field questions.

Communication 430

Communication Management Management Front of House 430