Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. The easiest way to do this is to check what your customers say about your business online.

Operations 222

Operations Kitchen Safety Food Safety Restaurant Law 222

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. Optimize your tech Set up an online reservation system to handle more customers smoothly.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

Modern Restaurant Management

SEPTEMBER 28, 2022

Promote online ordering and payment. Also, since QR codes generate paperless menus, restaurants don’t need to worry about the cost of reprinting items to correct any mistakes, adjust prices, update food choices, change specials and much more. Online Ordering and Payments. Send targeted marketing messages.

Online Ordering 190

Online Ordering Food Supply Social Media Food Order 190

7 Shifts

JULY 16, 2021

You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This research will dictate your hours of operation and pricing plans! Do they serve just coffee or small foods as well? These elements include the following: Number of guests you expect to serve in a day. Liquor License.

License 461

License Hiring Equipment Point of Sale 461

The Restaurant Times

FEBRUARY 7, 2023

Menu pricing is one of the most underestimated aspects of restaurant management. If your customers don’t think the prices on your menu are reasonable, how great your concept or your food is won’t matter much. This is where the concept of dynamic pricing comes in to help restaurants! What Is Dynamic Menu Pricing?

Pricing 52

Pricing Menu Seasonal Menu Point of Sale 52

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 189

Loyalty Program Online Ordering Cash Management Point of Sale 189

Modern Restaurant Management

JUNE 2, 2023

Owners of eating and drinking places have been compelled to increase menu prices as a survival strategy. Full-service menu prices jumped 8.8 percent and limited-service menu prices rose 7.1 Tweaking the menu to accommodate these more affordable ingredients can stabilize prices. percent in September year-over-year.

Seasonal Menu 127

Seasonal Menu Online Ordering Front of House Point of Sale 127

Restaurant Clicks

FEBRUARY 6, 2020

The restaurant, which serves quick-serve, build-your-own burritos, tacos, and salads, is located at 212 Market Street in the heart of Old City, Philadelphia. . Burrito Bonito joins the ranks of other quick-serve burrito joints like Chipotle and Qdoba. The tortillas are also homemade, baked fresh for each specific order.

Serving 96

Serving Seasonal Menu Online Ordering Customer Experience 96

Modern Restaurant Management

JANUARY 24, 2022

They’re demanding increased levels of immediacy, having grown accustomed to ordering and paying — even ordering ahead — with a few taps of a smartphone. Meanwhile, diners can scan a QR code to easily view and order from your menu, as well as alter and route items to the correct kitchen location in real time.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Takeaway Solutions

OCTOBER 29, 2018

Best online ordering system for Thai restaurants and why Takeaway is one of the best benefits you can offer your customers. People love ordering their food from the convenience of their home and having it delivered to the door. We do this by examining your delivery needs and charging you a set price.

Online Ordering 56

Online Ordering Ordering Mobile Ordering Customer Service 56

ChowNow

JANUARY 19, 2022

In just over a year on ChowNow, ingrained has served over 20,000 orders to thousands of diners. This passion project that began in their apartment has made over $760,000 from online ChowNow sales—and they’re just getting started. Choosing The Right Online Ordering Partner For Growth. Making The Most Of Every Order.

Online Ordering 148

Online Ordering Point of Sale Food Order Small Business 148

Restaurant Clicks

FEBRUARY 6, 2020

The restaurant, which serves quick-serve, build-your-own burritos, tacos, and salads, is located at 212 Market Street in the heart of Old City, Philadelphia. . Burrito Bonito joins the ranks of other quick-serve burrito joints like Chipotle and Qdoba. The tortillas are also homemade, baked fresh for each specific order.

Serving 78

Serving Seasonal Menu Online Ordering Customer Experience 78

Modern Restaurant Management

DECEMBER 27, 2023

These factors contribute to a volatile supply chain, influencing everything from ingredient availability to menu pricing strategies. What’s more, innovations in food delivery, including drone technology and “dark stores,” facilities dedicated solely to fulfilling online food orders.

2024 198

2024 Food Supply Kitchen Safety Influencer 198

Modern Restaurant Management

JUNE 9, 2023

Get Your Licenses in Order Starting a restaurant business involves registering with the authorities and procuring the relevant licenses. Secure Funding Owners must have adequate starting and working capital before they begin serving customers at their establishment.

License 160

License Document Hiring Fine Dining 160

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. Every restaurant should look into hosting its own online ordering.

Mobile Ordering 226

Mobile Ordering Online Ordering Consumer Goods Customer Experience 226

Modern Restaurant Management

MAY 10, 2023

After prepping a whole bunch of, let’s say, tomatoes; you must label them with the date they were sliced and the date they will no longer be able to be served. Streamlined menu updates : Automation allows for easy and quick changes to digital menus, such as adding new items, updating prices, and modifying dietary information.

Online Ordering 177

Online Ordering Social Media Customer Experience Food Order 177

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Younger generations are willing to pay higher prices for healthy meals specifically tied to buzzwords such as GMO-free, all-natural, or organic.

2022 216

2022 Customer Service Online Ordering Website Management 216

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

OCTOBER 12, 2020

Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. They made it simple to call ahead and have the order delivered to the car. He hadn't ordered it, but they took it upon themselves to provide that special extra touch. That was terrific.

Customer Experience 212

Customer Experience Fine Dining Mobile Ordering Innovation 212

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Ordering screens.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

FEBRUARY 7, 2024

According to a National Restaurant Association Show presentation, Gen Z consumers care more about authenticity, convenience and aesthetics than price value. It’s all about creating a menu that serves as a cultural dialogue between the chef and the consumer and provides an experience that is both educational and delicious.

Social Media 193

Social Media Customer Experience Influencer Dine-in 193

Modern Restaurant Management

MARCH 27, 2020

Customer discounts and free sandwiches for healthcare workers are just two of the ways that the barbeque brand is showing its genuine care and appreciation for the communities it serves. The first is to help the communities we serve retain a sense of normalcy. Mighty Quinn’s Barbeque has certainly felt the pinch.

Healthcare 209

Healthcare Social Media Online Ordering Website Management 209

Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. The fusion of technology with a focus on genuine connections ensures a dining landscape that not only meets consumer needs but leaves a lasting, positive impact on both patrons and the communities they serve."

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent of diners noting that recent price increases have altered their spending habits, and 58.5

Online Ordering 149

Online Ordering Ordering 2024 Hiring 149

Modern Restaurant Management

SEPTEMBER 27, 2021

As the first fact in determining which restaurant to visit, price narrows the consideration set to the type of establishment in general, whether full-service or quick-service. Now, consumers expect to be able to pre-order and find new menu items online before entering the restaurant – and this desire will live on in a post-COVID world.

Food Safety 185

Food Safety Beverage Consumer Goods Guest Recovery 185

Modern Restaurant Management

APRIL 14, 2022

Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want. The pandemic massively accelerated the widespread adoption of a variety of paths to purchase, including buy-online-pick-up-in-store (BOPIS), delivery and app-based ordering.

Retail 186

Retail Customer Experience Online Ordering Point of Sale 186

Modern Restaurant Management

FEBRUARY 17, 2022

Here are a few ideas for restaurant and bar owners to consider in an effort to continue to serve up good eats and top-tier service during the winter season. A consistent online presence can make a huge impact on the amount of business that comes through the door, especially during the winter. Offer Specials and Competitive Pricing.

Social Media 186

Social Media Seasonal Menu Customer Service Consumer Goods 186

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. By using POS business systems , restaurants can process orders more quickly and accurately than ever. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Restaurant Clicks

OCTOBER 11, 2021

It serves breakfast and lunch, but the specialty items are brunch foods. If you are looking for an Atlanta brunch place that serves all the southern favorites, Atlanta Breakfast Club is an ideal way to start your day! Order Online. Order Online. Order Online. Order Online.

Online Ordering 143

Online Ordering Food Order Dietary Restrictions Back of House 143

Modern Restaurant Management

JULY 11, 2023

Customers could find menus online, earn rewards and pay their checks — all with a simple scan. Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations.

Customer Experience 124

Customer Experience Ordering Customer Service Online Ordering 124

Modern Restaurant Management

JULY 28, 2021

Restaurants have traditionally addressed wage increases in two ways: by passing the cost on to the customer with increased menu prices; or by reducing cost and cutting operational hours and workforce. An increase in orders necessitates an increased focus on fast delivery and accuracy.

Mobile Ordering 193

Mobile Ordering Online Ordering Retail Customer Experience 193

Restaurant Clicks

OCTOBER 24, 2021

Then, they use them to serve up your favorite Chinese-American dishes like Lo Mein with shrimp, chicken, or beef, dumplings, and chow mein. Order Online. Nom Wah Tea Parlor is a good place to spend the day, and you can order food as you go. Their staff provides you with an order sheet that you mark as needed.

Online Ordering 105

Online Ordering Food Order Back of House Seasonal Menu 105