7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Restaurant managers also either oversee or directly respond to online reviews. General maintenance Restaurant management requires being ever-present and extremely attentive. This goes far beyond training during the first week.

Management 398

Management Management Kitchen Safety Front of House 398

ChowNow

NOVEMBER 13, 2019

Saturdays in December are statistically the busiest days for all types of independent restaurants across the country, and pizzerias see their largest order sizes on key dates between Thanksgiving and New Year’s. Here are five reasons why online ordering should be a part of your restaurant’s holiday strategy.

Online Ordering 60

Online Ordering Ordering Email Marketing Seasonal Menu 60

Modern Restaurant Management

JANUARY 6, 2022

Online Ordering: How Gift Cards are an Essential Piece of the Process. As the public has gotten used to the prevalence of curbside pickup and delivery, restaurants who do not offer online ordering may find they are struggling more to generate business. Meet your customers where they are this year: online.

2022 193

2022 Online Ordering Loyalty Program Customer Experience 193

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. A social media presentation is crucial. This serves as a demo version of a guest’s visit.

2024 204

2024 Social Media Customer Experience Events 204

Modern Restaurant Management

APRIL 11, 2024

Similarly, Taco Bell Cantina is also reinventing its dining journey by offering a shareables section on its menus, showcasing local artwork, opening kitchens, and serving alcoholic drinks like twisted freezes. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 185

2024 Customer Experience Compost Loyalty Program 185

7 Shifts

AUGUST 12, 2021

Data acquired about your actual consumers can be used in both online and offline marketing campaigns. Consider online marketing for restaurant engagement to be a long-term commitment. Email marketing allows restaurants to notify their consumers about current promotions and serves as a branding strategy. Online Delivery.

Marketing 398

Marketing Loyalty Program Email Marketing Social Media 398

7 Shifts

AUGUST 12, 2020

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

Online Ordering 215

Online Ordering Customer Service Website Management Food Order 215

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 186

Front of House Mobile Ordering Customer Service FOH 186

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Modern Restaurant Management

FEBRUARY 10, 2023

Most diners now discover new dining places online. Why You Need a Restaurant Website Digital marketing is crucial to restaurant growth because most diners aren’t just looking up information on your website, they’re also examining your menu online. Online ordering Delivery and takeout have risen since the pandemic.

Social Media 192

Social Media Mobile Ordering Email Marketing Online Ordering 192

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Restaurant managers also either oversee or directly respond to online reviews. General maintenance Restaurant management requires being ever-present and extremely attentive. This goes far beyond training during the first week.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Modern Restaurant Management

NOVEMBER 7, 2023

The landscape of digital marketing is constantly evolving, presenting both challenges and opportunities for restaurant operators. That’s because 41 percent of people prefer to order food online rather than in-store. But there are a few things to consider that can make a difference in driving impact for your business.

Marketing 199

Marketing Social Media SEO Front of House 199

Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And the numbers don't lie: at SpotOn, our restaurant clients found that by adding three handheld devices, they can serve 5+ additional tables per day. And that's not all. Go Digital. Optimize Your Menu.

Loyalty Program 193

Loyalty Program Online Ordering Social Media Mobile Ordering 193

Modern Restaurant Management

FEBRUARY 7, 2024

According to a National Restaurant Association Show presentation, Gen Z consumers care more about authenticity, convenience and aesthetics than price value. It’s all about creating a menu that serves as a cultural dialogue between the chef and the consumer and provides an experience that is both educational and delicious.

Social Media 193

Social Media Customer Experience Influencer Dine-in 193

7 Shifts

AUGUST 24, 2022

A rise in third-party ordering and delivery coupled with mobile ordering and contactless pickup means fewer and fewer guests are even making their way to a counter where they can consider leaving a tip. And for those who do show up in-person at a quick-serve restaurant , they're paying in cash less than one-third of the time.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

7 Shifts

DECEMBER 18, 2019

With proper plating and presentation, just about any meal can be Instagrammable! Offering a discount for college students who present their student IDs provides extra incentive to take a lunchtime study break at your restaurant. Create a content competition User-generated content ( UGC ) is massively popular among the college crowd.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

SEPTEMBER 21, 2021

From an operational standpoint, customization can be challenging – especially with digital orders. When dining in-person at our restaurants, our bowls create a physical limit on how many ingredients our guests can put in a meal, but online ordering removes that limiting factor. One team member assembles the order.

Dietary Restrictions 185

Dietary Restrictions Online Ordering Customer Experience Fast Casual 185

Social Hospitality

JULY 5, 2019

Even if your restaurant is well established, you have to keep up with current marketing trends in order to remain competitive. Post ‘drool-worthy’ pictures of dishes served at your restaurant. Put an “Order now!” ” button that redirects people to your online ordering website, for example.

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

7 Shifts

JANUARY 7, 2021

Your marketing plan is your year-long guide to seek opportunities in public holidays and cultural events; it’s your marketing budget that will help reduce risk and minimize overspending; it’s your insights into customer behavior and trends; it’s your pièce de résistance to serve up a great experience and achieve your financial targets.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

SEPTEMBER 24, 2020

According to Morgan Stanley estimates, online delivery is set to grow from $260 billion in 2017 to $325 billion in 2020 – and possibly $470 billion by 2025. And be sure to include napkins with every order to promote good hygiene. Off-premise dining was already on-trend in the restaurant industry well before COVID-19.

Coupons 238

Coupons Social Media 2025 Online Ordering 238

Modern Restaurant Management

AUGUST 12, 2021

When the pandemic hit and indoor dining was prohibited, the demand for online ordering, curbside pickup and drive-thru usage skyrocketed. As QSRs continue to evolve their technology capabilities, it’s important to look beyond the obvious options, like mobile app ordering and online delivery. AI Voice Automation.

Employee Relations 193

Employee Relations Customer Experience Customer Service Mobile Ordering 193

SpotOn

MAY 21, 2024

If your restaurant serves 4th-of-July-specific food, like barbecue, soul food, ice cream, or burgers, the holiday weekend presents an excellent opportunity to showcase these items and bring in guest traffic with food deals and limited-time offers. Online ordering deals Online orders can be a valuable revenue stream for restaurants.

Specials 52

Specials Online Ordering Seasonal Menu Social Media 52

Goliath Consulting

DECEMBER 23, 2021

Devices such as the Oculus VR allows users to have a digital and physical reality while they play video games with their friends and chat online. According to Steve Simoni, Chipotle has created a virtual restaurant inside the online game platform, named Roblox, to give away $1 million in free burritos. Meta Restaurants.

Social Media 158

Social Media 2014 Customer Experience Online Ordering 158

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This shift has revolutionized how restaurants operate and present them with new growth opportunities. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

MARCH 31, 2021

The pandemic has required many facilities in the service industry to pare down the number of guests they can serve in public spaces simultaneously — but that doesn’t mean they must forfeit on establishing personal connections. The Human Touch.

Customer Service 186

Customer Service Customer Experience Online Ordering Hospitality 186

The Rail

JANUARY 13, 2023

2 - Present Your Products as an Upgrade. Therefore, you should pay just as much attention to detail in presentation as you do for the ingredients. Consider serving drinks in elegant glasses and serving them with an aesthetically pleasing display, to create an experience your guests are willing to pay more for.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

Goliath Consulting

MAY 19, 2020

Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2). A workplace food program that brings in a different pop-up restaurant to serve as the office lunch vendor each day. Foodsby (6). Foodee (7, 8).

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Restaurant Clicks

NOVEMBER 22, 2021

The menu has plenty of Mexican favorites like made-to-order guacamole and tacos, but you’ll see a lot of regional dishes from Chiapas that are sure to wow your taste buds. That said, definitely order guacamole with homemade chips to start! Order Online. Order Online. Order Online. Order Online.

Seasonal Menu 130

Seasonal Menu Online Ordering Fine Dining Food Order 130

Restaurant Clicks

DECEMBER 3, 2021

Choices include crispy shrimp, teriyaki chicken, and mixed tempura, all served with gyoza, a California roll, and your choice of fried rice or white rice. Order Online. They use the freshest ingredients to make all their delectable dishes, paying careful attention to presentation and taste. Order Online.

Fast Casual 109

Fast Casual Fine Dining Online Ordering Seasonal Menu 109

Restaurant Clicks

OCTOBER 27, 2021

Everyone at some point needs a pizza, so if you find yourself in Miami searching for a pie, this ultimate list comprises the best spot of where to order pizza in Miami. Order Online. Order Online. The restaurant serves modern Italian cuisine and specializes in pizza. Order Online. Order Online.

Online Ordering 109

Online Ordering White Paper Food Order Seating 109

Restaurant Clicks

NOVEMBER 5, 2021

Rainy grey days are a constant Seattle backdrop and could be the source of the emotional angst so present in grunge culture, which originates in Seattle. Seattle’s brunch spots serve food on par with the quality of their coffee and offer a variety of excellent dining experiences to bring sunshine to your mornings, even when cloaked in grey.

Café 136

Café Online Ordering Seasonal Menu Back of House 136

MadMobile

APRIL 26, 2023

By seamlessly integrating online and offline channels, this strategy is creating a more personalized and convenient experience for consumers. It includes online shopping and in-store pickups, and enables food ordering for takeaway and delivery. This makes it easier for customers to find and purchase products or food.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98