Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. Daily specials. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JUNE 24, 2021

Can they read about weekly specials or see photos of your most popular dishes? Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Mobile-Friendly Options – online menus, reviews, ordering, reservation options, etc.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Squirrel Systems

FEBRUARY 28, 2024

For instance, a customer who frequently orders vegan dishes might appreciate a discount on the new vegan menu items. Mobile Integration Integrating loyalty programs with a mobile app can enhance customer engagement. Mobile Integration Integrating loyalty programs with a mobile app can enhance customer engagement.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Modern Restaurant Management

APRIL 20, 2022

Japan is another nation that embraced restaurant automation early and still does through its conveyor belt sushi lines that deliver small plates of food around to seated customers. Order-Only Automats: Pros and Cons. These machines allow customers to order food without talking to anyone until the moment of collection.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Mad Mobile

MAY 22, 2024

It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention. Mobile-first is a must Mobile access isn’t just a trend for Millennials and Gen Z. It’s a necessity.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Restaurant365

JANUARY 27, 2022

While many restaurants offer touchless menus as a simple replacement for a paper menu, with orders made with a server at the table, some digital menu tools have added more advanced features such as pre-ordering before diners arrive at a restaurant, ordering through the digital menu, and payment processing. Streamline Operations.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Open for Business

JULY 7, 2023

In addition to rewarding purchases, customers can use the mobile app to skip lines during order pickups and gift goodies to friends and family. Membership includes invites to special members-only events. Flour Bakery launched a bespoke app-based loyalty rewards program to compete with Dunkin’ Rewards.

Loyalty Program 78

Loyalty Program Point of Sale Social Media Mobile Ordering 78

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Specialized Marketing.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

MadMobile

AUGUST 11, 2022

What’s going to make your restaurant special? This allows guests to order independently and include any modifications or add-ons they’d like, driving up to 30% higher check sizes. Orders and payments can be taken in line, online, or curbside. There are numerous ways to order food and drinks at these establishments.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Open for Business

NOVEMBER 21, 2022

To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) It also lets them easily find a time, dining experience , and type of seating that works for them. Invite them to special events you know suit their tastes.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Cheetah

SEPTEMBER 29, 2020

We look at pricing, ease-of-use, special features and everything else you need to know before choosing the one that’s right for you. Pros: Credit card transactions while offline Search function Full visual of tables/bar seats. In an old article, we looked at two big POS players on the market. All POS Systems Overview. for bartenders).

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Squirrel Systems

AUGUST 23, 2021

Mobile POS is providing servers and front-of-house staff with mobile devices capable of running your POS, freeing them from non-productive tasks to do the high-impact work that drives revenue for your business. That’s what mobile POS can bring to your operation. The capabilities don’t end there. Increase efficiency.

POS 52

POS Mobile Ordering Front of House Back of House 52

Restaurant Clicks

DECEMBER 3, 2021

Watawa is an excellent option for a multicourse dinner, but they also have great lunch specials daily with discounted prices on two or three-roll selections that come with a soup or green salad. Bai Sushi is a casual and affordable 20-seat restaurant, offering innovative sushi and Japanese cooked dishes with a “new-wave” concept.

Fast Casual 109

Fast Casual Fine Dining Online Ordering Seasonal Menu 109

Apicbase

MARCH 28, 2024

This person organises tickets and checks orders are going out correctly. Behind – for safety to let someone know where you are All day – the total number of current orders for a menu item. Ticket time is the time it takes to deliver an order to a customer from when it was placed. For example, “You have three chicken all day.”

Back of House 52

Back of House FOH BOH Front of House 52

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Make it clear, easy to read, and mobile-device friendly.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment.

Fast Casual 159

Fast Casual Customer Experience Point of Sale Fine Dining 159

7 Shifts

SEPTEMBER 19, 2023

Appendix *Industries in the Food Services and Drinking Places subsector prepare meals, snacks, and beverages to customer order for immediate on-premises and off-premises consumption. There is a wide range of establishments in these industries. The industries in the subsector are grouped based on the type and level of services provided.

Customer Service 396

Customer Service Mobile Ordering 2022 2020 396

The Restaurant Times

DECEMBER 28, 2020

Loyal customers tend to order and spend more and are good for the business. Make sure you don’t make your customers wait too long to be seated, or served. Train your staff to be hospitable and welcoming in little ways like greeting the guests when they walk in and seating them. Effective Online Marketing.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Mad Mobile

MARCH 8, 2024

In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. Giving your servers access to iPad-based ordering systems is one of the most effective ways to streamline workflows on the floor. Your team needs to have a clear view of orders coming in so they can fulfill them accurately.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

7 Shifts

OCTOBER 26, 2023

But the recovery thus far is a testament to the resilience of the special industry. Some provide only food and drink; others provide various seating space combinations, waiter/waitress services, and incidental amenities, such as limited entertainment. There is a wide range of establishments in these industries.

Employee Relations 221

Employee Relations Mobile Ordering Customer Service Download 221

7 Shifts

JUNE 4, 2021

You can also be sure that you're not under ordering, which may force you to ‘86 a top menu item and leave customers upset in the process. Knowing how many seatings you're getting out of the tables you have gives you insights into everything from your operating hours, staff, and efficiency in the kitchen. How to calculate it.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

MBB Hospitality

APRIL 21, 2022

Food trucks don’t have traditional indoor seating, their customers order their food and take it to go. Food trucks were also great with their happy hour specials. Many creative food truck owners put together to-go happy hour specials that helped them get by. Limited Customer Contact With Online Orders.

Food Truck 52

Food Truck Mobile Ordering Food Website Management 52

7 Shifts

SEPTEMBER 6, 2022

Adults are always tired, so if you park a mobile concept serving caffeinated beverages (especially near colleges and offices), customers will certainly come. After the clock hits 5 pm after a long day at work, a mobile truck serving up happy hour is precisely what people want to see. Mobile milkshake machine. Fried rice.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Sling

SEPTEMBER 23, 2021

Guests are seated and served in total darkness. Sur un Arbre Perche (French for ‘On a Perched Tree’) in Paris, France seats guests in a swing for the duration of their stay. Have you ever wanted to enjoy a meal while seated at the base of a waterfall? Guests are seated individually in “flavor concentration booths.”

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Apply operational changes in order to maintain social distancing for customers ordering takeout. Design a process to ensure guest separation while they are waiting to be seated.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

The Restaurant Times

MARCH 8, 2023

Fast food is fast because it cooks quickly, is easy to order, and requires little to no preparation time. Fast food restaurants typically have a small menu, cook their food in bulk in advance and keep it hot, finish and package it to order, and offer takeout, though seating may be available.

Fast Casual 52

Fast Casual Casual Food Fine Dining 52

Culinary Digital

AUGUST 10, 2021

Things have changed, where restaurants make dining rooms adaptable features through steps like adding seating times and dividers to define personal space better. Meal delivery programs are increasing to provide seniors with hospitality-style dining with room service and mobile delivery carts.

Dine-in 52

Dine-in Kitchen Safety Food Safety Mobile Ordering 52

EATER

AUGUST 31, 2022

Justice asked her Instagram followers what they wanted to see at HAGS, and responses piled in: soft lighting, calming music, seat warmers. The locks can be used by people with a limited mobility range from their upper body. She began to wonder: When it comes to the bathroom, what else am I not thinking about?

Fine Dining 144

Fine Dining Brewery Kitchen Safety Small Business 144

Open for Business

MAY 19, 2023

Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Instead, they show orders on a screen and can even help manage how meals are coursed out. Inventory management software updates stock levels based on POS data on what guests order.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

EATER

MAY 5, 2021

Even FastPass+, the complimentary system that allows guests to “reserve” spots in line in order to breezily board rides like Splash Mountain, is still paused, with queues operating first-come, first-served for the first time since the late 1990s — allowing for a level of park spontaneity we haven’t seen in years. Staying on Property.

Mobile Ordering 98

Mobile Ordering Hotels Reservations Outdoor 98

Ken Burgin

JUNE 16, 2020

When we give something, whether it is information, food, money or whatever, the other party feels compelled to give back equitably what you have given in order to cancel out the obligation. You are more likely to ‘order up’ from the menu. You are more likely to ‘order up’ from the menu.

Influencer 97

Influencer Mobile Ordering Book Customer Service 97

Takeaway Solutions

JANUARY 10, 2019

With the rise of online and mobile services, industries across the board are adapting to the needs of introverts and the restaurant world is ready to do the same. The loud talkers, the special requester, the big groups and the quiet dates. But this isn't always the right move for every customer.

Customer Experience 47

Customer Experience Seating Online Ordering Mobile Ordering 47