7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. Order Cleaning Supplies such as disinfectant, paper products, mop heads, and floor cleaner The staff at Ruby's Cafe in New York City, a 7shifts' customer Optimize Your Labor ?? Winterize Your Patio Seating ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

OCTOBER 21, 2021

Get it wrong—with a menu that doesn't fit the ambiance or pricey dishes not suited for the clientele—and would-be regulars will at best feel confused and at worst never return. Restaurant concepts define the overall theme or idea behind a restaurant, including cuisine, service style, music, and menu design. Menu design.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

7 Shifts

JULY 16, 2021

Create a Menu. Do they have indoor seating or are they takeout-only? This includes but is not limited to your equipment, permits, menu, and marketing. Seating capacity. Expected menu prices. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Also consider sending an Announcement to your team about the grand reopening, the menu, and what they can do to prepare. You can book online or give us a call. Set a budget ??

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

JUNE 27, 2022

Regardless of whether this is proper dinnertime etiquette, the truth is that most people can pull out their smartphone to read through your menu just as easily as perusing a physical menu. Here are five reasons why you should stick with QR code menus instead of pulling those plastic menus out of storage.

Online Ordering 203

Online Ordering Customer Service Fast Casual Recycling 203

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. Also, menus largely went digital, and more restaurants have since adopted digital menu managers as a way of life.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

7 Shifts

AUGUST 18, 2021

Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online. Providing Accurate Online Information.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

MARCH 13, 2024

Establishments are grappling with a complex crisis characterized by empty seats in dining areas and behind the scenes, where a shortage of skilled workers is keenly felt. Reduced staff can result in longer wait times, decreased service quality, and, in some instances, limited operating hours or menu options.

Loyalty Program 196

Loyalty Program Customer Service Customer Experience 2024 196

7 Shifts

JANUARY 31, 2024

Restaurant managers also either oversee or directly respond to online reviews. One other way you may need to manage inventory is with menu planning. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. But smaller restaurants also have to worry about keeping the budget intact.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Online Restaurants Advertising Ideas. Hang Your Restaurant's Menu in The Window. Display your restaurant's menu in the window by the front door, or by the entrance of the restaurant.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JANUARY 11, 2024

A customer will complain, the expo line will get backed up, a server may fall and drop an order. Another area is to keep an eye on the menu. If you have a large menu with a bunch of items, consider consolidating it to what is trending. Having a large menu puts added pressure on the kitchen and servers.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

FEBRUARY 2, 2024

WiFi connectivity is also crucial for operational management and enhancing the customer experience, allowing patrons to interact digitally with the restaurant for orders, payments, and feedback. This data can be used to make informed decisions about staffing, menu changes, and promotional offers.

Operations 189

Operations Front of House Customer Service Kitchen Safety 189

7 Shifts

FEBRUARY 15, 2024

By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. Feedback and review management tools An establishment’s online presence can be its greatest asset or its greatest liability.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 15, 2024

By understanding when your customers come and go, what they do and don’t order, and what specials worked and which ones didn’t, you can better tailor your offerings and calibrate your staffing. Feedback and review management tools An establishment’s online presence can be its greatest asset or its greatest liability.

Inventory 195

Inventory Bar Management Management 195

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. Take advantage of the software’s assignment recommendations to maximize seats. Digital ordering is a simple way to allow each server on your team to get more done in less time.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

JANUARY 6, 2022

Online Ordering: How Gift Cards are an Essential Piece of the Process. As the public has gotten used to the prevalence of curbside pickup and delivery, restaurants who do not offer online ordering may find they are struggling more to generate business. Meet your customers where they are this year: online.

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

7 Shifts

MARCH 20, 2020

There are more diners, takeout methods, and ordering platforms than ever before, so here are the steps you should take to get more orders during the COVID-19 pandemic. Order Takeout Supplies You won’t be needing glasses, ceramic plates, or silverware for a while. Condiment packets.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. Social distancing and protective equipment ?? Employee health assessments ???

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. Digital ordering channels are vital for your restaurant’s success in 2021. Digital ordering channels are vital for your restaurant’s success in 2021. and up to 53.9

Ordering 226

Ordering Mobile Ordering Online Ordering Email Marketing 226

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Food A guest doesn’t like their order If a guest’s order isn’t what they expected, ask for more information.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Modern Restaurant Management

AUGUST 3, 2022

David Portalatin, NPD Food Industry Advisor and author of Eating Patterns in America, said there are three ways consumers are responding higher menu prices: they trade down to lower-priced items; cut back on the number of items ordered; or reduce restaurant visits altogether. percent off their next online order in the month of June.

Social Media 180

Social Media Loyalty Program Online Ordering Pricing 180

Modern Restaurant Management

JULY 20, 2021

It is a constant balancing act to maintain an optimal turnover rate—one that is long enough to allow guests to enjoy their dining experience and not feel rushed, yet short enough to maximize revenue and ensure new parties don’t have to wait a long time to be seated. It’s dining, on demand. 1 +1 + 1 Is More Than 3.

Dietary Restrictions 197

Dietary Restrictions Customer Experience Dine-in Technology 197

Modern Restaurant Management

JULY 11, 2023

Customers could find menus online, earn rewards and pay their checks — all with a simple scan. Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations.

Customer Experience 126

Customer Experience Ordering Customer Service Online Ordering 126

Modern Restaurant Management

JUNE 10, 2021

Bypassing third-party fees means Southwest can pass cost savings along to the consumer, which is analogous to what some restaurant brands are already offering with a best price guarantee on the menu for booking direct. Real Estate. Will the restaurant industry learn from these cautionary insights?

Airlines 197

Airlines Point of Sale Consumer Goods Hotels 197

Restaurant Clicks

NOVEMBER 24, 2021

The menus place a focus on locally sourced seafood. You can make reservations for small parties online by visiting the restaurant’s website. The Gold Room can seat a fourteen-person dinner for up to 14 or a lounge-style party for thirty guests for private dining. Order Online. Order Online.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! I ordered the Bluefin Tekka Don, bluefin tuna sashimi on a bed of sushi rice, for an entree. Other popular menu items include the spider roll and the Boston roll. Order Online.

Online Ordering 109

Online Ordering Seasonal Menu Reservations Front of House 109

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. restaurant operators think the availability of seating on a sidewalk, parking lot, or street will become more common within their segment this year.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

AUGUST 3, 2020

Masks and distanced seating are great short-term adaptations to the current climate but restaurants must work toward returning to full capacity. While it may seem like restaurants can survive and return to normal with band-aid solutions like masks and distanced seating, this is not the case.

Technology 180

Technology Consumer Goods Customer Experience Seating 180

Modern Restaurant Management

FEBRUARY 12, 2021

As a restaurant owner, you’ve put some serious thought into your interior design, menu development and ambience creation to make your guests feel comfortable and attract more people to visit. Represent the whole menu. Implement an online reservation system. Single-use or sanitized menus.

Design 208

Design Online Ordering Mobile Ordering Reservations 208

Modern Restaurant Management

JUNE 11, 2020

” In order to bring back the customer base, neighborhood restaurants will have to reconcile with real concerns over safety and sanitation, while still providing a great dine-in experience. While having to reduce the number of seats is never ideal for a restaurant, many states are requiring it. No Menu Sharing.

Customer Experience 206

Customer Experience Dine-in Food Safety Kitchen Safety 206

SpotOn

FEBRUARY 14, 2024

People want the best food menu items that match their taste, all without doing the extra research on whether a restaurant can serve their food to go. That's why more restaurants are offering online ordering options like takeout and delivery for breakfast, lunch, and dinner. Order one of their classic sandwiches or a St.

2024 52

2024 Online Ordering Food Order Delivery 52

Restaurant Clicks

DECEMBER 13, 2021

Perched on a corner at Adelphi Street and Lafayette Avenue, Olea sits under a beautiful canopy of trees that make the outdoor seating a pleasant experience. Outdoor seating is weather-dependent, though, but some of the structures have infrared heaters to keep you warm. Order Online. Colonia Verde. Make a Reservation.

Seasonal Menu 129

Seasonal Menu Website Management Outdoor Reservations 129

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 197

2021 Fast Casual Online Ordering Consumer Goods 197

Modern Restaurant Management

MAY 7, 2020

Since the start of the crisis, restaurants affected by mandatory closures have pivoted to delivery and takeout to sustain their businesses, with nearly half of Americans willing to leave home to purchase restaurant meals as long as there is a low or zero-contact way to pick up the orders. Revisiting Tech Stacks to Connect Data.

Food Safety 192

Food Safety Mobile Ordering Front of House Seating 192

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 100

Catering 2024 2023 Guest Recovery 100