Modern Restaurant Management

MARCH 7, 2025

Picture this: You’re at self-checkout where you just scanned, bagged and paid for your own groceries when the screen asks, “Would you like to leave a tip?” Tipping expectations have skyrocketed, and consumers are pushing back. Restaurants must rethink their approach to tipping to retain staff and keep customers happy.

Tip Distribution 251

Tip Distribution Front of House Customer Service Back of House 251

7 Shifts

SEPTEMBER 10, 2021

Tipping practices are in constant conversation in the restaurant industry. Attempts have been made to eliminate tipping altogether, but many restaurants ended up reverting back to a traditional tipping system. Tip pooling is another way that restaurants have changed up the system to make it fairer for everyone involved.

Tip Distribution 370

Tip Distribution Management Management Back of House 370

Modern Restaurant Management

OCTOBER 5, 2021

Without enough workers to meet diner demand, many restaurants have reduced operating hours and rely on overburdened staff, harming employee satisfaction and reducing critical staff loyalty. When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

JUNE 18, 2021

Even before the pandemic, there was a growing trend for the food distribution system to move from global to local. Here are 10 tips for promoting sustainability in the food industry. This means embracing sustainable food production, processing, distribution, consumption, and waste management. Manage the Packaging.

Sustainability 508

Sustainability Tip Distribution Food Food Supply 508

Modern Restaurant Management

APRIL 9, 2020

It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Others may have decided to shutter operations altogether. Share Guidance.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. An inventory management system with automated restocking alerts keeps your stock levels in check. Too many missed reservations?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business. Two primary methods are involved.

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Front of House BOH Back of House 2023 428

Modern Restaurant Management

OCTOBER 24, 2024

” Additionally, you will speak to or put in place written policies around employee and manager expectations and a code of ethics. Workers – 40 points To address employee concerns, you will be asked to discuss pay structures and scale, benefits packages and distribution and speak to the health and safety of your operation.

Certification 221

Certification Fast Casual Front of House Sustainability 221

Modern Restaurant Management

AUGUST 27, 2020

How the changes operators make now to survive the pandemic will continue into the future for the industry’s success. Looking ahead, restaurants need to be reevaluating all decisions and asking if operations can be done differently with the hopes of doing it better.

Tip Distribution 535

Tip Distribution Front of House Leadership Restaurant Law 535

Modern Restaurant Management

SEPTEMBER 30, 2022

You became a manager to build an effective team and connect with your guests. Behind the scenes, managers spend countless hours dealing with tip distributions, creating weekly schedules in spreadsheets, and doing the dreaded payroll twice a month. But you didn't sign up for all the time-consuming back-office work.

Technology 493

Technology Front of House Tip Distribution Back of House 493

Modern Restaurant Management

FEBRUARY 22, 2023

Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. Hires are often not made by corporate staff but by front line managers at individual restaurants. What do you see as key challenges of restaurant hiring right now?

Hiring 520

Hiring Recruiting Tip Distribution Small Business 520

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. This balance between automation and data-driven tools makes operations smoother and more efficient.

POS 78

POS Operations Online Ordering Mobile Ordering 78

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

NOVEMBER 28, 2023

Despite those impending difficulties faced, there are steps that restaurants can take to ensure they are positioned in the best possible way heading into 2024 by following these simple, yet effective, tips. This means it is key to provide all open locations are distributed with the right supplies to run day-to-day operations.

Supplies 275

Supplies Tip Distribution Food Supply Management 275

7 Shifts

JULY 22, 2022

Here’s how 7shifts team management platform can help you turn your best summer ever. Tip Pooling overview. With more customers dining inside and out on the patio this season, you need the ability to create custom tip pools that fit your restaurant’s needs. Task Management. Event management. Staffing for summer.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Utah is now the second state (after California) to adopt legislation permitting microenterprise home kitchen operations. Legislation.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Modern Restaurant Management

APRIL 8, 2022

Owners and managers who've experienced a broken-down machine or reduced production all too keenly feel the urge to ensure their ice maker is operating at peak performance, especially in the season when they need it most. Step 1: Ice Management. Another pro tip is to keep shoveling the ice forward in the bin.

Back of House 474

Back of House Tip Distribution Small Business Management 474

7 Shifts

FEBRUARY 16, 2024

That's why we created free templates to help you manage your restaurant team. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Spend less time scheduling and more time managing your restaurant.

Tip Distribution 397

Tip Distribution Download Reference Training 397

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Read the first part, here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. Click here to read more tips to help your business get through the pandemic from a financial point of view. and Canada.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Lavu

MAY 16, 2025

Managing payroll in a fast-paced restaurant environment isnt just about cutting checksits about accuracy, compliance, and keeping your team satisfied. Yet, restaurant payroll management often comes with challenges like time tracking errors, tax issues, and inconsistent scheduling. compared to in-house systems.

Tip Distribution 78

Tip Distribution Management Management Cash Management 78

Modern Restaurant Management

OCTOBER 5, 2020

How can management help those who head out on vacation to return healthy and keep them from possibly infecting other staff and guests? These seven tips can help ensure employees and guests are protected when employees return from vacation: Follow Official Guidance. Keep Disclosures Confidential and Apply All Policies Consistently.

Employee Relations 547

Employee Relations Restaurant Law Uniforms Travel 547

Lavu

NOVEMBER 29, 2024

Managing payroll manually in restaurants is time-consuming and error-prone. Payroll automation solves these issues by streamlining tasks like tracking hours, distributing tips, and ensuring compliance with labor laws. Here’s why it matters and how to get started: Key Benefits : Automatically tracks hours, tips, and shifts.

Tip Distribution 78

Tip Distribution Restaurant Law Employee Relations Cash Management 78

Modern Restaurant Management

APRIL 7, 2020

Pro tip: having a PR crisis plan in place is vital as a crisis situation can easily arise! When it comes to doing business in this crisis, here are just a few of the tips and innovations we’ve seen or suggest for our clients – most are relatively easy to adapt and deploy. Now is the time to do it.

Marketing 507

Marketing Tip Distribution Loyalty Program Mobile Ordering 507

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Mobile Ordering 494

Mobile Ordering Webinar Loyalty Program Online Ordering 494

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. But it isn’t simple.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Front of House 418

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Travel Safe features are available in all 49 markets where Tripadvisor operates.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

DECEMBER 21, 2023

Ahead of 2024, we will share the all-too-common disasters that can strike restaurants from fires to civil unrest to water damage with pragmatic and proactive tips that can help curb the repercussions. Manage Access to Keys : Only distribute exterior-door keys to employees who must have access.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

Restaurant Business

NOVEMBER 28, 2022

Restaurants have long depended on operational processes running like a well-oiled machine to keep service seamless for customers. Quality customer service Operational delays can undercut customer satisfaction on multiple levels. The pressures have reached an apex as current labor challenges leave many restaurants with skeleton staffs.

Customer Service 246

Customer Service Tip Distribution Hiring Customer Experience 246

7 Shifts

JUNE 3, 2022

73% of those employees still receive tips. Implement a tip pool. Tip pooling is another way that restaurants are changing up compensation more fair across the board. A tip pool eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

NOVEMBER 14, 2023

Text message surveys offer a convenient and real-time method to gather this valuable input, and in this guide, we'll explore their importance and implementation for improved operations. Restaurants and bars can use it to identify areas needing enhancement, adapt to changing trends, and refine operations.

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Bar Tip Distribution Customer Experience Customer Service 364

Modern Restaurant Management

MAY 21, 2021

They can also offer small tips and tricks they found through the process that could save you time, money and stress. These veteran owners will be able to offer ideas on shortening timelines, facilitating the opening process and improving overall restaurant operations. HVAC installed with duct stubbed in (no distribution).

Franchising 508

Franchising Franchise Tip Distribution Design 508

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead.

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

SEPTEMBER 15, 2020

The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs. TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. NAB Acquires SALIDO.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Lavu

MARCH 13, 2025

Get Free Payroll for Restaurants and simplify payroll management effortlessly. Handling fluctuating hours, tip tracking, and compliance can be complex, but Lavu Payroll offers a cost-effective solution. Reduce errors, save money, and streamline operations with our easy-to-use payroll system designed for restaurants.

Tip Distribution 78

Tip Distribution Employee Relations POS Restaurant Law 78

7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Doing payroll," or “running payroll,” encompasses the following: Calculating how much money (including tips) your business owes employees and contractors during a specific pay period. After tips, Max makes the state minimum wage of $10/hour.

2021 370

2021 Tip Distribution Restaurant Law Insurance 370