Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. Shepherd is President of CCSales Pro, a company he created more than a decade ago to train sales reps for success in merchant services.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Modern Restaurant Management

DECEMBER 1, 2020

And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim. Below, we’ll explore three steps to building relationships and an effective customer loyalty program. First, consider adopting a touchless loyalty system. McKinsey & Co.

Loyalty Program 199

Loyalty Program Customer Experience Point of Sale Employee Relations 199

7 Shifts

DECEMBER 17, 2020

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? Customer loyalty is formed with positive experiences.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Culinary Cues

AUGUST 28, 2020

Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. Work at it, train for it, stand behind it, and make a difference. INVEST IN TRAINING. This is not the time to cut back on training. HOSPITALITY FIRST. How do you make it come alive with hospitality?

Social Media 438

Social Media Communication Loyalty Program Training 438

7 Shifts

SEPTEMBER 15, 2021

It's a tactic that can also take multiple forms, such as suggesting a limited special burger to someone who orders the usual signature every time. Compared to going through the specials to every guest or blasting all online orders with an offer, these personalized approaches are favorable. Have a new special with an awesome pairing?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Modern Restaurant Management

NOVEMBER 30, 2023

Advanced POS systems can monitor that inventory in order to track expenses, identify underutilized ingredients and craft special dishes around them, not only minimizing waste but also adding menu diversity. By delving into order histories and discerning customer preferences, operators can devise targeted loyalty initiatives or discounts.

POS 116

POS Operations Loyalty Program Seasonal Menu 116

Squirrel Systems

MAY 3, 2024

Training staff to be multi-skilled to handle multiple roles during less busy times can also increase productivity and reduce the need for a larger workforce. Increase Sales of High-Profit Items Training your staff to understand the profit margins of different dishes and suggestively selling high-margin items can significantly boost profits.

Pricing 98

Pricing Loyalty Program Waste Social Media 98

Modern Restaurant Management

MAY 20, 2022

In late February, a marketing team member was training a coworker on how to send five winners of a “Free Bowls for a Year” drawing their notifications at once instead of one at a time. " Boyce explained TMAD's loyalty program has a lot of data and that loyalty guests spend 16-19 percent more than non-loyalty guests. "In

Email Marketing 182

Email Marketing Loyalty Program Point of Sale Download 182

Lavu

NOVEMBER 17, 2023

Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. Offering a variety of menu options like prix fixe menus, chef’s specials, and limited-time offers can also drive sales and boost profits.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. AI is a program developed by humans to respond to a set of instructions under specific environments. AI-based robots cook your food and deliver meals on time without missing a beat.

Front of House 199

Front of House Mobile Ordering Loyalty Program Back of House 199

Mad Mobile

JUNE 7, 2024

However, modern bar POS systems can create customer profiles from the swipe of a credit card or when guests sign up for your establishment’s loyalty program. Consider this… Bar POS systems track a wide variety of data points about each and every customer who swipes a credit card or joins a loyalty program.

POS 40

POS Bar Loyalty Program Point of Sale 40

Open for Business

JUNE 30, 2023

Done well, building a brand creates an emotional connection with guests before they step foot in a restaurant and builds long-term loyalty that keeps them coming back. Establishing a loyalty program can be a large part of a restaurant’s brand. Understanding your restaurant’s brand can bring in more loyalty.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. List all daily specials and offers. Are your customers dining in honor of a special occasion? Digital Loyalty. The same goes for regulars, recognize that they're coming back for more!

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

The Restaurant Times

DECEMBER 28, 2020

Train your staff to be hospitable and welcoming in little ways like greeting the guests when they walk in and seating them. Interacting with guests is an integral part of etiquette training, and you must make sure that your waiting staff is fully trained before they begin waiting tables. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Restaurant365

APRIL 20, 2022

Building a customer retention program is important for improving the lifetime value of current customers, which can make up a large portion of your restaurant’s revenue. And as an added bonus, customer loyalty helps bring in new customers since happy customers are more likely to recommend your product or service to others.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Restaurant Technology Guys

AUGUST 22, 2022

Join Jeremy and Paytronix CEO Andrew Robbins where they talk about customer loyalty, how it goes well beyond rewards programs, and why many restaurants still have a hard time today creating personalized experiences for guests. A formally trained Continue Reading. The post 153. Restaurant Technology Guys Podcast Ep.

Technology 85

Technology Loyalty Program Leadership Customer Experience 85

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. There's no denying that manual restaurant reporting can be time-consuming. However, new technologies have made restaurant reporting much easier.

Point of Sale 187

Point of Sale POS Download Loyalty Program 187

Squirrel Systems

MARCH 3, 2024

Training staff to be multi-skilled to handle multiple roles during less busy times can also increase productivity and reduce the need for a larger workforce. Increase Sales of High-Profit Items Training your staff to understand the profit margins of different dishes and suggestively selling high-margin items can significantly boost profits.

Pricing 52

Pricing Loyalty Program Waste Social Media 52

Open for Business

NOVEMBER 21, 2022

Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. It can sync with a loyalty program. Daily specials. Employee training software. Training new people can be both labor-intensive and time-consuming. Allergy-friendly menu.

Technology 147

Technology Front of House Back of House Online Ordering 147

Lavu

OCTOBER 13, 2023

Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. Improve kitchen efficiency: Optimize kitchen operations by organizing workstations, implementing efficient food prep processes, and cross-training kitchen staff to handle different tasks.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Mad Mobile

FEBRUARY 16, 2024

By scanning codes with a smartphone, customers are taken to your digital content instantly — be it menus, special offers, or even your social media pages. Educate your staff : Train your staff in how the QR code system works so they can assist customers if needed. They can link to special deals, event tickets, or limited-time offers.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

The Rail

JUNE 5, 2023

Even simple changes, like offering gym memberships and childcare services, can make a huge difference to the maître d and sous-chefs that make the dining experience special. Classroom Training : Classroom training can be particularly effective if staff need to be re-trained.

Kitchen Safety 52

Kitchen Safety Loyalty Program Food Safety Front of House 52

Clover - Restaurants

APRIL 25, 2024

In fact, we’ll tell you why sharing your secret sauce can even be a key to customer loyalty. To serve as training: Using detailed recipe cards help new hires avoid making errors and gain confidence more quickly. Read on to learn about how to create recipe card templates that maximize both employee efficiency and customer satisfaction.

Design 52

Design Loyalty Program Social Media Allergens 52

MBB Hospitality

NOVEMBER 15, 2023

Regularly reviewing vendor contracts and negotiating based on your volume and loyalty can significantly lower the cost of goods sold (COGS). Train your staff to understand these margins as well, so they can effectively upsell higher-margin items. Training for Efficiency Staff training is a critical component in controlling costs.

Seasonal Menu 52

Seasonal Menu Food Waste Loyalty Program 52

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Credit: Getty Images Subscriptions and loyalty programs keep people coming back Restaurant owners are always looking for ways to deepen the connection between their business and their customers.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Mad Mobile

FEBRUARY 29, 2024

Flexible pricing options If you offer special pricing for happy hour or during special events, your bar system should be capable of managing the switch. Tracking and redeeming loyalty points should be a snap. Keep track of seating and adjust for peak flow or special events as needed.

POS 40

POS Bar Brewery Customer Service 40

Open for Business

MARCH 21, 2023

Referral programs: One way to encourage positive word-of-mouth is referral marketing. Incorporate that wow factor as you workshop new dishes, plan updates to the space, and train staff. Train staff to inquire during and after service. Train staff to ask first-time guests if anyone referred them.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Bingage

NOVEMBER 18, 2019

Offer New Year Special Deals & Combos. Social Media has become the primary mode of an advertisement on every special occasion, the Importance of social media marketing is equivalent to the restaurant as well. Personalised marketing campaigns can go well, offer personalised vouchers to your loyal customers to make them feel special.

Loyalty Program 81

Loyalty Program Social Media Email Marketing Advertising 81

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. 3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips.

2023 78

2023 Management Management Tip Distribution 78

Open for Business

JANUARY 27, 2023

Increasingly, people want better options whether they are a designated driver, pregnant, training for an athletic event, or simply choosing not to drink on a given night. Delight abstainers All guests appreciate raising a glass of something special with others in their group. The reverse of this is also true.

Beverage 78

Beverage Loyalty Program Hospitality Back of House 78

Sling

DECEMBER 2, 2020

Cultivating customer loyalty is an essential part of making your business a success in the 21st century. But what is customer loyalty, and why is it so important? And how can you improve customer loyalty in your business? What Is Customer Loyalty? Why Is Customer Loyalty Important? How To Improve Customer Loyalty.

Loyalty Program 78

Loyalty Program Coupons Customer Service Website Management 78

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S. Socialincs, Inc.,

Webinar 175

Webinar Mobile Ordering Loyalty Program Online Ordering 175

BNG Point of Sale

AUGUST 25, 2021

For example, you can look at the sales per server to see who requires sales training or review the sales per service to see what services work and which don’t. . 4: Customer Loyalty Programs . Here are a few examples of loyalty programs: . Loyalty Cards . 5: Offer Daily Specials .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Mad Mobile

MARCH 1, 2024

You can schedule updates for happy hour or special events to capitalize on the boost in traffic. If your chef is running an in-demand special, you can easily adjust the price or remove it from the menu when it’s sold out. The best method for training your staff includes time to play.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Focus POS

NOVEMBER 19, 2019

You pour countless hours into crafting the perfect menu, creating the perfect ambiance, and training your staff for the perfect guest experience at your restaurant. Loyalty programs are an easy way to improve your restaurant marketing strategy for current customers. You can text them about upcoming specials or promotions.

2020 74

2020 Marketing Loyalty Program Email Marketing 74