Modern Restaurant Management

JUNE 12, 2023

Brand purpose is crucial in the management of restaurants as it can significantly enhance customer loyalty, employee engagement, and overall business performance. Sustainable sourcing is one social responsibility initiative that resonates with Gen Z. Reducing waste, whether food or packaging, is another initiative that appeals to them.

Social Media 167

Social Media Loyalty Program Communication Sustainability 167

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. Blockchain technology may play a pivotal role in enhancing supply chain transparency and resilience.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

OCTOBER 20, 2023

Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers. This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs.

Marketing 197

Marketing Loyalty Program Email Marketing Coupons 197

7 Shifts

SEPTEMBER 15, 2021

Have your chef go into detail about how ingredients are sourced and dishes are prepared , so your team can ace any questions that guests may have. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. Leverage restaurant technology.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Squirrel Systems

FEBRUARY 16, 2024

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. Streamlining Technology-Driven Convenience For restaurants aiming to offer the utmost convenience, POS solutions are indispensable.

2024 52

2024 Technology Menu Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

AUGUST 23, 2022

These tools allow franchise restaurants to maintain focus on the guest experience and to build upon brand recognition through developing innovative technology and strategically utilizing loyalty programs to keep consumer interest high, even as prices rise.

Franchise 188

Franchise Franchising Loyalty Program Food Supply 188

Modern Restaurant Management

SEPTEMBER 8, 2023

A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses. For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals.

Food Safety 208

Food Safety Allergens Food Audits 208

Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. In other words, it means providing services to individuals through digital platforms and technology. Virtual hospitality could also lead to more streams of revenue.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Modern Restaurant Management

FEBRUARY 3, 2022

From managing an off-premise presence with online ordering platforms to navigating the labor shortage and keeping costs down, it’s clear from the emerging trends we are seeing that technology is at the heart of helping FSRs not only survive but make gains during these extremely challenging times.”

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

DECEMBER 30, 2021

While combating empty roles and maneuvering vacation policies, technology offers support without added stress. Technology also allows for seamless delivery operations during colder months. QR codes, the first of the restaurant-saving technology of 2020, paved the way for newer and better tech discoveries throughout the past two years.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MAY 5, 2022

While high stock prices of crypto companies like Bitcoin grab headlines, they are gaining traction with consumers since blockchain technology helps make transactions easier without needing an intermediary such as a bank or credit card company. Blockchain technology has been applied to the food industry. Innovative Loyalty Schemes.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Lavu

NOVEMBER 17, 2023

To boost profitability, they streamline menus, use cost-effective ingredients, and implement digital technologies. Aggressive marketing with loyalty programs and limited-time offers drives customer traffic and increases sales. This involves sourcing wholesale ingredients, reducing waste, and adjusting menu prices as needed.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Open for Business

MAY 19, 2023

As guest preferences change and new developments in technology come out, keeping up to date can help you in several key ways. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. One way you can connect with them is by making your business greener.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Goliath Consulting

SEPTEMBER 7, 2023

With technology evolving at a rapid pace, the way customers engage with eateries has undergone a drastic transformation. Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless. Writing about the local sourcing of your ingredients.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

7 Shifts

SEPTEMBER 15, 2021

Have your chef go into detail about how ingredients are sourced and dishes are prepared , so your team can ace any questions that guests may have. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. Leverage restaurant technology.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Technology is becoming a big part of how we run our business. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S. for example.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

OCTOBER 31, 2022

Source: Toast. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Restaurant technology. Section 4: Marketing strategy. Marketing plan and channels.

Point of Sale 397

Point of Sale Back of House Document Download 397

Bingage

MAY 9, 2021

As Social media technology has grown, customers have been more robust than before! You’ve got to start with the customer experience and work back toward the technology, not the other way around. ” -Steve Jobs. 81% of consumers are more likely to engage with brands that have reward programs. Introduce a loyalty program.

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

The Restaurant Times

NOVEMBER 28, 2021

With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. This is where self-ordering technology can play a crucial role in the QSR industry, enhancing order-taking accuracy and processing time. . Source: Bloomberg.com.

Ordering 109

Ordering Online Ordering Mobile Ordering Loyalty Program 109

The Restaurant Times

JUNE 12, 2021

Papa John’s BBQ No Chicken Vegan Pizza Source: gulfnews. The brand has had a solid rewards program known as ‘Papa Rewards’ that was not only rewarding for customers but also dynamic. The program enabled the marketing team to closely track all the customer movements. Mastering the Art of Customer Retention .

Innovation 52

Innovation Technology Menu Loyalty Program 52

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. To start, check out this guide from the National Restaurant Association on cybersecurity preparedness.

Audits 370

Audits POS Loyalty Program Information 370

Culinary Digital

APRIL 5, 2023

Some key features to look for in a scalable and flexible foodservice software include: Cloud-based technology to easily scale up or down as needed. User-Friendliness Source : Adobe Stock The foodservice software you choose should be easy to use and navigate, even for non-technical staff. Loyalty programs and rewards.

Loyalty Program 52

Loyalty Program Mobile Ordering Customer Experience POS 52

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. Additionally, these software platforms have been critical in helping companies strategically source raw materials effectively.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. Goodhew has a passion for technology and innovation and a vision for transforming the fast-casual dining industry.

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). The program ultimately supported 95 restaurants and 1,000 workers in the industry. As the Head of U.S. Call 833-208-4160 or text a violation to 855-904-5036.)

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Bingage

JANUARY 29, 2021

Using highly personalized, relevant content helps convert these prospects into loyal customers using new technology & marketing automation platforms. . Increasing repeat customer visits through automated Loyalty Programs. Use Latest Restaurant Technology . billion in 2017 to reach $25.1 billion annually by 2023!

2021 98

2021 Email Marketing Demo Loyalty Program 98

The Restaurant Times

SEPTEMBER 29, 2021

Restaurants are now turning to technology more than ever to spring back to growth- our PRIME Report (UAE) 2021 highlighted that seven out of ten restaurants are willing to invest up to 8% of their revenues into technology to improve their customer experience , bring better kitchen operational efficiency, and boost their profitability.

Loyalty Program 52

Loyalty Program Point of Sale Inventory Customer Service 52

Modern Restaurant Management

SEPTEMBER 15, 2021

87 percent of Canadians are interested in ordering food sourced from local farmers or using Canadian produce. Convenience is key when it comes to technological innovations, especially when appealing to younger audiences. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone.

2021 178

2021 Loyalty Program Retail Online Ordering 178

The Restaurant Times

NOVEMBER 20, 2021

Diversifying services with the aid of technology has been one of the major growth strategies that the Middle East restaurants have been adopting in the past one year. Introducing Customer Loyalty Programs. Source: USA Today. 6 Growth Tactics Adopted By Middle East Restaurants . Exploring New Locations.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

The Restaurant Times

JANUARY 26, 2021

Shake It Off has already set up retail outlets as a part of their master franchise program in Hyderabad and Chennai. Source: WhatsHot. Shake It Off has also implemented technology solutions to streamline all the restaurant operations starting from marketing, inventory management, CRM, etc. Impact of COVID-19 on the business .

Franchise 98

Franchise Franchising Loyalty Program Online Ordering 98

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197