Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. In fact, customers are even rewarded through generous loyalty programs and restaurants can improve the efficiency of its operations in the process.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. That means consumers often gain time when they use digital-first tools such as mobile payment apps to make purchases, and this often boosts customer loyalty.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

JULY 16, 2021

Sourcing Equipment. Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. A common way for coffee shops to get financed is through business loan programs. Obtain Funding.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 385

Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. In turn, more engaged employees can help deliver a better customer experience , too.

Technology 309

Technology Cash Management Customer Experience POS 309

The Restaurant Group

NOVEMBER 20, 2024

Building a community around your brand fosters loyalty. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

7 Shifts

OCTOBER 31, 2022

Source: Toast. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Talk about what marketing channels you plan to use to get butts in seats. Positioning.

Point of Sale 397

Point of Sale Back of House Document Download 397

Lavu

MAY 23, 2025

If you want people to sit and enjoy their meals, you may set up additional seating options. Source Vendors and Set Up Inventory Tracking Quality ingredients can set your deli apart from similar businesses in the area. Look at the area where you plan to open your deli. Is it near a business park? The lowest?

2025 78

2025 Employee Relations Tip Distribution POS 78

7 Shifts

FEBRUARY 8, 2024

OpenTable seats around 1.6 OpenTable offers unique back-end benefits to restaurants, too, providing a customer management system, seating optimization tools, and monetizable experiences restaurants can use to grow their reach, turn guests into regulars, and reduce chaotic peaks and valleys. Apple | Android 4. Apple | Android 5.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

OpenTable seats around 1.6 OpenTable offers unique back-end benefits to restaurants, too, providing a customer management system, seating optimization tools, and monetizable experiences restaurants can use to grow their reach, turn guests into regulars, and reduce chaotic peaks and valleys. Apple | Android 4. Apple | Android 5.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MAY 27, 2020

Altering seating arrangements to improve spacing between guests. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty. Appropriate spatial distancing practices through visual cues, physical alterations and adaptive technology. ” Par Tech Teams with Revolution.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

7 Shifts

FEBRUARY 7, 2024

Ritual : Clean, simple online ordering with a loyalty program option and POS integration. Data aggregation: Aggregate data from numerous sources, including Yelp!, This speeds up the customer experience, saves your servers time, and likely frees up tables a little bit faster, allowing you to seat more customers.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

The Restaurant Times

SEPTEMBER 22, 2021

Building brand loyalty when starting a new restaurant can save you money and increase your total profitability. A loyalty program can take a variety of shapes, but at its most basic level, it’s a restaurant marketing strategy that encourages consumers to come back. Offer Loyalty Points . Make It Exclusive .

Loyalty Program 52

Loyalty Program Social Media Email Marketing POS 52

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

LevelUp

OCTOBER 14, 2019

Source: Yelp ). With their outpost program , pickup shelves are placed in participating offices, allowing sweetgreen to deliver and shelve orders en masse. Previously, most locations were about 2,000 square feet with 50 seats, as required by company policy. Source: Tri-Cities Area Journal of Business ). Source: QSR.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Sourcing the Right Equipment Your budget, target market, and concept will dictate your equipment needs. How much seating will you have? Make sure there is enough seating for everyone who's coming, including staff.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MARCH 16, 2020

65 percent use a paper towel when touching door handles, faucets or toilet flushers, 44 percent operate the toilet flusher with their foot, 42 percent use a seat liner or cover, 29 percent hover above the toilet seat, 29 percent use their butt to open and close doors and 27 percent use their elbow to operate towel dispensers.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchise 471

Franchise Franchising Food Fast Casual 471

The Restaurant Times

DECEMBER 28, 2020

Make sure you don’t make your customers wait too long to be seated, or served. In casual dining restaurants where the service expectation is low and the volume of customers high, the ideal Table-to-Waiter ratio is high- 6 to 8 tables (seating an average of 4 people) per waiter. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. Update your summer menu Add new dishes that make the most of fresh, locally sourced fruits and veggies.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Cheetah

MAY 11, 2021

Consider how dependent your business is on imported products, especially from the East, and explore what substitutes or adjustments can be made to source locally. Don’t underestimate how job security, career development, workplace culture, and flexibility can result in employee loyalty, especially to the younger generation.

Back of House 148

Back of House Front of House Food Supply Coaching 148

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly. a boycott).

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Margin Edge

OCTOBER 3, 2023

A top-level dashboard that shows comparisons to a prior period can include: Number of dining transactions Average daily sales Average check size Revenue per diner Revenue per available seating hour Prime cost ratio Positive trending is highlighted in green while negative trending turns red, making it easy to see where everything is headed.

Cash Management 105

Cash Management Loyalty Program Seating Small Business 105

Bingage

OCTOBER 5, 2019

Image Source. The customer loyalty program provides valued customers. Getting touch with the customer is important when you are in the restaurant business, a Loyalty programme is significant to get regular customers and even better loyal customers. Seating Arrangement. If possible arrange outdoor seating.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

7 Shifts

JULY 1, 2024

Creating a blueprint will help you choose your equipment, fixtures, and seats while ensuring they fit inside your space. Additionally, creating training programs outlining clear expectations is essential to ensuring that your employees have an opportunity for growth within your organization. on their 20th visit to your bar.

Bar 221

Bar License Food Supply Restaurant Law 221

SpotOn

SEPTEMBER 20, 2024

The joy of sourcing great ingredients, preparing unique dishes, and serving guests is what makes owning a restaurant so different from any other small business.  Collaborations also help increase restaurant sales through traditional and alternative revenue sources. 

Loyalty Program 98

Loyalty Program Online Ordering Point of Sale Customer Service 98

Modern Restaurant Management

MARCH 11, 2025

Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Aligning tech with business goals is a must.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. Highlights of the enhanced design include a stacked stone fireplace, contemporary décor, comfortable and varied seating options, and a new buffet layout. The nearly 3,000 sq.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Bar seating with light bites continues to be a hospitality trend. With dozens of cute, emoji-like facial expressions, customers love taking selfies with the robot, making it a great source of word-of-mouth marketing.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

7 Shifts

SEPTEMBER 9, 2021

Source: Original Goldbelly email. Couples would also be glad to hear of a certain percentage off on two-seat reservation. Source: Original Tippsy email. Customer Loyalty Programs. Your subscribers may share information on the source of the great ideas with their loved ones, thus increasing your circle of customers.

Email Marketing 195

Email Marketing Marketing Seasonal Menu Coupons 195

The Restaurant Times

FEBRUARY 22, 2022

Some pertinent examples of sustainable practices are: Food ingredients are sourced without the use of animals that have been subjected to cruelty. The term “ghost kitchen” refers to a restaurant that does not have any seats or physical presence. Ensure that restaurant workers are paid a decent wage. .

2022 98

2022 Front of House Cash Management Online Ordering 98

BNG Point of Sale

SEPTEMBER 2, 2021

Add More Seating . Adding more seats does not affect the eating experience for the rest of the guests; rather, each additional seat represents a new source of revenue. . Loyalty Program . When it comes to increasing total sales at your restaurant, a loyalty program is a low-cost option.

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Bingage

OCTOBER 5, 2019

Image Source. The customer loyalty program provides valued customers. Getting touch with the customer is important when you are in the restaurant business, a Loyalty programme is significant to get regular customers and even better loyal customers. Seating Arrangement. If possible arrange outdoor seating.

Loyalty Program 40

Loyalty Program Social Media Cash Management Seminar 40

Restaurant Engine

AUGUST 25, 2021

Additional features of Square include: Management of your front of house with order entry, seating, mapping of tables, and more. Management options include seat management, the ability to reopen closed checks, course management, real-time order updates, kitchen performance reports, and a floor customization plan. Square Loyalty.

Website Management 59

Website Management Email Marketing Point of Sale Online Ordering 59