This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
If youve got a big outdoor patio, maybe a summer evening special event is the best move. Now, lets dive into the 17 best restaurant promotion ideas to increase your customer loyalty and reduce the slow times at your restaurant. Rewarding customers for ordering direct creates long-term habits that boost your sales.
Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.
It soon became clear that those restaurants with curbside point-of-sale (POS) technologies and best practices already in place were better able to handle the increased strain on their IT networks when demand for online ordering and curbside pickup spiked. percent uptime, while internet service providers (ISPs) typically guarantee 99.9
71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. 43 percent plan to add an outdoor on-site dining space. "What
In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.
Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.
With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.
TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.
This was the top craving identified in the sixth wave of the Consumer Coronavirus Behavior research conducted by TheCustomer, Brand Keys, the New York-based brand loyalty and customer engagement consultancy, and Suzy, the on-demand research software platform. The pink and blue horse illustration at the top of this article is not clickbait.
This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. . To be able to offer these types of resources means a lot.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.
In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.
QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.
We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action.
32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. How Comfortable are Diners? Some highlights inlcude: Consumers' projected dining out frequency.
Restaurant recovery is slow but building, As of April 8, 27 percent of restaurants showed an upward sales trend over the previous week, according to Upserve’s data. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Dine-in sales still represent a small percentage of the total.
Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. In total, 165 stores are set to open. Randy’s Donuts is also in negotiations for dozens of stores throughout California and other states.
We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. At their best, they're an essential part of their community—a third place beyond work and the home. Table of Contents.
over the years, our family has always made a point of eating at CPK. . over the years, our family has always made a point of eating at CPK. As part of its accelerated global growth focus, CPK intends to further expand in Canada, including to Vancouver, British Columbia and Toronto, Ontario. Giorgio Minardi and Naheed Shariff.
This calculation involves dividing the cost of food sold by the total food sales and multiplying the result by 100 to get the food cost. Discovering new ways to reduce costs in restaurant management can boost profits. Focusing on making more money is essential to keep your business successful in the long run.
A great example is Hofbräuhaus Pittsburgh, which used the Bbot QR code platform to reopen its outdoor garden. With just two bartenders and one server, they served over 300 customers, generating significant weekend sales. Perfect for serving more guests with fewer staff. Apps also drive upselling , with 35% of users adding extra items.
Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyaltyprogram, a new website and easier online ordering. ” Ike's Loves Bangin' Buns.
Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020. Allen succeeds Rick Silva, who has decided to leave the company after 13 years as CEO and President. She is an accomplished leader in the restaurant industry.
But it also provided customers with the luxury of going out to eat (and not having to do the dishes) without having to pay the higher price point during times when people had to cut back on discretionary spending. People want to build their own bowls (and burritos, sandwiches, and salads) and they want it now.
Even now as restaurants are reopening, the Covid-19 pandemic has most diners staying outdoors. Here are 6 ways to generate more sales, improve the design, and increase brand awareness by optimizing your restaurant website. Reading Time: 3 minutes. This isn’t just about the number of followers you have.
At all tables or just outdoor seating? ” If you have a digital loyalty rewards program , make sure to encourage guests to enroll during the ordering process. That said, there are still a lot of misconceptions about how to best implement QR codes. Those are numbers that add up to better profits in the long haul.
After many months of on-again, off-again indoor dining restrictions, outdoor dining capacity limits, and relying on delivery/take out only, a brighter future is on the horizon. Your profit may be calculated in dollars, but your profit margin is your profit expressed as a percentage of sales. Net Profit.
Provide a real-time report of sales, customers, expenditure and revenue. The customer loyaltyprogram provides valued customers. New restaurants are coming up every day, from food truck business to fine dining to cafes and to theme-based restaurants, options are uncountable. Strategical planning. Financial planning.
The restaurant industry saw new trends like: Increased sales for take-out and delivery. Changes in restaurant layout to maximize outdoor space, plus adding temperature controls. Increased focus on restaurant loyaltyprograms or custom mobile apps. Rise of ghost or virtual kitchens targeting delivery-only sales.
Essentially, improving your restaurant profit margin relies on two things: your sales volume and your expenses. You can achieve a better sales margin by increasing sales revenue and decreasing expenses. ” Here are ten ways to drive long-term restaurant profitability, through increasing sales and decreasing expenses.
Boosting Restaurant Industry Sales in 2021 . Maintaining strong sales in the restaurant industry is an ongoing challenge due to overhead costs like rent, food, and restaurant staff. Now it’s more important than ever to drive sales in business. 11 Tips to Increase Restaurant Sales . But how do you do it? .
And when your restaurant CRM integrates with your other tech, like your restaurant POS system , you gain access to powerful information that can help inform business decisions, personalize service, improve your loyaltyprogram, and keep customers coming back for more. and table preferences (booth, high top, outdoor table, etc.).
How To Increase Food Delivery Sales . Food and restaurant delivery sales are of critical importance now in the restaurant business industry. You will improve your restaurant’s revenue, sales, and profit margins if you give current and potential customers the option of ordering their food online and having them delivered.
If you're lucky enough to have a patio space or outdoor seating area, happy hour can help maximize table turns in that section. If you're lucky enough to have a patio space or outdoor seating area, happy hour can help maximize table turns in that section. What is happy hour?
One way to do that is by implementing a rewards scheme or loyaltyprogram for your restaurant. Loyaltyprograms are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. Choose a program type. Establish your goals.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.
While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. To help make the best decision, we'll define the key elements of a robust POS system and the critical questions to ask when looking for a point-of-sale.
Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right? ” Mary is 100% right.
Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Your restaurant’s break-even point is the sales you need for a certain period of time to not lose money, or “break even.” Generating enough revenue to break even.
31 Restaurant Marketing Ideas to Boost Sales. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. As a result, it’s important to test out different types of restaurant marketing ideas and trends to see what resonates most with your target audience. Download Now.
To make the most of restaurants or catering businesses, you’ll need to answer some vital questions and know how much volume the business can generate in sales as monthly revenue, and at any given time. Most average restaurant revenue statistics reflect pre-COVID sales numbers. What Is Restaurant Revenue?
Provide a real-time report of sales, customers, expenditure and revenue. The customer loyaltyprogram provides valued customers. New restaurants are coming up every day, from food truck business to fine dining to cafes and to theme-based restaurants, options are uncountable. Strategical planning. Financial planning.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content