Modern Restaurant Management

AUGUST 26, 2021

Restaurants mainly use QR code technology as a substitute for physical menus and as a customer ordering platform. A digital consultancy partner can also build the app to fulfill other needs of your business, such as delivery, curbside pickup and loyalty programming. Create a QR code check-in at the host stand.

Technology 568

Technology Ordering Front of House Customer Experience 568

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic. Protecting Brand Reputation.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit.

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? Below is an example of a coffee shop floor plan with a counter, banquette, and table seating, as well as outdoor tables.

License 459

License Hiring Equipment Small Business 459

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 42% of restaurants plan to invest in customer loyalty programs. Restaurant Industry Statistics: Online Ordering. 75% of restaurants plan on offering contactless ordering and payments options across all channels.

Mobile Ordering 195

Mobile Ordering Download Online Ordering 2021 195

Modern Restaurant Management

FEBRUARY 6, 2020

Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon. “As customers line up to order, they will pass glassed-in display grills cooking signature items like our hot dogs, cheesesteaks, and burgers. ce Launches Franchising Campaign.

Franchising 383

Franchising Franchise Fast Casual 2019 383

SpotOn

JUNE 27, 2025

Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. What started as a simple way to swap paper menus with contactless ordering during COVID quickly evolved into an operational solution to battle staff shortages and improve efficiency.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal. 4 Ways a Mobile POS Can Increase Revenue in Your Restaurant.

POS 117

POS Blog Mobile Ordering Front of House 117

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. ” The new owners/operators will travel to Dallas to attend Dickey’s training program – Barbecue University.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. In early 2020, the brand added three restaurant veterans to its Board of Directors.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Delivery is big business for restaurants right now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Restaurant365

DECEMBER 4, 2020

Especially if you live in a region with a winter that prevents outdoor dining, the loss or reduction of this dine-in sales channel will need to inform your future strategy. Keeping up with the rise of mobile. Restaurant websites and online restaurant menus should be mobile responsive.

2021 78

2021 Operations Mobile Ordering Social Media 78

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. and adding a reservation or online ordering widget. In fact, 77% of diners visit a restaurant’s website before they dine at or order out from a venue. Define Your Brand Identity.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Restaurant365

JULY 29, 2021

Use of automation and self-service for both in-store ordering and drive-thrus. Changes in restaurant layout to maximize outdoor space, plus adding temperature controls. Increased focus on restaurant loyalty programs or custom mobile apps. Changes in restaurant layout to minimize indoor dining rooms.

Cash Management 78

Cash Management Point of Sale 2021 Inventory 78

SpotOn

MARCH 4, 2024

There are three main types of point-of-sale systems: legacy, cloud-based, and mobile POS systems. Mobile POS system A mobile POS system is a simplified version of the cloud POS on a smartphone or smaller handheld device. With advanced POS systems, a guest may also sign up for a loyalty program during this step.

Small Business 52

Small Business POS Cash Management Point of Sale 52

SpotOn

SEPTEMBER 30, 2024

Quick-service spots offer counter service, meaning guests order at the counter with a server and pick up their order at a window or pick-up station. They're more tech-savvy than a typical fast food restaurant, relying on online ordering rather than walk-ins. Guests serve themselves to beverages, napkins, and sauces.

Fast Casual 52

Fast Casual Food Truck Fine Dining Brewery 52

Apicbase

MARCH 28, 2024

This person organises tickets and checks orders are going out correctly. Behind – for safety to let someone know where you are All day – the total number of current orders for a menu item. Ticket time is the time it takes to deliver an order to a customer from when it was placed. For example, “You have three chicken all day.”

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco. One size doesn’t fit all.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

DECEMBER 4, 2020

It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. Theme parks and other outdoor entertainments. percent demand decline. Beauty care, SPA, and fitness center. Shopping malls. Getaway/weekend cruises (1-5 days). Night clubs/bars.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386